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Bluestone Lane

Bluestone Lane

by BLUESTONE LANE HOLDINGS LLC

4.2K ratings
104 reviews
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • July 18, 2021
  • October 9, 2026

Features

Developer

BLUESTONE LANE HOLDINGS LLC
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About

Order coffee and food for delivery, pickup, or dine-in. Customize and re-order favorites with ease. Earn loyalty rewards and unlock exclusive benefits as you progress through status levels.

✓Order for delivery, pickup, or dine-in
✓Customize and re-order favorites
✓Schedule pickup orders to skip queues
✓Real-time delivery tracking
✓Earn and redeem loyalty rewards
✓Exclusive rewards and VIP events
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What users say

Summarized from real user reviews of Bluestone Lane. Based on 4.2K reviews and a 4.8/5 average, it highlights the 6 positives and 7 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 👍Flexible ordering options (order ahead, at table, delivery)
  • 🚀Intuitive and stable app
  • 💡Loyalty program integration
  • 👍Friendly and efficient staff
  • 🚀Fast delivery
  • 👍Healthy and high-quality menu options

Negative things

  • 🐛Unreliable delivery estimates
  • 🐛Inability to contact the restaurant during delivery
  • 🐛Gift card balance not displayed
  • 🐛Difficulty adding payment methods
  • 🐛Slow and glitchy performance
  • 🐛Automatic tip inclusion without user control
  • 🐛Inability to add special instructions for food preparation
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+1

What's New in Bluestone Lane

3.2.8

October 9, 2026

New Features & Improvements: - In-App Reviews: You can now leave us a review and rating directly inside the app without switching to the App Store. - Gift Card Management: Added the ability to easily select, apply, or remove gift cards during checkout. - Default Card: Suitable default card design added

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User reviews

Most RecentHighest RatedLowest Rated

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I love bluestone lane and they have a great rewards program. What I find cumbersome about it though is the fact that I have to order on my app to ensure I am getting the rewards points. Now, that’s fine. The part that makes me frustrated is when I go to the app and cannot modify my order the same way I can in person. I want my breakfast burrito with wedges. Not salad.
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Customer nyccwCustomer nyccw

Rubbish with low signal on subway

Think about how many people order on subway to work. Make your app work when signal drops : faster to load with less bloat and pause when signal drops so you don’t have to start again
mc5581mc5581

Horrific app

Cannot order without a profile. Creating a profile deletes your order from cart. Signing up for spam email is mandatory to create a profile. Cart randomly empties itself frequently. Completely unusable.
BobbyjjklihfdjxnBobbyjjklihfdjxn

THE WORST GLITCHIEST APP ON MY PHONE

Just spent 20 mins trying to order a coffee and the app kept crashing. Changing my morning coffee spot.
PludddusdjxuPludddusdjxu

No Bogo reward upon download signup

False advertising. They have cards for free coffee on us but you waste the time to register and download the app and receive nothing.
illmatic__illmatic__
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User experience

🐞

Reported Bugs

5 issues

Login issues

Bug

Disappearing loyalty points and offers

Bug

Inability to use gift cards for payment

Bug

Locations not showing up in the app

Bug

Order processing issues when switching apps

Bug
✨

Requested Features

4 requests

Add Apple Pay support

Feature

Allow customization of tip percentage

Feature

Display remaining gift card balance

Feature

Improve order tracking and communication during delivery

Feature

FAQ

What can I do with the Bluestone Lane app?

The app allows you to order food and drinks for delivery, pickup, or dine-in. You can customize your orders, re-order favorites, and track your delivery in real-time. It also offers a loyalty program to earn rewards and access exclusive benefits.

How does the loyalty program work?

You earn loyalty rewards every time you order through the app. As you progress through different status levels (Blue, Green, and VIP Gold), you gain access to exclusive rewards and VIP events. You can also redeem your earned rewards.

Is there a cost to use the app?

The app itself is free to download and use. There are no in-app purchases or ads mentioned. You pay for the food and drinks you order.

Can I use the app to dine in at the cafe?

Yes, you can use the app to dine-in. Simply select the location you are dining at and scan the table QR code to place your order directly through the app.

What are the benefits of ordering ahead?

By using the app to schedule a pickup order, you can skip the queue at Order Ahead locations. You can also pay directly through the app, making the process quick and convenient.