Magic Stamp User Reviews

Name: Magic Stamp
Rating: 4.6 (29 reviews)

Magic Stamp

Park Technology

🌟 Lifestyle

🍔 Food & Drink

Customer Experience

Positive experience57.1% of reviews

Neutral3.6% of reviews

Negative experience39.3% of reviews

~ Based on 140 written reviews from the US App Store.

What users say

Summarized from real user reviews of Magic Stamp. Based on 29 reviews and a 4.6/5 average, it highlights the 8 positives and 13 negatives reviewers mention most about this Food & Drink app.

Positive things

👍Easy to use
💡Digital loyalty cards
🌍Eco-friendly alternative
⭐Good customer service (sometimes)
🚀Convenient for collecting rewards
✨Simple and intuitive interface
🤝Replaces physical cards
💖Many participating businesses

Negative things

🐛Frequent app crashes/freezes
📉Lost stamps/rewards
❌Login issues
🚫No offline functionality
⏳Slow to open/load
⚠️Rewards expire unexpectedly
❓Poor user interface (UI)
unresponsivecustomer support
📱Device compatibility issues
🔒Privacy concerns
🔄Data loss on new phone
🪲Glitchy performance
💸Unwanted direct debits (business review)

Is Magic Stamp Safe?

Not enough ratings yet to assess Magic Stamp.

Is Magic Stamp Legit?

Magic Stamp appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Magic Stamp is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Love Magic Stamp

So much better than all the other apps I’ve used. Not sure why more businesses are not on it. It’s easy to use, so quick to access (better than Apple wallet cards or credit card styles for sure) and love the sound when I reach the end.

RonyOl1

a month ago

Lost my reward

I had finally save enough stamps to use my reward when I was forced by the app to log back in (they wanted to collect more data on me which I refused). Now after logging back in my reward is lost as is my previous history making the app useless. Please fix asap - I have already emailed your customer service but to no avail. You need to sort this out, it keeps happening actoss accounts.

yogifanadora

a month ago

Very useful

Very useful app. I like how easy it is and available in many places

kolbygoni

2 months ago

All cards gone when switching to a new phone

Account seems to be associated with device, so when I switched to new phone, despite using the same log in all my cards were gone and a new ID was set up. Contacted them - never heard back. Customer support doesn’t seem to exist. Disappointing.

Alexmat98

2 months ago

App Doesn’t Work

Can’t even sign-up, tried with both email & phone but the app says “Check connection & try again”. My connection is fine, I’m posting this review now on the same connection.

Vaughandrix

3 months ago

Update messed it up

A recent update and auto log out has messed this app up. Used to be easy to use.

Sir Bruce

4 months ago

Backwards Steps

Was great, simple, effective and worked offline - this was critical as the venue I used this at has no phone signal. Turned up this morning and it forced me to sign in which could not be done without phone signal or WiFi. Several others experienced the same thing with the venue having to promise double stamps etc in future which gets awkward. So, stamp missed and annoying UX lead to an average two stars.

StuMoz

5 months ago

Response from developer

Thank you for taking the time to leave your feedback. We're sorry to hear about your experience. We understand how important offline functionality is, particularly in venues with limited or no mobile signal. We're currently investigating reports relating to recent login behaviour and would like to learn more about what happened in your case. Please contact our support team at support@magicstamp.com so we can gather further details and look into this for you. Thank you again for bringing this to our attention. The Magic Stamp Team

Got locked out and lost my stamps

Embargo is much better. This app has no log out function and I got kicked out and lost my stamps

Rachel0417

5 months ago

Option to switch distance unit from miles to km?

Since the app is available in countries that don’t use miles, it would make sense to include an option to change the distance unit. Having to manually convert the distance to kilometers isn’t great for the user experience when the app could easily handle it automatically. Similar to the language settings, there could be a setting to switch the distance unit.

Ramsey485

5 months ago

Terrible app, super unreliable

The app keeps logging me out and doesn’t save my history when I log back in

aaaaaaaak11111111

5 months ago

Time to ditch the cardboard

This is a great app and very easy to use. I had an issue which was quickly resolved by the easy-to-contact and friendly customer services team. So much better than carrying around (and losing) multiple small pieces of cardboard. Recommend!

AbsoluteAmamac

5 months ago

Data and vouchers lost

This is the second time that my data, account and vouchers (7 vouchers for Drop Shot Coffee Wimbledon) have been deleted. The last time the data was restored only when switching to a new phone.
When trying to log back in the app thinks I am a new customer. No data nor history is restored.
Have tried to reach out to Magic Stamp’s customer service weeks ago but they have been unresponsive to date…. Do not trust this app.

jwilkup

5 months ago

Response from developer

Hi there, we are so sorry for this incredibly frustrating experience. Losing your hard-earned loyalty vouchers and history is completely unacceptable. If you used "Sign in with Apple" originally, it may have generated a hidden, randomized relay email (e.g., xyz@privaterelay.appleid.com). If you logged back in using your normal email address, the app will treat you as a brand new customer. Try logging out and strictly using the Apple ID login option. Please email us directly at support@magicstamp.com with the subject line 'App Review - Lost Vouchers' along with your account details so we can fast-track a fix for you immediately.

Deleted my rewards!

I’ve been using this and I qualified for a free coffee and then all the app restarts and I have to log in again when I sign in none of my previous stuff is on there. They don’t have an option to log out and try a different account you can only delete accounts. So basically they don’t save your information on your log in. Rubbish app! I wish the Deli I go to would use a real card instead of this.

Mertagy

5 months ago

Response from developer

Loss my account history

Had a problem I loss all my history of use of the app I contacted magic stamp and they sorted it out straight away very customer service.

Runnertony

6 months ago

Great app

I have been using this app for a while and recently had a problem with my stored rewards. I contacted Magic Stamp who came back to me immediately for details of the problem and then resolved it. Great customer service… highly recommend.

Gandhissandals

6 months ago

Broken

Keeps logging me out and removed/didn’t give me my free drink. Contacted support - no response.

TJH1712

6 months ago

Excellent Customer Service

Magic Stamps customer service is excellent!! Very quick to respond in such a supportive way ... "We're here to help !" The problem, of my own making, was resolved on the same day. Thank you !

Ancha Aya

6 months ago

Dissapointing

Removed all my stamps while upgrading.

Technology is rubbish

6 months ago

Useless

The purchase order from my app disappeared after I was logged out and had to log back in. Don’t be fooled into using this app. It’s also slow and glitchy (as well as being useless).

Jonny Mason

6 months ago

Watch out! New update deletes accumulated stamps and rewards

As said above, deleted my stamps and rewards when added phone number to login to a new account. No warning that this was going to happen and does not give you the option to save what you already have. Nor able to use the app until you do add your details. Major oversight by the developers. This is on iPhone.

Fed up:(