LUUP - RIDE YOUR CITY

LUUP - RIDE YOUR CITY

E-Scooter & E-Bike Share

1.3K ratings
106 reviews
Free
With Ads

Details

Released
June 4, 2023
Updated
October 26, 2026

Features

Background Location Access

LUUP - RIDE YOUR CITY screenshot #1 for iPhone
LUUP - RIDE YOUR CITY screenshot #2 for iPhone
LUUP - RIDE YOUR CITY screenshot #3 for iPhone
LUUP - RIDE YOUR CITY screenshot #4 for iPhone
LUUP - RIDE YOUR CITY screenshot #5 for iPhone
LUUP - RIDE YOUR CITY screenshot #6 for iPhone
LUUP - RIDE YOUR CITY screenshot #7 for iPhone
LUUP - RIDE YOUR CITY screenshot #8 for iPhone
iphone
iphoneDuo
๐Ÿ–ผ๏ธGet Icon
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About

This app provides a convenient way to rent and ride electric scooters and bikes in various Japanese cities. Users can easily locate, unlock, and pay for rides directly through the application, making it ideal for short commutes and exploring urban areas.

โœ“Rent e-scooters and e-bikes
โœ“No license required for 16+
โœ“In-app ride and payment
โœ“Free membership registration
โœ“High-density parking locations
โœ“Available in major Japanese cities
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What users say about LUUP

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+1

What's New in LUUP

1.138.0

October 26, 2026

Thank you for using LUUP. In this update, we have made the following improvements - Improved stability and usability, and fixed minor bugs If you like the app, please help us rate it. Thank you for your continued support of LUUP.

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Top Free

๐Ÿ“ˆย 125+15

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This app rose +15 positions in Navigation chart.

Last updated on October 28, 2026.

User reviews

Would Be Good IF THERE WAS AN EMAIL OPTION

Tried using it. Worked well for my husband but not for me. Won't give me the code, AI robot tried giving me to customer service agent who didn't exist, and now has blocked my number from signing up. Why isn't email an option? Like why. Isn't it cheaper to do email? Why can't you add that option instead of asking for a phone number that you won't give me a code for and investing in an AI that doesn't do anything? Somebody up in your management needs to reevaluate investing in useless, stupid innovations that doesn't EVEN WORK
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+86ๆ‰‹ๆœบๅทๆ”ถไธๅˆฐ้ชŒ่ฏ็ 

ไธญๅ›ฝ็š„ๆ‰‹ๆœบๅทๆ นๆœฌๅฐฑๆ”ถไธๅˆฐ้ชŒ่ฏ็ 

Unable to register, unhelpful customer support

On my very first attempt to register with a non-Japanese phone number, the app immediately claimed my number was locked due to repeated verification requests. I never even reached the SMS code entry screen or received a single SMS. Waiting over 24 hours didn't help.

I contacted support multiple times, explaining the issue and providing a screenshot. They repeatedly sent generic troubleshooting instructions that didn't address the problem. Eventually, they simply told me I couldn't use their service.

They never investigated the apparent bug or even answered whether non-Japanese numbers are supported. Very disappointing customer support.
ๆ—ฅๆœฌๅ›ฝๅค–ใฎ้›ป่ฉฑ็•ชๅทใงๅˆใ‚ใฆ็™ป้Œฒใ—ใ‚ˆใ†ใจใ—ใŸใจใ“ใ‚ใ€ๆœ€ๅˆใฎๆ“ไฝœใงใ€Œ่ช่จผใƒชใ‚ฏใ‚จใ‚นใƒˆใฎ็นฐใ‚Š่ฟ”ใ—ใซใ‚ˆใ‚Šใƒญใƒƒใ‚ฏใ•ใ‚ŒใŸใ€ใจใ„ใ†ใ‚จใƒฉใƒผใŒ่กจ็คบใ•ใ‚Œใพใ—ใŸใ€‚SMS่ช่จผใ‚ณใƒผใƒ‰ใฎๅ…ฅๅŠ›็”ป้ขใซ้€ฒใ‚“ใ ใ“ใจใ‚‚ใ€SMSใ‚’ๅ—ไฟกใ—ใŸใ“ใจใ‚‚ไธ€ๅบฆใ‚‚ใ‚ใ‚Šใพใ›ใ‚“ใ€‚24ๆ™‚้–“ไปฅไธŠๅพ…ใฃใฆใ‚‚่งฃๆฑบใ—ใพใ›ใ‚“ใงใ—ใŸใ€‚

