2 steps forward 3 back
I have been running 2x Luba 2 5000 for over 2 years. While the hardware has had its fair share of issues, I have accepted them. The warranty team have been awesome and we have moved on. Other niggles, I believe these have been addressed with incremental improvements in later models. The app and related firmware releases / updates is different level of miss steps that could be avoided. The changes to how the device turns and navigates on boundaries is nothing short of appalling. I am told this change was in relation to compliance with a global regions regulations. I would suggest not making all users outside of that region suffer with a device that is now performing increasingly poorly with every update. Having many people purchase a Luba based on how good my property did look, that is no longer the case. I can no longer recommend the luba with such poor performance with each successive update. I have held out with high hopes that this can be turned around with each update. They say it is the hope that kills you. I think they might be right. I have 2 mowers that are undergoing a technological de-evolution. The 80’s promised me hoverboards and flying cars….. alas reality has delivered two white lemons that need me to hover as they constantly requre intervention with what once was a basic mowing task.
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Horrible connections
Bluetooth always disconnecting, WiFi always disconnecting, first person view always disconnection, always having to reconnect to mower. FPV only last for like 5 to 10 seconds before disconnecting. Update your systems to fix this. 2 thousand dollar machine for these issue
X22
This is the most useless and disgusting app. It is horrible. You should find a 12 year old Chinese student to make an app that someone who purchased your mower can make work.
Fantastic mower, fair software
The mower has worked flawlessly for me all summer. Love it!!! Fantastic customer support as well! However, I’ve spent almost an hour trying to figure out how to add a map with no luck. Online tips show different software than I have (which is the latest version). So, this app gets 3 out of 5 stars. There are other areas where the app falls short. Poorly organized for one.
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DO NOT UPDATE, Latest updates broke a lot… again
Update: promised firmware fixes never happened… robot gets considerably worse at the end of every season. never buying Mammotion again.
Latest even broke more and removed features!
Worse than the old version. Have trouble with remote video, map alignment, mowing updates… never buying Mammotion again. Unfinished broken garbage with zero support besides “send logs”
Latest even broke more and removed features!
Worse than the old version. Have trouble with remote video, map alignment, mowing updates… never buying Mammotion again. Unfinished broken garbage with zero support besides “send logs”
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Better than me having to do it myself
The mower works pretty decent battery. Life is OK. I haven’t had to deal with tech-support so I can’t speak on that but it does cut 99.9% of my yard without intervention from me are we giving it five stars but it loses signal a lot and will pause. It’s task for no reason.
Quit w/ the updates!!
9/25/26 - now the speed function doesn’t work. Just stuck on slow.
Owned for a year and has always worked fine, but the last few software updates have just ruined it. Mower is all over the place. Not following the set paths. Not even coming close to the edges. The way it turns has been changed. JUST LEAVE IT ALONE!! You’re not improving anything with these updates. Just making it worse and worse. Wish I could roll back the software to when it actually worked!!
Owned for a year and has always worked fine, but the last few software updates have just ruined it. Mower is all over the place. Not following the set paths. Not even coming close to the edges. The way it turns has been changed. JUST LEAVE IT ALONE!! You’re not improving anything with these updates. Just making it worse and worse. Wish I could roll back the software to when it actually worked!!
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New turning is tearing up my lawn and my robot gets stuck several times per mow.
The bad turning behavior is well documented, but my robot is now getting “stuck” randomly in the middle of flat, wide open areas. I had to turn off notifications previously because I’d get 10+ for a successful mow. Please give us the ability to only get notifications for errors that halt the mower, or prevent it from charging.
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Channel Issue
The very latest update is causing an issue with perimeter obstacles. Despite sensitivity being at max the robot drove into A stainless steel fire pit and would not avoid or navigate around. Had to take manual control to stop it trying to drive forward.
The latest update seems to have fixed some issues but created another. Havjng created a channel to lawn 1 this works without fault. The channel to lawn 2 works fine on the out but on the return it just stops and reports charge fail. You manually have to move about 200cm and then hit charge and it completes without issue. Could this be to do with with channel crossing near to charge station?
Also can we have blade speed option when setting a mow!
Also side lights should auto switch off when charging….. seems pointless to have to remember to switch off.
The latest update seems to have fixed some issues but created another. Havjng created a channel to lawn 1 this works without fault. The channel to lawn 2 works fine on the out but on the return it just stops and reports charge fail. You manually have to move about 200cm and then hit charge and it completes without issue. Could this be to do with with channel crossing near to charge station?
