Why login everytime?
Why does it asks us to login everytime??? That is ao annoying. Do you want to make it difficult for consumers so that they don’t check usage and keep consuming so that you can charge higher??
Major Login Bugs
Please fix these critical login issues immediately:
No Autofill or Paste: The app blocks pasting the Customer ID and does not support Apple Password Keychain autofill. Manually typing long IDs every time is highly frustrating.
Broken MPIN Flow: Selecting the MPIN option incorrectly forces an OTP verification first. Even worse, the app rejects the correct MPIN on the next screen. MPIN login should be direct and seamless.
Missing Features: The advertised "OTP login via Phone Number" from the latest release notes does not work or exist in the interface.
No Biometrics: The app badly needs Face ID / Touch ID integration for quick, secure access.
The core function of a utility app is to let users view and pay bills quickly. Right now, it is impossible to even log in. Please fix these authorization bugs.
No Autofill or Paste: The app blocks pasting the Customer ID and does not support Apple Password Keychain autofill. Manually typing long IDs every time is highly frustrating.
Broken MPIN Flow: Selecting the MPIN option incorrectly forces an OTP verification first. Even worse, the app rejects the correct MPIN on the next screen. MPIN login should be direct and seamless.
Missing Features: The advertised "OTP login via Phone Number" from the latest release notes does not work or exist in the interface.
No Biometrics: The app badly needs Face ID / Touch ID integration for quick, secure access.
The core function of a utility app is to let users view and pay bills quickly. Right now, it is impossible to even log in. Please fix these authorization bugs.
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Reading and consumption data
It shall clearly display readings of Import, Export as well as Generation data for Solar systems in daily, monthly, yearly basis. It shall use specific user billing cycles (or provide additional user configuration) while displaying monthly/yearly data. Without this it is just impossible to compare actual billing cycles with data shown on this app. Need lot of improvements.
After every few days it keep saying M-PIN is wrong and force the user to reliving using password and again set the M-PIN.
After every few days it keep saying M-PIN is wrong and force the user to reliving using password and again set the M-PIN.
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Nightmare for tenants
For a tenant it is impossible to use this app since the OTP always goes to the flat owner’s number. I have tried several ways to change the registered contact number, but none have worked.
App doesn’t work and doesn’t provide required information
Need to do lot of work Not at all user friendly and many data is missing required. Information is not available.