Not Worth The Effort
Malco thinks they are the “cat’s meow” for movie theaters. While I must admit that movie theater selection in Memphis metro is the poorest I’ve ever seen in 76 years, Malco goes out of their way to be inconvenient rude and obstinate. They’re even so uppity as to not accept US legal tender. Thankfully, we have the internet and Big Screen tv’s.
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Never coming back
My daughter who is 16 came to the movies with me the 50 year old parent and her boyfriend to see a horror movie. They wouldn’t let her in because she didn’t have her ID. That’s fine, I get it, and I don’t hate them trying to do something to stop kids from seeing things they shouldn’t BUT they wouldn’t refund the movie cause I bought the tickets off of fandango which their website promotes. Their employees even said you should never use fandango or flixter because we can’t refund. They gave me “special” tickets so I can come back some other time, but I live an hour away and was coming to see this one movie in imax.
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useless
there’s no way to login & if you want to buy tickets, it will take u straight to the website on google. what’s the point of having an app if you can’t buy tickets on it ??
Please update 2025
The app needs to be updated.
Upgrade?
Is Malco ever planning on updating their app? I felt like it’s looked the same the last 5 years. Also maybe make it easier to access and redeem my points? That would be greatly appreciated.
App suxs now
Easy ability to find and buy tickets was worth the $3 fee per ticket. 🙄🙄 But I now can NOT buy tickets since updating. Will be watching at other theaters where I can buy online.
This looks like it’s from 2001.
Please modernize this app, or at least let people link their Marquee Rewards to other ticketing apps like Atom and Fandango (like every other theater chain lets you do).
The Malco app
This app really sucks… for real
Total trash.
Your new update is so horrible it makes me not want to see a move and read a book instead.
Doesn’t work!
I’ve had the old Malco app for years and loved it! I love being able to see how busy a movie is going to be before I buy a ticket. I found out yesterday that the entire app has changed and is also not working. I can no longer see how many seats have been sold or what is available and it won’t let me select my seat. PLEASE PLEASE fix this or go back to the old app!!!
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Why did you ruin the app?
I’ve had the malco app for years. I used to be able to go to the app, stay permanently logged in and see my own theaters, rewards account, etc. I could find my shows, order tix quickly, get reward points and be off in a few minutes. This app is nothing better than going to a random website. I have no idea how to even find my account . Every time I get on, I have to relearn how to login, still can’t locate rewards and have to go through a tedious process to locate my theaters/shows/availability. Why would a company make their app so very difficult, when it seemed to be working fine? Can you just trash the new app and go back to the old version? I don’t see any company responses to the reviews on App Store, which appears that no one cares to address it? Malco theaters is a great company, but this has me puzzled. Thought the feedback on App Store would result in changes, but I’ve been wading through this maze for what seems like a year now at least with no update changes to make it user friendly. …. Frustrated customer here ☹️
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Navigation nightmare
Bring back my personally selected theaters as my homepage, please!!!! ————————————-Used to be I could open the app and immediately see what all movies are playing, what are coming up and could even select my favorite local theaters all in 1 to 2 taps. But now it’s 10 minutes just to find out the movie is not showing locally. ————————————————————————Bare minimum, give be back the page of movies with their description and thumbnails to scroll through. The poster does wonders when I don’t know what I’m looking for. ———————————Pull a Coca-Cola, and reverse this stupid decision!
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Horrific App!
Seriously Malco! Who’s the kid with a crayon that made this App? Could they not have cluttered the App with more junk?! It’s as if I stepped into the App of hoarders. Unable to read the millimeter fine print. Trying to find a movie at a specific theater? Good luck! Take a hint from other Theater apps and trash this one. Less is more!
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ESSENTIALLY WORTHLESS
The old version was a bit outdated but it at least was functional. The newest version is so bad I get stressed just trying to find a movie. MALCO you’re losing business with this thing. DO SOMETHING! Hire someone to create a decent app so that your customers can EASILY find showtimes. This app is the worst!
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Terrible changes
The app now shows listings by movie title. I want to search by THEATER.
Terrible update.
Terrible update.
Horrible app
I really don’t see why I have to sign in everytime I want to collect points, why doesn’t the app just keep me logged in. The other worse part is that you can even see how many points you have, you have to go to the website and there is nowhere to even click to redeem your points on well.
Movie
This app is for movies and I like movies so yeah
Stupid
This app could not be more difficult to use! Trying really hard to figure out why this was done to an app that was(past tense) user friendly!
Not User Friendly
The new upgrade to the APP is awful. Its not user friendly at all. Incredibly time consuming to find what’s playing. You can go to a theater for next day schedule of showings and only 3 choices show up. And I know that is not correct. Please go back to the old version.
Terrible service
To expensive nothing in stock people yelling never coming back