ใ‚ตใƒใƒผใƒˆใซใฏใ‚นใ‚ฏใƒชใƒผใƒณใ‚ทใƒงใƒƒใƒˆใ‚’ๆทปใˆใฆไฝ•ๅบฆใ‚‚่ฉณใ—ใ่ชฌๆ˜Žใ—ใพใ—ใŸใŒใ€ๅ•้กŒใจใฏ้–ขไฟ‚ใฎใชใ„ไธ€่ˆฌ็š„ใชๅฏพๅ‡ฆๆ–นๆณ•ใ‚’็นฐใ‚Š่ฟ”ใ—ๆกˆๅ†…ใ•ใ‚Œใ‚‹ใ ใ‘ใงใ—ใŸใ€‚ๆœ€็ต‚็š„ใซใฏใ€Œใ‚ตใƒผใƒ“ใ‚นใ‚’ใ”ๅˆฉ็”จใ„ใŸใ ใใ“ใจใŒใงใใพใ›ใ‚“ใ€ใจ่จ€ใ‚ใ‚Œใพใ—ใŸใ€‚

ไธๅ…ทๅˆใฎๅŽŸๅ› ใ‚’่ชฟๆŸปใ—ใŸใฎใ‹ใ‚‚ๅˆ†ใ‹ใ‚‰ใšใ€ๆ—ฅๆœฌๅ›ฝๅค–ใฎ้›ป่ฉฑ็•ชๅทใซๅฏพๅฟœใ—ใฆใ„ใ‚‹ใ‹ใจใ„ใ†่ณชๅ•ใซใ™ใ‚‰ๅ›ž็ญ”ใŒใ‚ใ‚Šใพใ›ใ‚“ใงใ—ใŸใ€‚้žๅธธใซๆฎ‹ๅฟตใชใ‚ตใƒใƒผใƒˆๅฏพๅฟœใงใ™ใ€‚
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่ช ๆ„ใŒใชใใŠๅ‹งใ‚ใงใใชใ„

LUUPใ‚’ๅˆใ‚ใฆไฝฟใ„ใพใ—ใŸใŒใ€ใ‹ใชใ‚ŠใƒขใƒคใƒขใƒคใŒๆฎ‹ใ‚Šใพใ—ใŸใ€‚

ๆœ8ๆ™‚ใซ้›ปๅ‹•ใ‚ขใ‚ทใ‚นใƒˆ่‡ช่ปข่ปŠใ‚’ๅ€Ÿใ‚Šใ€ไป•ไบ‹ใงไฝฟใ„ใชใŒใ‚‰ๅคœ่ฟ”ใ™ไบˆๅฎšใงใ—ใŸใ€‚

ใจใ“ใ‚ใŒ็ด„12ๆ™‚้–“ใงใ€LUUPๅดใŒใƒฉใ‚คใƒ‰ใ‚’ๅผทๅˆถๅœๆญขใ€‚
ๅคœใ€ๅ†ใณไน—ใ‚ใ†ใจใ—ใŸใ‚‰้ตใŒ้–‹ใ‹ใšใ€ใ‚ขใƒ—ใƒชไธŠใงใ‚‚่‡ชๅˆ†ใฎๅˆฉ็”จ็Šถๆ…‹ใ‹ใ‚‰ๅค–ใ‚Œใฆใ„ใพใ—ใŸใ€‚

ๅ•ใ„ๅˆใ‚ใ›ใ‚‹ใจใ€Œ12ๆ™‚้–“ไปฅไธŠใฎ้•ทๆ™‚้–“ๅˆฉ็”จใ ใฃใŸใŸใ‚ๅœๆญขใ—ใŸใ€ใจใฎใ“ใจใ€‚

ใงใ‚‚ใ€ๅฎŸ้š›ใซ่ฟ”ๅดใ—ใŸ21ๆ™‚30ๅˆ†ใพใงใฎ4,050ๅ††ใฏๅ…จ้ก่ซ‹ๆฑ‚ใ€‚

4,050ๅ††ใŒ้ซ˜ใ„ใจ่จ€ใฃใฆใ„ใ‚‹ใฎใงใฏใ‚ใ‚Šใพใ›ใ‚“ใ€‚
ๅŠๆ—ฅไปฅไธŠๅ€Ÿใ‚Šใ‚Œใฐใ€ใใ‚Œใใ‚‰ใ„ๆ‰•ใ†ใฎใฏๆ™ฎ้€šใ ใจๆ€ใฃใฆใ„ใพใ™ใ€‚

