mail.com User Reviews

Customer Experience

Positive experience76.7% of reviews
Neutral5.7% of reviews
Negative experience17.5% of reviews

~ Based on 1,585 written reviews from the US App Store.

What users say

Is mail.com Safe?

mail.com - email & cloud appears safe based on user ratings. AppsHunter Safety Score for mail.com is 94/100.

This assessment is based on 104,178 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.5% of ratings point to a safe experience
3.1% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 104,178 App Store ratings for mail.com.

Is mail.com Legit?

mail.com - email & cloud appears to be a legitimate app. AppsHunter Legitimacy Score for mail.com is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pretty bad

Been a user for 25 years. At this point, it’s almost not usable. They redesigned the website and it barely works now. Progress!

Can’t see the emails

The design is horrible. These particular settings can’t be changed. The worst of it is, the body of the email comes through only sometimes on my mobile device. There is no phone number to get ahold of a real person and the chat is only AI. There is no good reason to use this mail server. Not to mention I can’t log in on my laptop. It takes me straight to the help section with no way to navigate back.
Show more

It’s okay

Sometimes the emails that are sent to you just come up as whiteness

Alias not working

Why is alias address removed?

Best Mail Provider for years

Best email provider for years

Love Mail.com

New to the service but love it and it’s working perfect. a

Works well

A good, basic mail app. Does everything I want it to do

Can’t see the emails

The design is horrible. These particular settings can’t be changed. The worst of it is, the body of the email comes through only sometimes on my mobile device. There is no phone number to get ahold of a real person and the chat is only AI. There is no good reason to use this mail server.

Canned response

Typical canned response from an AI bot. No one at AA really cares about the horrible experience that your loyal customers have to endure due to your arrogant management team.

New mail Platform

I like this email system nice and clean and simple!
Very tired of Gmail and Yahoo, this is a blessing!

Great so far

Easy to use and add aliases. No issues. Fast. Free. Private. Excellent so far.

Excellent and reliable

I live this email, i get my important stuff sent here

Easy to use app

I’m a long time user and fan of mail.com. The app is easy to use but is missing a search function.

Mail app

The mail app and product has been working well for me since I got it
Hopefully it will remain the same into the future

The best, been relying on this app for years now.

I love love love this to use for all my emails. It’s secure it’s never lagging.. I love backing up my photos to it. I will say for someone who really dislikes having an app, tell me in the middle of using it after so many years or after so long that I need to pay for more space that’s a red flag for me. I usually stop using it so I would really like them to give me more space but unfortunately free does not exist when it comes to a good app.
Show more

Inappropriate ad pictures

I’m Catholic and some of the Temu pictures are quite offensive.

Suleman

Mail.com is the best I would recommend to everyone

Darcy

Excellent product and service

Súper e-mail

I’ve been using it for more than 20 years, and I’ve never had any problems with it. It’s my primary email address, and it’s the one I use for everything

Long time user

I have number of emails, but I prefer mail.com over others.🙏