Supporting Mylife
Mable makes finding support easier I’m so glad I found Mable I couldn’t be happier thank you
Professor Maria Griga
Excellent worker. My parents love her.
Frustrating!!
I find your site too hard to follow, one minute I owe over $800 on an invoice, I pay the full amount then find I am over $400 in credit? How does this work! You should be sending the invoice the same day as it is approved, I can submit to the NDIS, which then gets approved within 2 days!!, YES, 2 days, and as soon as that invoice is found, it is paid by ok so pay and sent back to you immediately, however you are taking over 7 to 14 days to pay the workers!! Not good enough, and if you cannot manage the work load, employ more people who can help! Way to slow for my liking and always messing up my invoices - Frustrating is all I can say to that!!
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Not getting notifications
I’m not getting notifications on my phone when my support worker submits their hours. I have turned everything on in the settings and still nothing works.
Response from developer
Hi Terrance, we're sorry you're not receiving notifications. We can understand how frustrating that would be when you're trying to stay up to date. Please reach out to us at https://bit.ly/4esHVUR so we can look into this with you directly and help get things sorted.
Suggestion
Hi guys, one thing I noticed in the new app compared to the old app - once we are searching for workers, if we click into that workers profile and we
scroll down to read their information, the “back” button is no longer visible, only the “close" button (unless we scroll back up). This means we exit the search results, and I think most users would be experiencing this - it is fairly unintuitive. Otherwise the new app seems okay
scroll down to read their information, the “back” button is no longer visible, only the “close" button (unless we scroll back up). This means we exit the search results, and I think most users would be experiencing this - it is fairly unintuitive. Otherwise the new app seems okay
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Response from developer
Hi Big, thanks for taking the time to share your feedback about the back button. We understand how important smooth navigation is, and we've passed your feedback on to our team. We're glad to hear the app is working well for you otherwise.
