Declining app
I’ve been using the Premium version of this app for over two years now and have mostly been satisfied with it. I like the many different choices for domains however, the service and the app itself seem to have declined. Customer service is also lacking.
On iOS, there is no search function within the app. Only through the web version. As much as a pain it is to switch email addresses, I am considering switching by moving to another platform.
On iOS, there is no search function within the app. Only through the web version. As much as a pain it is to switch email addresses, I am considering switching by moving to another platform.
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App wont allow an upgrade
I cant upgrade to premium account and tech support is only for premium members witch the app wont allow me to upgrade to.
Poor Security
Won’t let me log in from my laptop. Won’t let me add my phone number for Two-Factor Authentication…even after I changed my password! Bad!!
Menial
Not enough space though
Kicks you out too often & too many fake e mails to reset password
It’s as I’ve put above. Contacted them for assistance and the ‘advice’ I received was rubbish and didn’t work. Unable to get into my e mail for three weeks then suddenly started working again. Also receive at least three e mails from SCAM addresses DAILY that state I need to reset my password etc or they’ll close my account. Don’t know if I’m coming or going with real or scam e mails!!
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Possibly best email app.
I like Mail.com because it is unlike the Google/Microsoft email always begging for money to give you more storage. They fill it up with Ads and Junk email to make us lose storage within the apps. Thank you. I also like the Alias email address. I
Worried
I’m hoping that this is just a glitch, however I have been locked out of my account. It has been over 3 days and chat won’t help unless I give my visa information. I had really liked this app, but now am worried that it may be a scam and I have lost important emails.
UPDATE: I finally got my account back! I still don’t know what happened, but I am happy now.
UPDATE: I finally got my account back! I still don’t know what happened, but I am happy now.
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Worried
I’m hoping that this is just a glitch, however I have been locked out of my account. It has been over 3 days and chat won’t help unless I give my visa information. I had really liked this app, but now am worried that it may be a scam and I have lost important emails.
Mr Brett
App
Good
Awesome
Perfect Mail Management
This package allows you to manage your digital identity to a very granular level. Dig in and explore the potential.
Wow! WTF
I have been using this service for work for several years and started using it for my personal e-mails as well.
I loved the multiple e-mail addresses, very handy for splitting e-mails of by groups. I use the office part as well. Loved It. So much so I have all my documents and info in there.
Well, Come this past Monday I try to log in from the same phone I have been using since I started the service and poof. It says I am locked out and to contact support. I did that several days ago. Said you would hear back from them in 24 hours. Here we are several days later and nothing!
I not only cannot send any emails. I cannot check any emails or even get access to whatI have on there already.
I have a few things going on. The first is Inam in the middle of applying for and interviewing for jobs for the next school year. The 2nd is I have my trip home for the summer which starts next week and all of my travel info is sitting in a 1/2 dozen emails with I need to access and print.
Then I have many many documents stored in there for Immigration and this is also the e-mail they send important updates too as well.
Then we have this e-mail is linked to many accounts that have 2-factor authentication that are linked to this account. I have been contacting 40 different places from banks to schools to what ever else trying to change that!
I have sent several forms and email tying to contact support. Nothing.
On the first day when I sent my contact for to mail.com customer service I got an e-mail requesting some info. I sent it off right away and even added copies of my ids showing it is me.
Here we are 4x past the 24 hours and still nothing!
I would not recommend this service to anyone. Stuck with Google, Yahoo or my old favorite AOL!
I loved the multiple e-mail addresses, very handy for splitting e-mails of by groups. I use the office part as well. Loved It. So much so I have all my documents and info in there.
Well, Come this past Monday I try to log in from the same phone I have been using since I started the service and poof. It says I am locked out and to contact support. I did that several days ago. Said you would hear back from them in 24 hours. Here we are several days later and nothing!
I not only cannot send any emails. I cannot check any emails or even get access to whatI have on there already.
I have a few things going on. The first is Inam in the middle of applying for and interviewing for jobs for the next school year. The 2nd is I have my trip home for the summer which starts next week and all of my travel info is sitting in a 1/2 dozen emails with I need to access and print.
Then I have many many documents stored in there for Immigration and this is also the e-mail they send important updates too as well.
Then we have this e-mail is linked to many accounts that have 2-factor authentication that are linked to this account. I have been contacting 40 different places from banks to schools to what ever else trying to change that!
I have sent several forms and email tying to contact support. Nothing.
On the first day when I sent my contact for to mail.com customer service I got an e-mail requesting some info. I sent it off right away and even added copies of my ids showing it is me.
Here we are 4x past the 24 hours and still nothing!
I would not recommend this service to anyone. Stuck with Google, Yahoo or my old favorite AOL!
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Great Alternative
Better than gmail!!!
Very good mail app.
This email client is fantastic. I haven't found another client that shows such a variety of domains to choose from, which gives a lot of freedom to be creative with your selection, which I appreciate. It offers all the functionality I need and the iOS app is super clean, which I love. I highly recommend this for anyone looking for a free email client that looks great and is easy to use.
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Poor customer service
At first, the app is good but then you get locked out of your account for “irregular” activity. Trying to get hold of customer service and support is dire. They say they’ll get in touch within 24hrs but don’t. You don’t get this problem if you buy in to the premium account, but if you choose the fee mail account, expect issues.
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Mail.com review
I have been using mail.com for more years than I care to remember and I am extremely pleased with your app. I have never had any problems at all.
Easy Email
Easy to set up & use but it keeps saying there is an unread email when there isn’t. Otherwise it’s a nice app. But needs the option to show dd/mm/yyyy instead of only having the mm/dd/yyyy setting.
The good
Cool
Good luck if anything goes wrong!
My email recently stopped working. Nothing happens when I hit Compose, Reply, or Forwards. I have run through every trouble shooting measure from the mail.com site and from Google and ChatGPT. It still doesn’t work. I’ve requested assistance from mail.com twice and twice ignored. Guess it’s time to go to gmail…
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Works great
No complaints
