Probably the worst app I have used ever
The UI is so cluttered. OTP on every step even if you go back. While updates address the hindi auto translation is pathetic and we don’t even have a choice to edit it like in browser. Either you give an edit option in hindi too or just don’t translate, let the user fill it in hindi. how these apps are even live is a big conversation with such bugs. don’t you have a testing team? this is pretty bad experience. on browser, i am unable to upload govt provided original downloaded id and on app i am unable to edit the hindi address which is translating wrong from english. pls check and fix this asap.
edit : now i am even unable to activate my Aadhaar. when i give the otp, it says we are facing technical difficulty. this is happening since last 3 days. shameful application.
edit : now i am even unable to activate my Aadhaar. when i give the otp, it says we are facing technical difficulty. this is happening since last 3 days. shameful application.
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Worst interface and a lot of bugs
The UI needs major changes given that it’s a government managed service, many options don’t work, the option to book an appointment for nearest location doesn’t work, the feature is listed but it doesn’t work nor does it auto detect current location, it just simply says error occurred try again. There’s no option to attach images otherwise I would have pointed to the exact button with underlying issue. Pls fix is asap!!!
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Frustrating and unreliable
This app is incredibly frustrating to use. It crashes frequently, and even when it works, the interface is slow and outdated. Trying to update Aadhaar details is a nightmare — the verification steps often fail, and the app doesn’t provide clear error messages or solutions. Biometric authentication rarely works properly, and OTPs sometimes take forever to arrive, if at all.
For such an important national ID system, this app feels very poorly maintained. It’s disappointing to see such low-quality digital infrastructure for something as crucial as Aadhaar. Needs major improvements!
For such an important national ID system, this app feels very poorly maintained. It’s disappointing to see such low-quality digital infrastructure for something as crucial as Aadhaar. Needs major improvements!
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Facing Everytime Technical Issue and worst app
Seems This is the official app of Aadhar but in my opinion this is the worst app I’ve ever seen.. whenever i want to try download the Aadhar it shows technical issue or invalid ERN number or Aadhar number and the customer care service is also very disappointing they are only raising request and closed them by telling everything is fine now but nothing fine.. at least improve the English of your backend team coz they msging by Naming Adhaar and As Per system the original Spelling is “Aadhar” so I request to the technical team of this app that please look at this app and stop the fooling the public who want the service on time.
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Useless App
I locked my Aadhaar & Biometrics too. Now even the process of SMS system or Online system or even this App is unable to unlock the same. I tried to get OTP to unlock, each time the Aadhaar system informs for “Technical Exception”. Helpline personnel’s are confused as to use the last 4 digit or last 6 digits further also not aware either of Aaadhaar No. or the Virtual ID. Every thing is now hanged up. I am facing issues since last one week continuously. No one in Aadhaar Organization is “clear” as to how to get my Aadhaar unlocked. All repeat the same things on helpline no.: your name, state, SMS to 1947((RVID xxxx, GETOTP xxxx, UNLOCKUID xxxx XXXX), but all results in vain. Shameful for such a big organisation.
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