Bad Ai
I bought these and thought it would work great because it tracks and moves. The AI thinks crazy things like my bulldogs are cows! My turkey that was roosting on a horse tie rail stood up and walked like a human. Says shadows look like people. Actual freaks you out at times when gives notifications. Light doesn’t come on when needed sometimes my dogs have to go out in dark. This camera frustrates me! Ai described things are 50% right hoping they do better updates and the light needs to work between.
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Satisfied customer
I love this camera. I feel that when I’m leaving behind is safe if there’s any movement, the camera will send a notice an alert to my phone. I love this every movement. I’m so glad I purchased it as well worth it.
Cameras
My cameras are all plugged in. They don’t all work at same time. Time is off and if one is recording another one will not record at same time.
Update
Before the update, the cameras ran OK. When I would check the cameras, it takes too long to get on live. Now with the new updates, the camera keeps thinking and thinking and thinking that finally you’re on live and if you wanna move the camera around it freezes and then it starts thinking again or the cameras shut off. Then I have to get out of the app get back into the app and start all over and it just continues to be the same so either they fix it or I’ll probably get different cameras. I have three of these lightbulb cameras that no longer work well after the updates.
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Great
Easy and plug-and-play
C
Too many updates, other than that it’s alright.
Maravilloso
Tremendo
Luna Home Security
The camera and software were easy to install. Works great!
Quality
I purchased this off of Amazon I’m pleased with it, but I had some issues with it. Keep falling off-line other than that. I seem to be happy with it so far so good.
Live View
I have really enjoyed the camera. However, the only way I can get the app to load the live view is when I’m in the house. Kinda defeats the purpose.
Lightbulb Camera
Overall as a security camera it works great, has very clear picture and AI descriptions of what it’s recording is also great. However it was advertised as not requiring the subscription to use all the features only an SD card? That’s not correct if you want to use all the great features you MUST pay the subscription.
Would get 5 stars if you could actually use it for FREE once you purchase it.
Would get 5 stars if you could actually use it for FREE once you purchase it.
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Luna
Always disconnected and not recording, not accessing memory card
I guess I’ll try something else
First off in the BEGINNING they were nice and helpful with setting up. I had problems with one of the devices that took two weeks to fix(should have been the time I looked for a different system)
The app updates almost every month if not every other week. My WiFi, doesn’t matter where you put the device even if it’s on the same floor or three feet away the connection sucks. Always stays on a yellow status that is like two bars of connection.
The alarm/ police siren works whenever it wants, never consistent.
The ai recognition needs a lot of work. Works when it wants and I think it sees a ghost. I always get notifications of a “brown dog” never seen the dog lol
The indoor 360 camera, the light turns on at random times during “sleep hours” between 11pm and 4am for no reason. I think it’s Luna themselves spying (and don’t say your not because of what ever lame excuse you’ll give why they turn on only during those hours)
The dashboard of all the cameras would show what the camera is looking at and updates as the day goes on. It only did that for about three weeks and now it shows this art-animated page. Sometimes when I click on the camera to show me live feed and once I exit and go back to the dashboard it will show a live picture instead of that generic art picture
The solar outdoor cameras are not solar. I live in Arizona. Our home is facing north and the cameras are always dead. They do come with a charging cable that are 5-6 ft long but my house builder forgot to install outlets at the bottom of the roof and outside. We have outlets outside but they are about a foot and a half from the foundation and extension cords in our HOA I don’t know lol. I would blame the builder, but yeah.
The doorbell. The chime you plug in your home is from like the 2000s lol the chimes are all cheap digital sounds. The only way you can change the chime is if you sit next to it and click the button to go through the chimes while it’s plugged in. You can’t access it through your phone at all. If you accidentally click to fast you have to go through all of them all over to get to the one you want lol
After three months and paying upfront for the 100$ membership for a year. I give up. If you are willing to deal with all this, this system is for you. The idea of it is cool, but I wouldn’t do it again.
