Don’t trust the trip planner!
Katastrophe
Sprecht locals an, oder guckt über die leider auch sehr komplizierte, siga Internetseite.
Response from developer
Es tut uns leid, dass deine Fahrt so schlecht gelaufen ist, und danke, dass du genau sagst, was nicht gestimmt hat. Im Moment zeigen wir die offiziellen Fahrpläne der Betreiber, kein Live Tracking. Ein verspäteter oder ausgefallener Bus erscheint deshalb in der App nicht als verspätet. Die Fahrpläne auf Madeira sind knifflig, und wir verbessern die Daten laufend. Manches von dem, was du erlebt hast, kann schon korrigiert sein. Wir arbeiten außerdem daran, Live Busse zu bekommen. Wenn du uns sagst, welche Haltestelle, welche Linie, welcher Tag und welche Richtung falsch wirkten, prüfen wir das an der Quelle. Schreib uns jederzeit: support@madeirabus.com Beatriz, Madeira Bus
Useless unless you pay
Response from developer
Thanks for saying this clearly. Routes and times are meant to work without Premium, and free mode can open an external map so you are not blocked on planning. Premium is optional, behind a button, for the integrated map and extras. We are working on getting live buses as well. If something still feels locked when you try, write us at support@madeirabus.com and we will look with you. Beatriz, Madeira Bus
Not intuitive
Response from developer
Thank you for sticking with the paid version and for the honest notes. You are right that we depend on the operators’ official schedules today, so we cannot show early or late the way live tracking would. We are working on getting live buses. Ghost or missing buses are the kind of data issue we keep working through on Madeira. If you remember a line, stop, or day that was wrong, please send it to support@madeirabus.com. That helps us fix the right rows. We are also refining the flow so it feels less clunky. Grateful you took the time. Beatriz, Madeira Bus
Awful
Response from developer
Sorry the app frustrated you. Two honest notes: it shows the operators' official scheduled times, not live tracking — so a bus running late won't be reflected in the app. And routes and timetables are free to browse; the map view is the paid extra. If you remember which journey you were trying to work out, I'd like to check it: support@madeirabus.com. — Beatriz, Madeira Bus