Also can we have blade speed option when setting a mow!
Also side lights should auto switch off when charging….. seems pointless to have to remember to switch off.
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Bluetooth issues
Mammotion was working very well until there was an app update. Once app was updated it will not connect Bluetooth. Essentially I have a Mammotion I cannot use because everything is done through the app.
Please add task area name to task report - Aufgabenprotokoll sollte Bereichsnamen enthalten
It would be very helpful, if the task report included the task area name, especially if the task failed.
Es wäre sehr hilfreich, wenn das Aufgabenprotokoll den Namen des jeweiligen Mähbereichs enthalten würde - insbesondere, wenn die Aufgabe nicht vollständig ausgeführt werden konnte. Ich habe ein großes Grundstück, das ich daher in mehrere Bereiche eingeteilt habe. Wenn eine Aufgabe fehlschlägt, muss ich umständlich über Uhrzeiten und den Verlauf der verschiedenen Bereiche ermitteln, welcher Bereich nicht geklappt hat. Wenn der Bereichsname im Protokolm stünde, wüsste ich sofort Bescheid. Die Info hinzuzufügen, sollte kein großer Akt sein… Herzlichen Dank im Voraus!
Es wäre sehr hilfreich, wenn das Aufgabenprotokoll den Namen des jeweiligen Mähbereichs enthalten würde - insbesondere, wenn die Aufgabe nicht vollständig ausgeführt werden konnte. Ich habe ein großes Grundstück, das ich daher in mehrere Bereiche eingeteilt habe. Wenn eine Aufgabe fehlschlägt, muss ich umständlich über Uhrzeiten und den Verlauf der verschiedenen Bereiche ermitteln, welcher Bereich nicht geklappt hat. Wenn der Bereichsname im Protokolm stünde, wüsste ich sofort Bescheid. Die Info hinzuzufügen, sollte kein großer Akt sein… Herzlichen Dank im Voraus!
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The most buggy and inconsistent app I’ve ever used
Title says it all. Non stop bugs, glitches: schedules disappearing, random errors that it has no route to the yard or charger, random yard size calculations or just picking areas I didn’t want mowed, deselecting selected areas. It seems the only way to get this to be moderately consistent is with scheduled tasks but sometimes as-hoc is what you want. Come on, this thing was $3200, get the app working.
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Channel Issue
The latest update seems to have fixed some issues but created another. Havjng created a channel to lawn 1 this works without fault. The channel to lawn 2 works fine on the out but on the return it just stops and reports charge fail. You manually have to move about 200cm and then hit charge and it completes without issue. Could this be to do with with channel crossing near to charge station?
Also can we have blade speed option when setting a mow!
Also side lights should auto switch off when charging….. seems pointless to have to remember to switch off.
Also can we have blade speed option when setting a mow!
Also side lights should auto switch off when charging….. seems pointless to have to remember to switch off.
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Do not buy
The past few updates have made my unit unusable
Quit w/ the updates!!
Owned for a year and has always worked fine, but the last few software updates have just ruined it. Mower is all over the place. Not following the set paths. Not even coming close to the edges. The way it turns has been changed. JUST LEAVE IT ALONE!! You’re not improving anything with these updates. Just making it worse and worse. Wish I could roll back the software to when it actually worked!!
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Upgrades
So I just wait with upgrade until you fix everything….btw it’s expensive mower just fix the app…..
Junk
This worked great for a few weeks before the update. Now it’s more work to fix it than it is to just push mow the yard.
Update: another firmware update and the mower went 3 meters out of it’s path headed into the pool. It’s still junk.
Update: another firmware update and the mower went 3 meters out of it’s path headed into the pool. It’s still junk.
Luba 2/3000H
I am in my third year of using this machine and I have had very little trouble with it occasionally it will have a hiccup, but I think most issues are user error not understanding the procedure something to that nature. I think it’s a good product and they continue to improve.
Terrible device support and customer service.
Their product support and customer service is awful. Their “tech team” takes weeks to analyze simple error messages, and they blame everything under the sun, but their device for clear device faults.
The machine is awesome when it works, tech support is absolutely terrible.
I do not recommend this company, this app, or their devices.
The machine is awesome when it works, tech support is absolutely terrible.
I do not recommend this company, this app, or their devices.
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In App support
I have been impressed with the support I’ve received as a result of uploading logs through this app. The email communication has been very good.
The app itself is very easy to navigate and regular firmware updates constantly improve my mower.
The app itself is very easy to navigate and regular firmware updates constantly improve my mower.
