Efficiency Manitoba Cancelled Fridge Pick-Up Last Minute
I generally hold a positive view of Manitoba Hydro, but this week it caused our household expense and inconvenience by cancelling a fridge pick-up at the last minute on the day we had arranged for delivery of our new fridge. They were the. unable to reschedule pick-up any earlier than a week later. The reason given was that the truck had broken down. We had to pay $75 to have the old fridge moved to make room for the new fridge, and it’s now in an inconvenient location, in our way, for a week. Efficiency Manitoba subcontracts these fridge pick-ups to a private company, PurSphera. In order to meet its obligations to Manitoba Hydro and Hydro customers, PurSphera needs to have a Plan B when a truck breaks down. After our $30 fridge rebate, we are still out $45.
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Mobile app glitch
every time I login it kicks me out immediately due to session inactivity and I have to log in again, even though it’s a completely new session…
Lack of Info During Outages
While i realize power outages happen, it is interesting that MB hydro thinks we can get further info from their website during the outages when we have no power and no access to our wi-fi/ internet to get that information. It would be very helpful if MB hydro would advise what the issue was that caused the power outage after we get out power back. Thank you.
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APP sucks.
Your APP sucks. Never works. Have to constantly change my password because your app can never remember it ever.
App meter readings
Absolutely poor
Good
I’m content with the MH
Creepy
I find hydro a little creepy with their knowledge that seems personal to me. Workers extending digging in timing to maybe a municipality worker next door to me that is possibly about me. As they dug in front of my house at poles and all the way to a client I had when I had a cleaning business. It’s actually embarrassing to have to pay a company money for a complete illegal knowledge without legal ways or for a just reason. It’s scary what Canada says is ok now. Used to think hydro was an upstanding business I don’t know.
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Five star
The app is super friendly
Works well
App does its job. Although it was difficult trying to delete and old account. Also the app keeps making me log back in a second time, every time I log in.
Would be nice if that got fixed but other wise this app works.
Would be nice if that got fixed but other wise this app works.
Readings
It won’t let me enter a date for my readings
Needs an Update
Would like to see an app update. Thanks.
Brutal app
Brutal
App
App
Why our neighbourhood
Soon it will be 22 hours since we lost power
Water in my basement as sump pump can’t work
Why always old St Vital
Why are we fixed last?
Water in my basement as sump pump can’t work
Why always old St Vital
Why are we fixed last?
Handy Hydro Help
Works well for me. Better than submitting reading over the telephone.
Horrible
Wish there was a different option
Not user friendly
MB Hyrdo makes it easy to save password for default browsers but not their own app??
Things don’t work on this app
First appointment scheduled doesn’t work. Cannot select time, won’t let me select time
Second do you really need that intense of a security feature just to look at my own bill? I have to log in multiple times just to get into the main screen. Just get rid of the inactivity timeout. It’s annoying it forces us to log in twice. Try it yourself.
Third, messages and mail should have a function to select all and delete or show read. I’m not going to go to each message to select read so it stops bothering me with the notification bubble.
Second do you really need that intense of a security feature just to look at my own bill? I have to log in multiple times just to get into the main screen. Just get rid of the inactivity timeout. It’s annoying it forces us to log in twice. Try it yourself.
Third, messages and mail should have a function to select all and delete or show read. I’m not going to go to each message to select read so it stops bothering me with the notification bubble.
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Service
Nice App. - just find it a bit tricky when submitting a meter reading and have to figure out how to change accounts for different addresses.
Be nice if it was a bit more obvious or intuitive:)
Great thing is your hydro service is 99.9% reliable as hear this may not be the case in other places.
Be nice if it was a bit more obvious or intuitive:)
Great thing is your hydro service is 99.9% reliable as hear this may not be the case in other places.
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Ok app
I like the app but I HATE how it logs you in only to say “session expired” or whatever then forces you to log in again. WTAF?!
Good
It’s super good
