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maas.

maas.

by LPG COLOMBIA S.A.S

690 ratings
34 reviews
💰 Finance
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • February 28, 2023
  • October 1, 2026

Features

Background Location Access

Developer

LPG COLOMBIA S.A.S
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Reviews summary↘︎
⭐34
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📝4+ tags
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🔄5+ apps
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❓5 answered
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📦~ in 3 weeks
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About

Plan, pay for, and navigate your journeys across Bogotá seamlessly. Get real-time bus information, recharge your transit card, and discover the best routes using public transportation options.

✓Route planning with SITP, TransMilenio, TransMiCable
✓Real-time bus location and arrival times
✓Tullave card recharge via Nequi or PSE
✓Check tullave card balance
✓Activate card recharges
✓Purchase Transmipass packages
Show original description

What users say about maas.

Reviews of maas. are mostly negative: the Navigation app is rated 4.6/5 from 690 App Store ratings. What users like most: agile and secure payments via PSE, NFC validation for recharge. Top complaints: malfunctioning system, app is terrible and never works. Summarized from real user reviews.

Positive things

  • 👍Agile and secure payments via PSE
  • 👍NFC validation for recharge
  • 👍Allows recharge with credit card
  • 👍Good for recharging when no physical points are nearby
  • 👍Can recharge the card easily

Negative things

  • 🐛Malfunctioning system
  • 🐛App is terrible and never works
  • 🐛NFC not working for recharge activation
  • 🐛Does not validate user data
  • 🐛Recharge gets blocked and cannot be activated
  • 🐛Virtual recharge not possible
  • 🐛Money is lost and recharge is not applied
  • 🐛Application is useless
  • 🐛Does not allow recharge
  • 🐛Money is stolen (charged but not applied)
  • 🐛Cannot make payments, only profile creation
  • 🐛Money pending for recharge completion
  • 🐛Cannot log in
  • 🐛App does not open
  • 🐛Recharge takes half an hour to reflect
  • 🐛App is much worse than reviews suggest
  • 🐛App is a complete disaster
  • 🐛App is obsolete and literally garbage
  • 🐛Does not recognize NFC or card numbers
  • 🐛Money is charged but not reflected
  • 🐛PSE button functionality is unclear
  • 🐛Does not allow registration of foreign ID
  • 🐛Cannot access account
  • 🐛Does not show window to enter SMS code
  • 🐛Does not find option for place of issue for citizenship card
See all reviews

What's New in maas.

11.8.5

October 1, 2026

¡Disfruta mejoras en tu experiencia con TransMiPass y optimizaciones en la app!

User reviews

Most RecentHighest RatedLowest Rated

😒

Plataforma muy mala la verdad a veces funciona otras no, de 10 veces que la quiero usar funciona 2, siempre dice algo salió mal ya e cierra.
Lady sagastuyLady sagastuy

Demasiadas fallas

La app permite cobrar la recarga, pero reporta falla para activarla. Ahora me dicen que en 15 dias me generan la recarga
PaotorcPaotorc

Pesima

Con much a frecuencia salen errores y se cae la aplicación. Que haya que esperar media hora para activar la recarga es lo mas mediocreo que he visto en aplicaciones de transporte. Tampoco es funcional que la recarga mínima sea se $11000. Es lamentable que Bogota cuente con una plataforma tan mediocre para la gestion de tiquetea de transmilenio.
Show more
outofnicknameoutofnickname

No recarga

Mal funcionamiento del sistema
Primcess77*Primcess77*

Response from developer

¡Hola Primcess77*! 👋 Entendemos tu situación y queremos ayudarte, escríbenos aquí 👉 https://comentanos.maasapp.co/mass_formulario/?origen=MAAS_APP  y  selecciona la opción "Reclamo" en Tipo de PQR. Luego elige la pregunta que más se ajuste a tu caso. ¡Estamos atentos a ti! 💚

Agilidad en el pago y validación de recarga óptima.

Hacer la recarga por este medio es perfecto para cuando no se cuenta con puntos de recarga cercanos. Es ágil y seguro por qué usar pse para efectuar la transacción. Y lo mejor es que puedes validar tu recarga con la tecnología NFC del celular.
Tu marketero de confianza.Tu marketero de confianza.

Response from developer

Hola Tu marketero de confianza. ¡Qué alegría tenerte con nosotros! Gracias por tu comentario. Seguiremos trabajando para ofrecerte la mejor experiencia. ¡Te apreciamos mucho! 💚

See 29 more reviews

User experience

🐞

Reported Bugs

16 issues

System malfunction

Bug

NFC not working for recharge activation

Bug

App does not validate user data

Bug

Recharge gets blocked and cannot be activated

Bug

Virtual recharge not possible

Bug

Money is lost and recharge is not applied

Bug

Money is charged but not reflected

Bug

App crashes or does not open

Bug

Cannot log in or access account

Bug

App does not show window to enter SMS registration code on iOS

Bug

Recharge takes time to reflect

Bug

App does not recognize NFC or card numbers

Bug

PSE button functionality is unclear

Bug

App does not allow registration of foreign ID

Bug

App does not allow registration of other document types

Bug

App does not find option for place of issue for citizenship card

Bug
✨

Requested Features

9 requests

Fix NFC functionality for recharge activation

Feature

Allow recharge with foreign ID (Cédula de Extranjería)

Feature

Allow recharge with other document types (e.g., Tarjeta de Identidad)

Feature

Clarify PSE button functionality

Feature

Add option for place of expedition for Colombian citizenship cards issued abroad

Feature

Fix issue where app does not show window to enter SMS registration code on iOS

Feature

Provide notification when app is not functioning

Feature

Allow profile creation for users with foreign IDs

Feature

Allow payments, not just profile creation

Feature

FAQ

What does maas do?

maas is a mobility ecosystem designed to help you navigate Bogotá more efficiently. It allows you to plan your routes, get real-time information about public transportation, and manage your transit card payments all within the app.

How can I plan my route with maas?

You can plan your route step-by-step using maas. The app provides information on how to reach your destination using SITP, TransMilenio, or TransMiCable, making your travel decisions easier.

Can I recharge my tullave card with maas?

Yes, you can recharge your tullave card directly within the maas app using Nequi or PSE. This eliminates the need for cash or waiting in lines, offering a convenient way to top up your balance.

What are the benefits of using maas for Bogotá transit?

maas offers real-time bus tracking, so you know exactly when your bus will arrive and from which stop. You can also check your tullave card balance, activate recharges, and purchase Transmipass packages, giving you more control and less stress.

Is maas free to use?

The maas app itself is free to download and use for planning and accessing information. While the app facilitates recharges and package purchases, these transactions may involve associated fees or costs for the transit services themselves.