Never works.
Drops out. Never seems to work and if it does it takes ages to connect and change the system. Now the app shows a white screen I can’t update or do anything with. Useless.
Gas rates/ fan speed
Hi Seeley International Team,
Could you please update the app to include an option to switch between the gas rate and fan speed?
At the moment, there doesn’t appear to be an option to change between these two settings. It would be very useful to have this control available directly in the app.
Thank you.
From Australia
Could you please update the app to include an option to switch between the gas rate and fan speed?
At the moment, there doesn’t appear to be an option to change between these two settings. It would be very useful to have this control available directly in the app.
Thank you.
From Australia
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Connection
Can no longer connect or log into the app even though I changed my password. Pointless.
Basic
Awful app. Close to useless. Can only turn on and off - can programme heating or access heating programming.
Constantly loses connection to System
Constantly get stuck connecting to System. Loses connection and then when it is connected it only executes commands 20% of the time.PLEASE FiX
Coded from the 2000s
If you’re after an internet compatible heating/cooling system, do yourself a favour and buy anything else but this. The app is so buggy because the app controls don’t seem to be cloud queued, rather they interact directly with your unit via internet. This means you need to wait a few seconds after completing actions for it to sync to your unit, if you try changing temperature or fan speed too quickly, it glitches and reverts. The Ui feels like an app developed back when iPhone 3G was out, it’s slow and clunky. They’ve spent the bare minimum to develop this app or got something off the shelf. Can’t control any other settings or schedule your system to turn on/off, which you’d think would be a basic feature which any other app has. Google Home support no longer works, they blame Google but reality is Seeley can’t be bothered updating to modern requirements - no other smart home product has this issue or have “given up” on smart home development. Just shows this is a dead product spun as a marketing or sales tool to pretend they’re keeping up with the competition in the market… but they’re out of touch. Waste of $300!
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No updates for looong time
Is a very handy app, but can’t set programs from the app. Can only set temp or fan speed. No timer setting function from inside the app
Useless after upgrading to ios26
App is completely useless and broken after upgrading to ios26. Just hangs on a grey screen. Extremely disappointing considering that my cooler is only 2 years old and still under warranty and a major advertised feature no longer works. I expect this issue to be fixed asap before the summer season.
Couldn’t login
Stuck at connecting to system
Defiantly an afterthought..
App is clunky, decides when it wants to work, is slow and is missing very basic functionality compared to competitors. The API is unstable and will not reconnect to the Air Con after it drops the wifi (and reconnects of course).
There is a lot of room for improvement.
There is a lot of room for improvement.
Not effective
It always logs me out or says it’s unable to connect, try again. Then I try again and it still doesn’t work for days on end. Wish this was fixed!
Wont connect to the controller after extended period
Wont connect to the controller unless standing next to it. If more than a few hours it wont connect at all
No support for multiple units
This app doesn't support multiple units!
If you have a heater upstairs and a seperate heater downstairs, you have to sign out of one and then sign in to the other. Very anoying!!!!
I have been waiting years for the app to be updated to support multiple units
If you have a heater upstairs and a seperate heater downstairs, you have to sign out of one and then sign in to the other. Very anoying!!!!
I have been waiting years for the app to be updated to support multiple units
Not connecting - fixed in update.
Have to remove app & reinstall to use after latest upgrade. Please fix.
Thank you. Now working well.
Thank you. Now working well.
Unable to link account with Amazon Alexa
No longer able to link account with Amazon Alexa since the new version of Alexa app.
Alexa keeps saying to update app to enable skill.
Alexa keeps saying to update app to enable skill.
Really rubbish software
This app and the actual fixed controller need to be reprogrammed. It’s a terrible user interface reminiscent of something from 20 years ago.
Not Connecting
What a useless system. Have to uninstall & re-install to use doesn’t connect. So if I forget and leave the house, the system has to run the entire time I’m away. Fix this otherwise useless app
Doesn’t work since update
Updated app and it signs you out.
When trying to sign back in, presenter with error saying “missing required parameter USERNAME”.
It’s not empty, it’s there, and if you try to register again it says “email in use”
How did you pass this?!?
When trying to sign back in, presenter with error saying “missing required parameter USERNAME”.
It’s not empty, it’s there, and if you try to register again it says “email in use”
How did you pass this?!?
Good when it works.
This is an unreliable app. Could be really good with some development. At the moment- ordinary.
Not Connecting
There is a major bug in the latest version.
On launching the app an attempt is made to ‘connect to system’ but it never connects.
The app needs to be closed & re- opened to connect.
Also the status bar at the bottom is no longer visible. This was helpful in seeing that a command was executed.
How did this pass UAT & get released in this state? A fix would be appreciated.
On launching the app an attempt is made to ‘connect to system’ but it never connects.
The app needs to be closed & re- opened to connect.
Also the status bar at the bottom is no longer visible. This was helpful in seeing that a command was executed.
How did this pass UAT & get released in this state? A fix would be appreciated.
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