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Manitoba Hydro

Manitoba Hydro

by Smart Energy Systems LLC

239 ratings
132 reviews
💼 Business
🔧 Utilities
Free

Details

Released
March 8, 2021
Updated
November 26, 2025

Features

Developer

Smart Energy Systems LLC
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Manitoba Hydro screenshot #1 for iPhone
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Manitoba Hydro screenshot #5 for iPhone
Manitoba Hydro screenshot #6 for iPhone
iphone
ipad
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Reviews summary↘︎
⭐132
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📝2+ tags
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🔄2+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Manage your electricity and natural gas accounts conveniently from anywhere. View outages, submit meter readings, access billing information, and update account details. Receive real-time notifications and manage service requests.

✓View and report outages
✓Submit meter readings
✓Access billing and account information
✓Update personal details
✓Compare energy usage
✓Manage service requests
✓Request payment arrangements
Show original description

What users say about Manitoba Hydro

Reviews of Manitoba Hydro are mostly negative: the Business app is rated 4.7/5 from 239 App Store ratings. What users like most: user-friendly interface and easy navigation, energy usage tracking and comparison features. Top complaints: frequent app crashes and freezing issues, slow login and loading times. Summarized from real user reviews.

Positive things

  • 👍User-friendly interface and easy navigation
  • 💡Energy usage tracking and comparison features
  • 🔒Face ID and biometric login options
  • 📊Clear billing and usage information display
  • ⚡Helpful notifications and outage updates
  • 🌐Accessible web and app platform

Negative things

  • 🐛Frequent app crashes and freezing issues
  • ⏱️Slow login and loading times
  • 🔐Login authentication problems and failures
  • ❌Inconsistent app functionality across devices
  • 📱Poor iPad/iOS compatibility
  • 🚫Difficult multi-account management
  • 💳Unclear or missing payment functionality
  • 📧Inadequate customer support channels
  • 🔄Data not updating in real-time
  • 😤Confusing and non-intuitive navigation
See all reviews

What's New in Manitoba Hydro

1.18

November 26, 2025

This update includes bug fixes and a few small performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Work full

Too good
MManpreetman

Good app

Good app
EEmlatho

Good service

The APP it’s very convenient.
苏苏老太太

Good app but the meter entry could use some refinement

The spin dial number entry on the iPhone would be better if it was just a number pad. Also the monthly vs last entry radio button could be slightly less prominent.
Mmikerchartier

Meter readings

I think it could be beneficial that when you submit your meter readings that an area be allocated for the submission of pictures of the meters themselves to alleviate any incorrect submissions that might occur.
Ddmw1323
See 127 more reviews

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User experience

🐞

Reported Bugs

12 issues

App crashes on login, especially on iPad with iOS 17.x

Bug

Login screen freezes indefinitely

Bug

Face ID and fingerprint authentication not working

Bug

Unable to enter dates for meter readings

Bug

App closes when printing or forwarding bills

Bug

Meter reading submissions not received by Hydro

Bug

Incorrect meter readings displayed

Bug

Payment information not reflecting immediately

Bug

Notifications difficult to delete

Bug

App loses password and biometric settings

Bug

Forced updates breaking app functionality

Bug

Geographic access restrictions (e.g., vacation mode)

Bug
✨

Requested Features

10 requests

Power outage reporting and confirmation functionality

Feature

Email notifications for meter readings and outages

Feature

Multiple notification deletion at once

Feature

Landscape mode for iPad

Feature

Payment history and detailed billing records

Feature

In-app payment processing

Feature

Meter relocation request feature

Feature

Improved virtual assistant

Feature

Feedback/contact form within the app

Feature

Better support for apartment dwellers without account credentials

Feature

FAQ

What can I do with the Manitoba Hydro app?

The app allows you to manage your electricity and natural gas accounts. You can view outages on a map, report them, and receive alerts. It also enables you to submit meter readings, view your bills and usage history, update account information, and request service changes.

Is the Manitoba Hydro app free to use?

Yes, the Manitoba Hydro app is free to download and use. There are no charges associated with managing your accounts or accessing its features through the application.

Can I report outages through the app?

Yes, you can easily report electricity and natural gas outages directly through the app. You can also view existing outages on an interactive map and receive alerts for your home, business, or cottage.

How can I manage my billing and payments?

The app provides access to your monthly energy bills and relevant account information. You can also submit meter readings, view your usage history, and request payment arrangements or sign up for billing plans like the Equal Payment Plan.

What kind of notifications can I expect?

You can receive real-time notifications and reminders about your account and service. These can be delivered via email, text, push notification, or automated phone call, keeping you informed about important updates and actions.