Easily rent electric-assist bicycles and e-bikes from over 13,000 locations nationwide. Perfect for daily commutes, short errands, or sightseeing, offering a smooth and enjoyable ride. Reserve bikes, book return stations, and enjoy flexible rental periods starting from 30 minutes.
What We Love
- 👍 Convenient for short rentals
- 👍 Good for commuting/business
- 👍 Fun to ride
- 👍 Reasonable pricing (for some)
- 👍 Map and battery display improvements
Room to Improve
- ❌ Cannot create account with foreign numbers
- ❌ SMS verification fails for international numbers
- ❌ App only in Japanese (no English option)
- ❌ Limited phone number options
- ❌ Bikes often have dead batteries
- ❌ Bikes in poor maintenance (flat tires, loose seats)
- ❌ Return stations often full
- ❌ Difficult to return bikes
- ❌ Unclear return process and extra charges
- ❌ Poor customer support
- ❌ False advertising on app features
- ❌ Inconvenient user experience
- ❌ High friction signup process
- ❌ No foreign ID allowed
- ❌ High prices/fee increases
- ❌ Inconsistent app functionality
- ❌ Manual lock/unlock required
- ❌ Debit card issues with deposit
- ❌ Battery issues with returned bikes
- ❌ Inconsistent bike availability
- ❌ Unclear pricing structure
