Can’t even log in
It has been weeks. I create a new account, they state they sent a verification code. I have never received a code. Tired updating the app, refreshing and restarting the phone. Reinstalled the app. Nothing. Reached out to customer service. 2 weeks later still no answer. So, here we are
Scam
Not sending me an email to confirm my account, will likely sell my email to spam in another country.
This will make your IBS worse - scam!
I’ve had this app for a week and wanted to unlock it after that, so it required an access code from my doctor, which my doctor doesn’t have. Not to worry, Mahana claims: “Don’t have a code? If you received a prescription from your provider, you’ll hear from us on the next business day to get full access.” This is a LIE. It never happened. So I paid the $200 for the app, still nothing. I’ve emailed them every day for a week, NOT ONE RESPONSE!! I tried calling them and get the message that due to certain restrictions, my call can’t go through. This is a nightmare. I’ll be trying to get a refund from my bank and have already suggested my doctor quit prescribing this useless waste of time, even more shameful because this is about health care, not some new game, SHAMEFUL.
Show more
Ripoff scam!
I downloaded this app at the recommendation of my doctor. After 3-4 days when I wanted to unlock the program, it requested an access code from my doctor, which my doctor doesn't have. My doctor suggested I pay the $200 fee required. I did. It didn't help. I emailed Mahana 6 times and heard NO response. Then I called their number and got the message that due to restrictions on their number, my call couldn't go through! Don't waste your time and make your IBS even worse. I've called my bank to try to get my money back. They should be ashamed of themselves, taking advantage of people who already have terrible symptoms and making them even worse. I don't see how this can be legal.
Show more
DO NOT BUY! Text in the app is cut off, and customer service does not respond
Various screens have text cut off, making it unusable. Called and emailed several times but got no response. I then disputed the transaction with my credit card company but the vendor responded that I had received the app. So now I am out $150 and have an app that doesn’t work.
