MAG Lightning
Lightning Fast Claims
About
Streamline vehicle protection claims for service drive customers. Verify coverage, file claims, and get authorization quickly. You can also sell new policies and manage your service drive operations efficiently.
What's New in MAG Lightning
4.0.8
June 17, 2024
- New document scanner plugin - Driving License scanner fixes - Performance improvements and new features - New dashboard UI
MoreDeveloper apps
FAQ
How fast is MAG Lightning for claims?
MAG Lightning aims to process claims 'as quick as lightning'. It allows for near-realtime authorization to begin servicing customers faster, significantly reducing traditional phone call or paperwork delays.
Can I sell new policies with MAG Lightning?
Yes, if a customer does not have existing coverage, you can use MAG Lightning to sell them a new policy directly within the service drive.
What kind of data can I view in MAG Lightning?
You can view the status of all current claims, manage assigned work, view KPIs showing vehicle protection claims, and access previously paid claims from the last 30 days.
Does MAG Lightning support communication with claim representatives?
Yes, MAG Lightning includes an in-app chat program that allows you to converse directly with your claim representative.
What information can be added to an open claim?
You can add additional comments and photos to any open claim if necessary. You can also attach the completed RO workorder for quicker reimbursement.
What devices does MAG Lightning support?
MAG Lightning is supported on iPhone, iPad, and iPod devices.
How often is MAG Lightning updated?
The latest version, 4.0.8, was released on June 17, 2024, indicating regular updates to improve functionality and reliability.
What is the user sentiment for MAG Lightning?
MAG Lightning has a perfect 5.0-star rating from 9 reviews, suggesting very positive user sentiment regarding its performance and features.
