Madison Square Garden Official User Reviews

What users say

Top reviews

Buggy and does not work at all anymore

App is trash. Constantly says it can't update info for weeks on end. WEEKS. Have to logout in two different places, kill the app, sometimes even completely uninstall the app, hopefully reinstalling and logging in again works. Sometimes it doesn't and have to keep doing it. For all the money we pay for tickets and garbage fees, the least they can do is provide an app that can do basic functions.
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Ticketmaster and MSG ticket accounts don’t stay linked

The account never keeps me logged in. I always have to reenter my passwords despite the fact I haven’t changed them. Please fix this

Great Overall Experience

Having gotten out of a culminating experience, I love this place!!!

App always freezes

The App continually freezes and doesn’t update properly. I see games in my account from December. And now the calendar for upcoming games is not worked. Just terrible

Tickets Won’t Transfer

My ticket transfer got stuck in limbo. My daughter hasn’t received the tickets I transferred to her and now I can’t reclaim them. No customer service in the app to assist. I’d give zero stars if I could.

Great App

Easy and solid app

Fun

My family appreciates it so much

A nightmare of an app

Horrible ticket transfer process horrible customer service and horrible app overall!!!

Just doesn’t work

Trying to receive transferred tickets and just doesn’t work either from email or refreshing in app

Bad customer service

A lady with the name of Maria called me and was very rude. Your company should teach customers service.

Convenient

Using the app makes everything super easy and convenient all in one place!!

Calendar

The last one was so much better Gives us back our calendar that shows all the events on the dates Thanks

Seatimg

TOP NOTCH SERVICE BY ARENA STAFF

Annoying

Every time I open the app. It asks me for my location. Very annoying.

Needing a separate login for msg events is idiotic

I have to call the box office so they can unlink the email that’s no longer in use to the email address where the tickets were sent. Asinine and unhelpful.

App

App stinks

Joe

Very helpful for both Knicks and Rangers !!!

Not user friendly

Very difficult to use

App Not Working

App is not working at all won’t let me log in to my MSG Account

No sign in

Can’t sign in i keep getting an error report