mail.co.uk Mail User Reviews

Top reviews

Bad

There are numerous problems: frequent downtime, security issues, an inconvenient app, a daily limit on outgoing emails, restrictions on storing older emails, and a very low attachment size limit.

In short, there are countless limitations unless you pay for the premium plan, yet even then, stability is poor, with frequent outages that make it impossible to access the account via browser or app. I’ve been using their service for many years, as an early adopter, but it has steadily declined.

The increasing restrictions and ongoing stability issues have finally made me consider switching to a different email provider, before the service becomes completely unusable without paying extra.
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Bugs, issues, and limitations

There are numerous problems: frequent downtime, security issues, an inconvenient app, a daily limit on outgoing emails, restrictions on storing older emails, and a very low attachment size limit.

In short, there are countless limitations unless you pay for the premium plan - yet even then, stability is poor, with frequent outages that make it impossible to access the account via browser or app. I’ve been using their service for many years, as an early adopter, but it has steadily declined.

The increasing restrictions and ongoing stability issues have finally made me consider switching to a different email provider, before the service becomes completely unusable without paying extra.
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Be pacified

Only for the UK not for the USA

Absolute Junk!!!

I signed up for an account some time ago now as I wanted a simple, unique uk email address. But, I wasn’t sure about this mail provider. It all looked a little amateur. But I wanted the mail.co.uk tag. After signing up it wasn’t long until I discovered I couldn’t add the email account to my native app on my iPhone, without paying for a subscription. So I bought that and it pretty much hasn’t really worked. Still wasn’t able to add it and as a result just never used the account again. Today I discover ‘Your account is in arrears. Please add credit so that you are able to log in again’. £12 arrears. As far as I knew, it was a yearly subscription that I could opt out of whenever I wanted, which I did do, immediately afterwards. I don’t like Auto Renewal, so I cancelled it immediately after paying. I only wanted to try the app out and thought I’ll give it a year, see how it goes. It strikes me as a fake email provider just scamming people out of money. They better not think that as each year goes by I’m just going to continue to be expected to pay £12 and the arrears mounts. To the Company owner: I do not permit you to continue to charge me for this account. Please close it with immediate effect!
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Perfect when you need an UK-email

Perfect when you need an UK-email with all the functions you need. Adressbook, AntiSpam-function, Calender with reminder and lots more.

The reason people use Gmail

This is by far the worst email I’ve ever had. They just temporarily closed my account because I hadn’t paid apparently, with no way for me to pay or open up my account. The interface is sub par, you have to pay, all the support is in German and they close your account down and lock you out whenever they feel like it. There is not a single up side to using this email service.
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Snappy app and secure service

Great and fully functioned app.

Free or paid option.

Secure, reputable company with third party security audit.

Anonymous sign-up.

App has lots of functionality including calendar, contacts and cloud storage as well as sms and a postcard function!

A much better option than some of the other well known ‘free’ providers.

Use this instead.
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Awful

Created an email account and then my password stopped working. So now I’m locked out of my new account.

Now useless

Worked so well for 2 1/2 years and now useless. Can’t log in as doesn’t recognise password but can on a laptop!? Used to freeze as soon as you started typing a letter - like it was trying to catch up with you typing. Such a shame as this is my business email !!!

Cannot be fixed or access customer service.

Was brilliant until a month ago. Since then I’ve deleted and reinstalled about five times, turned the phone on and off, and opened the app normally and via AppStore, but it still freezes when I enter the first letter of an address or the first letter of an email. It’s now unusable.

Tell me what’s more pathetic than this app?

You download the app you register and they say you’re blocked. Again you try to register and they again block you wow the developer is a small primary child I guess. This app should win the most pathetic app in the App Store. I wanted to give half star, but it’s not available so one star.

Spam?!

Won’t even let me sign up says my network sends too much spam and then I can get no further!

Deletes your accounts

I created an email account, try to log into it one day and it says email doesn’t exist. When I try to recreate it, it says my email account is already used by another account. This is so frustrating as I cannot get into my emails. wouldn’t recommend this to my worst enemy!

No support

I forgot my password and asked for a reset via website with photo ID as required and haven’t had a call or message from then and it’s nearly a month ago. I’ve tried again and again and still no joy. I would go with a UK based platform as now I’m going to have to try calling Germany 🤬

Log in issue

Web and app both are down at same time,
Can not access my email

Works smoothly

Topic rules, the app does what it should.

I LOVED

I have been using it for months and I really I loved.❤️

Brilliant App

Wanted another email address after BT said your monthly charge is going up to £7.50 a month and poor performance. Found these online and got a good email address for me and my wife with a .co.uk address. Very reasonably price structure £1 a month and great quick customer service when or if you need it ...set up took minutes and available with its own app which works brilliantly.A plus is a postcard service built in to app which works a treat ...quick and very reasonably priced...so handy and a nice touch when away somewhere..Sign up, billing and security are top class...Highly recommended...don’t follow the herd get something different that’s better than the usual players and offers a bespoke service.
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Very much

Beautiful app