Macs Adventure User Reviews

Name: Macs Adventure
Rating: 4.68687 (198 reviews)

Macs Adventure

The Independent Adventure Group Limited

🗺️ Navigation

What users say

Summarized from real user reviews of Macs Adventure. Based on 198 reviews and a 4.7/5 average, it highlights the 7 positives and 21 negatives reviewers mention most about this Navigation app.

Positive things

👍Easy to access and use
✈️Offline access helpful
📍Great trail markings
🗺️Map shows exact location
📱Quick itinerary access
✅Maps presented in hiking order (after update)
💬Wonderful customer support (after update)

Negative things

❌Lost all functionality
❌Does not have current bookings
❌Lost previous trips
❌Distances in kms not miles (UK)
❌App still does not work
❌Cannot download trip
❌Worse than previous app
❌Not picking up regional settings
❌Freezes phone
❌Constantly freezes
❌Unreliable
❌Cannot sign in (Apple sign-in not working)
❌Constantly trying to go online
❌Slow to download maps
❌Downloads each section twice
❌Opens web pages in browser
❌Offline maps not truly offline
❌All German language
❌No maps showing
❌Inaccessible trip data
❌Wrong route loaded

Top reviews

Most Recent Highest Rated Lowest Rated

Zero stars from me

This app has lost all the functionality it had before, does not have my current bookings and has lost all my previous trips.
I hope it is fixed soon or I will be cancelling my current booking.

Cannot use this app

2 months ago

Settings

Like the app and have used it in past years. The latest update seems to give distances in kms rather than miles despite the region being UK and measurements set to UK. Haven’t navigated with it yet but if it navigates in kms then I’ll find that really irritating.

KevGleeson

2 months ago

Response from developer

Thank you for your feedback, and we’re glad you’ve found the app useful in previous years. We understand that unit preferences are important for navigation. We’re working on improving flexibility so users can choose either miles or kilometres, regardless of regional settings.

Poor app

App still does not work. Can’t download my trip. Very frustrating!

Gerg1234aus

2 months ago

Worse than previous app

Old app was great and much more user friendly than this one

Lost in Scotland

2 months ago

Response from developer

Thank you for your feedback. We’re sorry the new app has not felt as user friendly as the old version. The app has been rebuilt on a new platform to make it faster and easier to improve over time, and we’re actively reviewing feedback to help guide future updates.

New app not great

Newly released app is not picking up the phones regional settings. My phone is set to metrics but app is locked in miles etc.

Uglydog59

2 months ago

Freezes my phone now

Latest update froze my phone every time I open it. Not going to be able to use it on my trip. Please update app soon! I was great before….

heathermc75

a year ago

Always frozen

The app is so frustrating. It freezes constantly- even when on wifi. Is completely unreliable- DO NOT rely on it for daily routes. Have a backup gps/route map solution. This is scary.

Ssjbwgfbfnvsjfncj

a year ago

More choices

I’m on the Camino and the App has been great but it would be nice to have all the routes available for my walk with more details about each one. For example on the Camino Portuguese Coastal I constantly cross the Camino Portuguese Central and the other one that almost always stays on the coast. If I switch up, the map gets angry and starts buzzing, a good thing if your lost. However having the choice to mix the routes would
be a really nice.

Thanks!

bocifus

2 years ago

Response from developer

Hi Bocifus, thanks for your review. We'll certainly look into what we can do in future to make more route variations available. Hope you had a great time out on the Camino with us nevertheless! ^Amy - Macs Adventure

Can’t sign in

I cannot sign on my phone due to the “sign in with apple” not working. I tried just using the email and password associated with my apple that I set up the account with, but that didn’t work either.

DevyCamp

2 years ago

Response from developer

Hi DevyCamp, sorry to hear you've been having issues with logging in using your Apple ID. Please email us technology@macsadventure.com with your booking reference for your trip and we can look into this for you. ^Amy - Macs Adventure

Excellent app

Macs materials via their app are easy to access and use. Being offline helps due to Wi-Fi or cell not always available.

Allow multiple nicknames

3 years ago

Response from developer

Hi, thanks so much for the 5 star review! We're really happy to hear you're enjoying using the Macs Adventure app on your trip, and that the offline capability was useful for you. We're always looking at ways to improve our app further, so if you have any more comments, please reach out at technology@macsadventure.com. ^Amy - Macs Adventure

Great trail markings!

