حجزت فندق 5 نجوم ب تاريخ 28/1 و قبل دخولي للفندق تقريبا ب ١٨ ساعه تم اخطاري ب الغاء حجزي و تم عرض علي بديلا ب فنادق اقل تصنيف ب ٤ نجوم و تقييمه سئ. و عندما طلبت منه ب ان يعوضوني ب فندق نفسى المستوى او افضل تاخروا علي بالرد و الا الان لم يعوضوني و انتظر ردهم. مما اثر علي نفسيا و لا اعرض مصيري بالسكن الى الان. I booked a 5-star hotel with a check-in date of 28/1. About 18 hours before my arrival, I was informed that my reservation had been canceled. I was offered alternative hotels with a lower rating (4-star) and poor reviews. When I requested compensation in the form of a hotel of the same level or better, they delayed in responding, and until now I have not received any compensation and am still waiting for their reply. This situation has caused me psychological distress, and my accommodation situation remains uncertain to this moment.
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