Luma 3D Capture User Reviews

Customer Experience

Positive experience45.3% of reviews
Neutral7.7% of reviews
Negative experience47.0% of reviews

~ Based on 298 written reviews from the US App Store.

What users say

Is Luma 3D Capture Safe?

Luma 3D Capture appears safe based on user ratings. AppsHunter Safety Score for Luma 3D Capture is 90/100.

This assessment is based on 1,846 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.5% of ratings point to a safe experience
2.3% of ratings suggest some concerns
10.1% of ratings point to a risky experience

~ Based on 1,846 App Store ratings for Luma 3D Capture.

Is Luma 3D Capture Legit?

Luma 3D Capture appears to be a legitimate app. AppsHunter Legitimacy Score for Luma 3D Capture is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best in class

Absolute Quality

I’d pay for format exports

Some of the best quality out there seriously worth paying for if had option to export in various formats

What happened to Luma?

The app started out ok, but overtime nearly every feature was bricked & now is essentially useless. What are they even trying to do now? Thanks for training your models from all of our data & then bait & switch scamming

Amazing app… When it works

I love this app, it’s amazing when it works and I am a keen user to remember scenes and places. The biggest issue for me over the past 6+ months is how often I get the error “upload failed” and “could not create capture”. It’s not the capture, because it almost always ends up working in the end, but sometimes it takes hundreds of tried.
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Funktioniert gar nicht !

Leider funktioniert hier nur das anmelden bin sehr enttäuscht, kein Bild , kein Video nichts ging , hab nicht mal ein Ergebnis gesehen mich wundert woher die Rezensionen herkommen! Wird wieder gelöscht!

CAPTURES DASHBOARD NOT WORKING

I can’t have access to my captures dashboard. The URL ‘lumalabs.ai/dream-machine/captures leads to a bran ld new site and does not allow me to access my captures. Also, the phone app is not charging and says ‘safari cannot open bc site was not found’. Can anybody please check this issue? It is causing me issues.
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Can’t even log in

Login with Google doesn’t work

No longer supported

Don’t waste your time. Nothing in the app works anymore. Not sure why and I don’t care to do research and I don’t know why it’s not working. I have been trying for days. I thought I was doing it wrong or something but don’t worry it’s not you. The app is just dead.

Does not work

No longer supported

FAKE positive reviews.been sold to Saudi Arabia

The Golden Goose: In June 2024, the company launched Dream Machine, a text-to-video foundation model competing directly with OpenAI’s Sora and Runway Gen-3 (Wikipedia).

hi

希望有中文

Too long to render

It long to render the video and it may takes days or weeks or it may stop the rendering of the video we upload

14 Hours and waiting

I’ve been waiting for my capture to complete for 14 hours. No progress bar, eta, or signs of completing. This is my first capture. I wouldn’t waste your time.

Neat but…

It’s neat and works. But they scam a lot of personal info. Like they now require me to give my phone number to them or I can no longer even log in to my stuff.

In the dark about endless queuing

Luma 3D blows competitor apps like Polycam, KIRI, Scaniverse out of the water. UPDATED 23/4/26: Constant queuing issue resolved for me.. For now.. I hope this app stays.

Waited 4 days and $25 nothing happened

Shows queued for 4 days what a scam

Seems cool, but it doesnt really work.

I have successfully created a render before, but lately it just says it is rendering… and a week later is still not done.

Does this actually work?

Im really hoping someone can tell me this is user error issue but I have attempted scanning a couple of my sculptors .. that was about 2 weeks ago and the app still says its processing ? Is this normal?

Stuck on queued.

I’d rate this 0 stars if I could.

It works terribly

The app takes days to process a screenshot, it seems like they abandoned this project.