Efficiency Manitoba Cancelled Fridge Pick-Up Last Minute
I generally hold a positive view of Manitoba Hydro, but this week it caused our household expense and inconvenience by cancelling a fridge pick-up at the last minute on the day we had arranged for delivery of our new fridge. They were the. unable to reschedule pick-up any earlier than a week later. The reason given was that the truck had broken down. We had to pay $75 to have the old fridge moved to make room for the new fridge, and it’s now in an inconvenient location, in our way, for a week. Efficiency Manitoba subcontracts these fridge pick-ups to a private company, PurSphera. In order to meet its obligations to Manitoba Hydro and Hydro customers, PurSphera needs to have a Plan B when a truck breaks down. After our $30 fridge rebate, we are still out $45.
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Mobile app glitch
every time I login it kicks me out immediately due to session inactivity and I have to log in again, even though it’s a completely new session…
Lack of Info During Outages
While i realize power outages happen, it is interesting that MB hydro thinks we can get further info from their website during the outages when we have no power and no access to our wi-fi/ internet to get that information. It would be very helpful if MB hydro would advise what the issue was that caused the power outage after we get out power back. Thank you.
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APP sucks.
Your APP sucks. Never works. Have to constantly change my password because your app can never remember it ever.
App meter readings
Absolutely poor