This is just my experience some may have a better experience that’s awesome. After upgrading the internet for all the five devices I purchased from them. It sucks. I’m a go to Costco and see what they got
The app updates almost every month if not every other week. My WiFi, doesn’t matter where you put the device even if it’s on the same floor or three feet away the connection sucks. Always stays on a yellow status that is like two bars of connection.
The alarm/ police siren works whenever it wants, never consistent.
The ai recognition needs a lot of work. Works when it wants and I think it sees a ghost. I always get notifications of a “brown dog” never seen the dog lol
The indoor 360 camera, the light turns on at random times during “sleep hours” between 11pm and 4am for no reason. I think it’s Luna themselves spying (and don’t say your not because of what ever lame excuse you’ll give why they turn on only during those hours)
The dashboard of all the cameras would show what the camera is looking at and updates as the day goes on. It only did that for about three weeks and now it shows this art-animated page. Sometimes when I click on the camera to show me live feed and once I exit and go back to the dashboard it will show a live picture instead of that generic art picture
The solar outdoor cameras are not solar. I live in Arizona. Our home is facing north and the cameras are always dead. They do come with a charging cable that are 5-6 ft long but my house builder forgot to install outlets at the bottom of the roof and outside. We have outlets outside but they are about a foot and a half from the foundation and extension cords in our HOA I don’t know lol. I would blame the builder, but yeah.
The doorbell. The chime you plug in your home is from like the 2000s lol the chimes are all cheap digital sounds. The only way you can change the chime is if you sit next to it and click the button to go through the chimes while it’s plugged in. You can’t access it through your phone at all. If you accidentally click to fast you have to go through all of them all over to get to the one you want lol
After three months and paying upfront for the 100$ membership for a year. I give up. If you are willing to deal with all this, this system is for you. The idea of it is cool, but I wouldn’t do it again.
This is just my experience some may have a better experience that’s awesome. After upgrading the internet for all the five devices I purchased from them. It sucks. I’m a go to Costco and see what they got
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Security
Best camera easiest setup I’ve ever used and if you want this for your house, whether you want to use the service or not this is the best camera I’ve ever used hands-down
Live view on home page is gone in ver 6.0!
Can no longer see home page live view (larger view) with sw version 6.0. Prior sw versions, Was very convenient and quick to load & check live view on home page and I came to rely on that feature! Now, it shows static views on the main home page - live view is gone! This static view does me no good! Now it takes extra steps to access live view, thus taking more time overall to enable live view per camera. This version is less efficient. Note - I’m not referring to the smaller multi-view camera option - that apparently is still available but a much smaller view apart from the Home Screen. Now, You have to individually select the camera to go into live view. App was working perfectly before this change. Please revert back to live view access (larger view) on Home Screen please! I’m actually considering disabling service because of this
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Video is crystal clear, but…
It takes FOREVER for the app to connect to live. It’s definitely not my internet connection, it’s your app! The new update sucks! Y’all need to do better because your connections to live sucks and if it doesn’t get fixed, i will return the cameras and go with another company with better live access. FIX IT!
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Won’t go live
It won’t connect to live after latest update
Missing
The camera keeps missing things. I had a package stolen but it totally missed him walking up to the doorstep and only started recording when he had the package in hand and was turning away. I have a different camera on my other door and it allows you to go back and see what happened before the "event".
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Jay
Excellent
Budget Friendly and effective
I am enjoying how easy these cameras are to setup. I currently am running 3 window cameras to get my front door, back door and backyard. The quality in the products speak for themselves. The app is easy to use and is a fine addition to my smart home. I particularly like the feature that allows you to focus the camera’s event/notification zone to certain areas in the frame… it makes it so it doesn’t go off at every car that goes by. I’m going to subscribe to one of their budget friendly tiers. Good stuff! Hope to be a longtime customer.
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