Quit w/ the updates!!
Owned for a year and has always worked fine, but the last few software updates have just ruined it. Mower is all over the place. Not following the set paths. Not even coming close to the edges. The way it turns has been changed. JUST LEAVE IT ALONE!! You’re not improving anything with these updates. Just making it worse and worse. Wish I could roll back the software to when it actually worked!!
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Upgrades
So I just wait with upgrade until you fix everything….btw it’s expensive mower just fix the app…..
Junk
This worked great for a few weeks before the update. Now it’s more work to fix it than it is to just push mow the yard.
Update: another firmware update and the mower went 3 meters out of it’s path headed into the pool. It’s still junk.
Update: another firmware update and the mower went 3 meters out of it’s path headed into the pool. It’s still junk.
Luba 2/3000H
I am in my third year of using this machine and I have had very little trouble with it occasionally it will have a hiccup, but I think most issues are user error not understanding the procedure something to that nature. I think it’s a good product and they continue to improve.
Terrible device support and customer service.
Their product support and customer service is awful. Their “tech team” takes weeks to analyze simple error messages, and they blame everything under the sun, but their device for clear device faults.
The machine is awesome when it works, tech support is absolutely terrible.
I do not recommend this company, this app, or their devices.
The machine is awesome when it works, tech support is absolutely terrible.
I do not recommend this company, this app, or their devices.
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