Maman App User Reviews

Customer Experience

Positive experience30.8% of reviews
Neutral1.9% of reviews
Negative experience67.3% of reviews

~ Based on 52 written reviews from the US App Store.

What users say

Is Maman App Safe?

Maman App appears safe based on user ratings. AppsHunter Safety Score for Maman App is 96/100.

This assessment is based on 4,139 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.8% of ratings point to a safe experience
1.8% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 4,139 App Store ratings for Maman App.

Is Maman App Legit?

Maman App appears to be a legitimate app. AppsHunter Legitimacy Score for Maman App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Location services is broken

The app cannot determine my location despite having full permissions to view location data. Error message is not helpful. Remove and reinstall did not fix the problem.

This app never works

I have to try and pay 2 and three times every time I check out the mobile order is insane and the app is always crashing I hate this app

Easy to use

Easy to navigate and also see what rewards and promotions are available

Clunky

The app hung up several times during my transaction. It would have been faster for me to travel there and order it onsite!

in-app coupons never work

in-app coupons never work

Buggy

I had trouble sign in through Google. Checked out as guest, payment through Apple Pay took a long time.

Bad app

Worst app when u try to pay!

The absolute worst

This is the worst app I’ve ever used for this type of service.

Downloaded it on my commute thinking I’d get ahead of the notoriously slow line - only to have it completely brick my phone. Had to Google how to reset a frozen phone once I got to my office. Truly a great start.

Later that day, gave it a second chance. The interface is an absolute disaster - wall-to-wall magazine shoot photos when all you want is to find the coffee. The menu is a horizontal scroll bar with no “Coffee” label anywhere. You click Iced Drinks - nope, that’s $10 fruity specialty drinks. You scroll all the way down and eventually find actual coffee buried at the bottom.

Then you notice the prices are higher than ordering in person. HIGHER. At Maman.

You decide to order anyway - at least you can skip the line. You survive the whole ordeal, fill your cart, and then it asks you to select a pickup time. Not 5 minutes. Not 10. TWENTY MINUTES. (I think it was actually 40 but I’m a kind person.)

Lucky for them they’re the only coffee shop near my office. They still got my business. But not because of this app. Despite it.
Show more

Love their coffee and staff

Amazing staff in meatpacking. Always smiling and welcoming. Good drinks and choice of pastries

Interface is garbage

Where to start? The location functionality is horrendous. Also, Impossible to sign in via Google even though the option is presented. Basically forces you to default signing in as a guest, which means no saved order history, points etc.

The app is not fast enough

I need to be able to get into the app and place an order while on NYC subway and sometimes it takes 3-4 stops before i’m able to do so because the app loads so slowly

Horrible check out experience

Such an easy process turned in to a complicated process. App stuck on check out multiple times. Lol

Bait and Switch App

Terrible app. Scan for Loyalty doesn’t work, you need to scan with the payment. Your app keeps telling me I have rewards and then when i open the app there’s nothing! the bait and switch just pisses me off more because you’re clearly clamoring for me to use the app again. before this lunchbox nonsense the maman app was great! the rewards are great! you guys only get my business because it’s the closest coffee shop to my workplace but TRUST i only go as a last resort.
Show more

Favorite place!

Best restaurante in Wynwood! Amazing service and atmosphere

So bad

The app freezes and takes multiple attempts to process the order

Coffee

The Best!!!!

Love maman, but missing items?

Love this cafe and overall the app works well but I have never been able to find the quiche on the app, which is one of my favorite items. It would be helpful to have a search function.

In LOVE with this place!

Maman’s is the perfect little coffee/pastry/sandwich shop. They make the most aesthetically pleasing and great tasting coffee, and the foods always follows like a cherry on top 10/10 would recommend. Slightly pricy though guys a sandwich doesn’t have to be $17

There is no pick up now

When you set pick up time, options start from tomorrow

Great App….

The app is easy navigate, however I hoped they display the calorie intake as they do on the website :)