Luna AI Reviews: Is It Legit?

Customer Experience

Positive experience47.9% of reviews
Neutral9.7% of reviews
Negative experience42.5% of reviews

~ Based on 518 written reviews from the US App Store.

What users say about Luna AI

Is Luna AI Safe?

Luna AI appears safe based on user ratings. AppsHunter Safety Score for Luna AI is 91/100.

This assessment is based on 14,889 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.7% of ratings point to a safe experience
4.2% of ratings suggest some concerns
7.1% of ratings point to a risky experience

~ Based on 14,797 App Store ratings for Luna AI.

Is Luna AI Legit?

Luna AI appears to be a legitimate app. AppsHunter Legitimacy Score for Luna AI is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Recordings

Where can you find the recordings?

Unreliable

Requires an update almost every other week

Functioning issues

I was happy about it but same day it started jumping on and offline. The camera doesn’t stay centered after it does a scan. The lights won’t go off during daylight and trust me I have wrangled with the settings. I have it for the back door but it won’t even connect to the internet when I move it from front to back. I guess I get what I paid for, just wish it would have been for more than a day
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Loss signal

Losses signal often

Last update

Here is an update. It seems they have ironed out all the bugs from the update and everything is running smoothly now. This cam and app works very well in the day or night and it also has a built in mic too so you can hear conversations and noises.

BEST camera, bad bug was fixed quickly

Bumping my review from 4 to 5 stars because the bug where the cameras directional control disappeared was fixed within a few days. This app works great and clearly the support is there for it 🙌

Don’t waste your money

I wasn’t even going to write a review, but after two years of dealing with this horrible camera, I feel like I need to warn others. Live view takes too long to load, and playing back microSD footage is a nightmare. Updates keep making things worse. One star because it records, but what good is a security camera if you can’t access the live feed quickly or review footage when you need it?
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Cameras freeze…. Not worth the purchase….

I always hope an update would come up to prevent cameras from freezing or taking a long time to load to observe video footage…. NOPE …. Would never buy again

SCAM DO NOT BUY

This company claims to sell you a smart ai that detects any danger and will describe to you what’s going on outside your home or apartment or buisness what they really sell you is a cheap speaker and rotor connectable to the internet that’s designed to take your time and money

Not as great as I thought

Started out great, now months later one of my cameras needs to be reset almost weekly and the constant updates are a bit annoying!

It’s a great camera

I use this camera for my fish tank, it’s awesome to have when you’re on vacation to check on your animals. The only problem is that the camera is super zoomed in. If you have a small fish tank I wouldn’t recommend it.

Can’t find the night vision -only get black at night. Only get still shots-no video.

Can’t find the night vision -get black still frames at night. Never get video. Didn’t buy the subscription so maybe that’s why. ?? Daytime pics are decent.

Wall

The camera works great and is very clear. Only thing is the camera turns towards the wall at times not capturing anything. I would have to reset the system often.

Luna camera

Mines won’t let me connect Bluetooth

Help

It won’t load my live view but it captures events it’s annoying

Not cool man

If you don’t pay for the app all you get are pictures.

It takes forever to view live

The picture quality is great but my main issue is it takes forever to load if I choose to view live. My signal is good so I know it’s not that. It’s inconsistent and incredibly frustrating to watch live because it takes forever to connect. This does not happen all the time but when it does it’s incredibly frustrating
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Luna AI and IOS 27.0.01

updated to Apple IOS 27..0.1 today on IPAD (A16). Now the app gets confused with Landscape vs Portrait orientation display. Please fix app ASAP !!

Not worth $1

Cameras only record cars going by.I had someone standing infront of my house for I don’t know how long.their car was blocking my driveway.i have 7 cameras and they recorded nothing!!!!!!the mailman can deliver and it will only show two seconds of him walking off.not safe,not secure and not worth more than a dollar for this horrible useless service.its a novelty
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Waste of money

Don’t work we’ll keep having to reset customer service don’t answer and I have and subscript