Luna AI User Reviews

Customer Experience

Positive experience53.2% of reviews
Neutral9.6% of reviews
Negative experience37.1% of reviews

~ Based on 385 written reviews from the US App Store.

What users say

Is Luna AI Safe?

Luna AI appears safe based on user ratings. AppsHunter Safety Score for Luna AI is 92/100.

This assessment is based on 10,489 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.8% of ratings point to a safe experience
4.3% of ratings suggest some concerns
6.9% of ratings point to a risky experience

~ Based on 10,489 App Store ratings for Luna AI.

Is Luna AI Legit?

Luna AI appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Luna AI is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ok

The picture is good, but I go to watch a video and it says no video available for this timeโ€ฆ. I am not impressed by these cameras.

Bad cameras, bad app

The camera quality is terrible, especially zooming in. It also takes 30+ seconds to access your live feed. Using it as a baby cam, we find it easier to go upstairs to check if we heard a baby crying than it is to check the app. Owltron is 100% better.

Amazing

Love it ๐Ÿค๐Ÿซถ๐Ÿผ๐Ÿค

Share my video

How do share my video with the person downloading Tha app

Doesnโ€™t follow the consumers instructions

Iโ€™m trying to open it in my email, but it refuses to allow me to use my email. It wants to use a different one. The app doesnโ€™t get to select I do.

issues every day

The screens in this app constantly freeze, take forever to load, and the support is nonexistent. Get a camera with a better app/interface if you can (wonโ€™t be difficult).

Awesome

This window cam is fantastic. My hummingbird feeders would be emptied overnight after filling them up. Would you believe the cam caught deer emptying the feeders overnight. Glad I bought and used to identify what was emptying the feeders overnight

Application update. Messed up my camera.

So ever since my Luna AI hold down an update, I can no longer keep the camera online for more than three minutes. And have to continually start from scratch to set it up.

Doesnโ€™t playback immediate notifications

I get notifications that there is movement I touch picture and it will not make it live. I canโ€™t even zoom to see what cause it

Donโ€™t buy!

The camera is super slow when wanting to see live or even a past event it can take up past a minute!!!

Camera w/ light (screws in light socket)

Keeps going off line every day disconnecting from the WiFi I already paid for the year and itโ€™s not working Iโ€™ve only had it for a month

Laggy & Wonโ€™t Load

I bought this for the ability to save to an SD card without a subscription. I was randomly given a trial (I didnโ€™t ask for it, Iโ€™ve not provided a payment option, unlike most free trials that require you to cancel or be charged) and noticed how much smoother events loaded that week during the trial. Before I was given a taste of the paid plan, less than a week into owning, I had to reset the camera because the live feed kept buffering, as did events, I believe that was after an update, which if you look occurs often. I am already, not a month later, having the same issue of feed & events not loading. I know itโ€™s not sd card related because Iโ€™ve formatted several times with no issue & the problem does not occur after a format or when one is needed. If youโ€™re looking for an option to use without a subscription then I would not suggest this one. Other than that the hardware mostly works fine. I have noticed it following motion & not returning to the set position, itโ€™ll randomly be stuck staring off in the direction the motion stopped, long after whatever caused it is gone.
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Too many ads

Picture quality is great when it works but for the most part the video never loads and the amount of ads is ridiculous.

Buyer Beware

Unless you subscribe for an absolute ridiculous amount, there Zero playback and rarely connection to a router 20' away for live view.
Scam
Scam
Scamming trash.
I'm returning mine post haste.

6-16-2026

I personally love the Luna Ai light bulb indoor outdoor camera. I have it as my porch light. On the tracking movement setting. There is nothing that gets past it during the day or night. I get an immediate update on the possible threat.

The planned that I signed up for is under $75 a month. At the end of each day it sends me a review video of each incident. Each times it tracks or sees movement it sends me a descriptive breakdown of exactly what it sees, including vehicle color or dog color and what color clothes the person was wearing.

I am truly blown away by its abilities. It is like having a security guard at my doorstep.

I highly recommend. It has several settings for tracking on or off and the sensitivity of notifications to be sent to me.

Trust me. You will not be disappointed . It connects to your home wifi and you can check it on any mobile device from anywhere you may be in the home or far away in another state or galaxy I assume. It is waterproof and has a setting to be used as a soft white illumination automatically from dark til dawn.

It also survived outside during the harsh Wisconsin Winters.

I usually do not give reviews because most the times products are great but burn out or defect after a few months.

This camera kicks @ss. Do not be afraid to order one. Low price under $40 and has several plans to subscribe to for video retention times.

It breaks down to less than $15 a month per the first year including Ai lightbulb camera and the cheapest subscription plan.
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Sucks

Somebody walked in my drive way to the front door and the camera didnโ€™t record or alert but it will record the shadow of leaves falling. Wonโ€™t recommend this camera if you have had previous break ins.

Nice Cameras but App needs more Features

The cameras I got work
great with the app. However they need to add better scheduling options. Need the option to schedule certain days and time of the week for events. Also need to be able to group cameras into a schedule so u can set them all by setting one schedule. Right now u have to set them all individually and either all day or a certain time every day. Also an option would be great to be able to turn events and notifications on all cameras on or off at same time when u need to. I had other cameras that had better scheduling and event and notification activation options. Luna ai would be great if they add those options.
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Response from developer

Thank you for the thoughtful feedback. We appreciate the suggestion and understand how useful it would be to handle multi camera setup. We've taken note of your feedback, and if you have any other suggestions or need assistance, please reach out to us at +18556045862.

Luna AI Rocks!

Best product that I have ever purchases why? It really works great!

Y

This App helps
Me from my fearness of being home alone

Luna

Enjoy - clear