้•ๅ’Œๆ„ŸใŒใ‚ใ‚‹ใฎใฏใ€

ใƒป12ๆ™‚้–“ใงๅผทๅˆถๅœๆญขใ•ใ‚Œใ‚‹ใ“ใจใŒไบ‹ๅ‰ใซๅˆ†ใ‹ใ‚Šใซใใ„
ใƒปLUUPๅดใงๅˆฉ็”จไธ่ƒฝใซใ—ใŸๅพŒใ‚‚ๆ–™้‡‘ใŒ็™บ็”Ÿ
ใƒปใ€Œๅˆๅ›ž็™ป้ŒฒๅพŒ10ๆ—ฅ้–“ใšใฃใจ็„กๆ–™ใ€ใจ่กจ็คบใ•ใ‚Œใฆใ„ใŸใฎใซใ€้ฏ–ๆฑŸๅธ‚ใฏๅฏพ่ฑกๅค–

ใจใ„ใ†็‚นใ€‚

ใ“ใฎ3็‚นใ‚’ๅ…ทไฝ“็š„ใซๅ•ใ„ๅˆใ‚ใ›ใพใ—ใŸใŒใ€ๆœ€ๅพŒใฏใ€Œ่ฒด้‡ใชๆ„่ฆ‹ใจใ—ใฆ็คพๅ†…ๅ…ฑๆœ‰ใ—ใพใ™ใ€ใจใ„ใ†ๅ›ž็ญ”ใงใ—ใŸใ€‚

ๆ–™้‡‘ใฏๆ‰•ใ„ใพใ™ใ€‚
ใงใ‚‚ใ€ใ“ใ‚Œใฏใ‹ใชใ‚Šๅˆฉ็”จ่€…ใซไธ่ฆชๅˆ‡ใชๅบƒๅ‘Šใจใ‚ตใƒผใƒ“ใ‚น่จญ่จˆใ ใจๆ€ใ„ใพใ™ใ€‚

่ฆณๅ…‰ๅœฐใชใ‚‰ใ€ๆœๅ€Ÿใ‚Šใฆๅคœ่ฟ”ใ™ไบบใชใ‚“ใฆๆ™ฎ้€šใซใ„ใ‚‹ใงใ—ใ‚‡ใ†ใ€‚

ใกใชใฟใซ่ปŠไธกใฎไน—ใ‚Šๅฟƒๅœฐใ‚‚ใ€ๅ€‹ไบบ็š„ใซใฏใ‚คใƒžใ‚คใƒใ€‚
docomoใ‚ตใƒผใƒ“ใ‚นใฎๆ–นใŒใ€ๅฎ‰ใใฆไน—ใ‚Šใ‚„ใ™ใ„ใจๆ„Ÿใ˜ใพใ—ใŸใ€‚

ใƒˆใƒฉใƒ–ใƒซไปฅไธŠใซๆฎ‹ๅฟตใ ใฃใŸใฎใฏใ€ๆœ€ๅพŒใพใงใ€Œใชใœใใ†ใ„ใ†่จญ่จˆใชใฎใ‹ใ€ใจใ„ใ†็–‘ๅ•ใซใ€ใใกใ‚“ใจๅ‘ใๅˆใฃใฆใ‚‚ใ‚‰ใˆใชใ‹ใฃใŸใ“ใจใงใ™ใ€‚
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Pathetic app

Can suck a phat kock

User experience

๐Ÿž

Reported Bugs

3 issues

App crashes and errors

Bug

Inability to locate/return vehicles

Bug

Payment issues and failed transactions

Bug
โœจ

Requested Features

3 requests

Email verification option

Feature

In-app purchase of passes/coupons

Feature

Better support for international travelers

Feature

FAQ

What is this app?

This app is a service that allows you to rent and ride electric scooters and e-bikes in various cities across Japan. It provides a convenient way to navigate urban areas for commuting, shopping, or sightseeing.

How do I use the app to ride?

You can find nearby parking locations on the app's map, use the in-app camera to scan the QR code on a vehicle to unlock it, and then start your ride. Payment is completed within the app after you park and take a photo of the vehicle.

Is there a cost to use this service?

Membership registration is free. The service charges a basic ride fee plus a per-minute fee, which varies by city and region. Specific rates are available within the app and on their help page.

What are the age and license requirements?

You can ride an e-scooter if you are 16 years old or older. You will need to pass an age verification and a traffic rules test within the app to be eligible to ride.

Where is this service available?

The service is currently available in many major Japanese cities including Tokyo, Osaka, Kyoto, Yokohama, and more. You can check the app's map for specific parking locations and operational areas.