Manhattin is the all-in-one property management platform that connects tenants, property managers, concierges, leasing agents, owners, and accountants. Whether you live in a building Manhattin manages or you run one, this app gives you a fast, native experience for everything that used to require a phone call, a paper form, or a desktop browser.
FOR TENANTS
- Pay rent by credit card or Interac e-Transfer, with autopay and stored payment methods
- See your lease, account balance, and charge history at a glance
- Submit and track maintenance requests with photos
- Reserve visitor parking and add visitors with QR-coded passes
- Get notified the moment a package arrives at your concierge
- Receive, acknowledge, or dispute violation notices and view the official PDF
- Sign leases, renewals, and tribunal filings on your phone
- Chat with your property manager and book amenities
FOR CONCIERGES AND FRONT-DESK STAFF
- Log packages with barcode scan, OCR label assist, photos, and instant tenant matching
- Check visitors in and out, including paid parking with Stripe-backed billing
- Log violations on the spot — your property manager reviews and issues the formal notice
- Manage smart-locker assignments, custody handoffs, and pickup signatures
- View unit keys, mailbox keys, and lock metadata (senior staff only see pin combinations)
FOR PROPERTY MANAGERS AND ASSISTANTS
- Run a property end-to-end: leases, tenants, units, maintenance, inspections, finances
- Issue, resolve, or waive violation notices with the full escalation ladder (courtesy, warning, violation, final notice, legal referral)
- Schedule move-ins and move-outs with checklist, key handoff, and tenant signature
- Track payments, NSF risk, and revenue per property
- Manage Quebec lease compliance (TAL) with the right language, family-residence flag, and royalty capture
- Approve agency partnerships, manage owner relationships, and oversee unit equipment
FOR LEASING AGENTS AND AGENCIES
- View agency-assigned units and applications
- Capture tenant applications, ID, and supporting documents
- Schedule and conduct viewings; track commission splits
- Coordinate move-ins through the same workflow your property manager uses
FOR OWNERS
- See the units you own across managed properties
- Review balances, statements, and key documents
- Approve or sign on actions that need owner consent
PHONE AND MESSAGING
- Built-in call log with multi-word search
- Property-level phone numbers with smart routing (E911, scope, persona, blocklists)
- A voice agent that answers calls 24/7 in your tone, books showings, takes messages, and transfers when needed
PRIVACY, SECURITY AND COMPLIANCE
- Row-level security on every record; staff only see what their role allows
- Sensitive fields like lock pin combinations are visible only to senior staff
- Multi-factor authentication available on every account
- Native PDF viewer and in-app browser — sensitive documents never hand off to Safari
- Auth tokens stored in iOS Keychain
- Available in English, French, and Spanish — your property's locale follows you
REQUIREMENTS
Manhattin is invite-only. If your property manager, leasing agency, or employer hasn't given you an invitation, this app won't have anything to show you. Reach out to your property manager to be added.
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