Having never hiked with Mac’s Adventures before, I was a little nervous about the trail markings. The trail was really well marked, and the map on our phone showed exactly where we were! Very easy to follow! Thank you!!

USA Sheri

3 years ago

Response from developer

Hi USA Sheri, thanks for your 5 star review! We're so happy to hear you enjoyed your hiking trip with Macs Adventure, and that the maps of the trail in the app were such a useful part of that! We hope you continue to enjoy many more Macs trips with us in future. ^Amy - Macs Adventure

Great resource

Love the gps and quick access to my itinerary and information - right in the palm of my hand!

noellee1021

3 years ago

Response from developer

Hi, thanks so much for the 5 star review! We're really happy to hear you're enjoying using the Macs Adventure app! ^Amy - Macs - Adventure

Much improved

The latest update of the app is very, very good. Thank you! I wish the the maps section placed the maps in order of our hike (west to east). Either that, or allow the user to re-order them so the current one being used can be placed first. Other than that small tweak, the app update is great!

One week after the above comments, Macs Adventure fixed the issue and the maps are now presented in hiking order! Wonderful support and thanks for listening to your customer! I appreciate it.

RickNam70

3 years ago

Response from developer

Hi Rick, thanks for updating your review, and we're really happy that you're enjoying the updated app. We've also now resolved the issue with the ordering of the tracks, and we will be working on a way to surface the relevant information for a day's walking / cycling, like maps, transfer details etc. whilst you're on trip in a future release. We hope you continue to enjoy using the Macs app. ^Amy - Macs Adventure

Much improved

RickNam70

3 years ago

Fantastic Company / Terrible App

We love Macs Adventure, but not their App because it is constantly trying to go online rather than use the documents and maps that have been downloaded. Frustrating! Otherwise a great company.

MacBells

4 years ago

So slow

It takes forever to download the map of each section. Why can’t you download all of the sections at once instead of having to open each one individually and download it? It seems that the app downloads each section twice: one to open the section and a second time if you want to download it.

JoeCool Hiker

4 years ago

Response from developer

Hi JoeCool Hiker, thanks for taking the time to leave your feedback. We hope you will be pleased to hear we're working on your suggestion to download all the sections at once at the moment, as we agree, this will make a much smoother experience. We hope you get to try out the changes when they launch in the coming months. Thanks, ^Amy - Macs App Support.

Garbage app

This “app” is just 4 buttons that open web pages in your browser.

Tsumetai

4 years ago

Offline maps not really offline

The app gives you the option to download offline maps to use where you do not have 4g or 3g. But to open the map you need to go through screens where it needs 4g or 3g so basically you cannot really reach the offline map. I wonder if any of the developers ever used this app on top of the mountain where you need it most.

Klingon88

4 years ago

Response from developer

Hi Klingon88, thanks for taking the time to leave your feedback. Whilst the maps and itinerary can be downloaded and accessed offline with no mobile signal, there are some areas of the map which do require a data connection at present. We are have reviewed the core sections of the app needed for on-trip information and for navigation to ensure that as much information is available offline as possible, and that it's much easier to access this info too. We will be releasing changes to this in the coming months. We hope you get opportunity to try out our improvements on another Macs trip in future.

Its all German to me!

App was working fine but suddenly its all in German! Fine for our German friends but not if you don’t read the language! Please sort it out!

mourne rambler

4 years ago

Response from developer

Hi Mourne Rambler, thanks for taking the time to leave feedback for us. Sorry to hear you had problems with the language setting changing in the app. This has affected a small number of our users and our developers have been working hard to resolve this. In the meantime, the language can always be amended manually via the Settings / Einstellungen on the main menu.

No maps

My account won’t show my maps. Have reported this to Macs but I just get a standard email saying, don’t worry, you’ll have your maps in time for your trip. That’s not helpful. Ppl want to study their maps in advance.

1M1B

4 years ago

Response from developer

Hi, thanks for your feedback. Sorry to hear you had issues with your maps prior to your trip. There were some initial teething problems with maps in the app for a small number of customers but these have now been resolved.