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Maple on-demand healthcare

Maple on-demand healthcare

Online doctors 24/7

783 ratings
571 reviews
🏥 Medical
Free

Details

  • Released
  • Updated
  • October 23, 2017
  • June 17, 2026

Features

Developer

Maple Corporation
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Maple on-demand healthcare screenshot #1 for iPhone
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Maple on-demand healthcare screenshot #4 for iPhone
Maple on-demand healthcare screenshot #5 for iPhone
Maple on-demand healthcare screenshot #6 for iPhone
Maple on-demand healthcare screenshot #7 for iPhone
Maple on-demand healthcare screenshot #8 for iPhone
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Reviews summary↘︎
⭐571
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📝5+ tags
Tags↘︎
🔄2+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
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About

Access Canadian-licensed doctors and nurses 24/7 from your phone or computer. Get virtual care, prescription delivery, and specialist appointments without a referral. Care for your whole family across Canada.

✓24/7 virtual expert care
✓Convenient prescription delivery
✓Specialist care without referral
✓Family-friendly care
✓Care across Canada
✓Bilingual services
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What users say

Summarized from real user reviews of Maple on. Based on 783 reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Quick and efficient
  • 👍Convenient and easy to use
  • 🙌Saves time and avoids long wait times
  • 💯Excellent service and care
  • 🏥Helpful for those without a family doctor

Negative things

  • 🚫Restricted in what they can do
  • 💰Expensive monthly subscription
  • 🤖Impersonal and too reliant on AI
  • 🚫Requests often denied or cancelled
  • 📝Lack of follow-up and continuity of care
See all reviews

What's New in Maple on

5.14.3

June 17, 2026

Thanks for using Maple. This new version includes minor bug fixes to the UI and improvements to Maple’s existing features. Keep your automatic updates turned on to ensure you don’t miss a thing. We want to hear from you! Send your thoughts, questions, and suggestions to feedback@getmaple.ca

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User reviews

Most RecentHighest RatedLowest Rated

Time’s money

Save your time and money both! Even after waiting 7 hours in urgent care for my 4 year old, I got prescription in 15 mins and meds in 30 mins with this app. It was a true blessing! My daughter got better in 10 mins after meds. Thanks to whoever thought of this app and thanks to all first responders 🙏
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Jimmy5268Jimmy5268

Awful

Doctor wouldn’t diagnose me with strep throat. I then had to wait at family doctor who confirmed it was strep throat. Terrible service. And also can’t speak to anyone.

Worst service. Total money grab. Don’t get fooled! Spoke to customer service and even with wrong diagnosis proven, they wouldn’t give me my money back. Total money grab. They said “did you read the disclaimer”. Crooks
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JohnknnyyJohnknnyy

Excellent service

Thankful for this App! Highly recommend everyone in Nova Scotia to download this :)
CrishellFoxCrishellFox

Misleading advertisment

This app is not free to use. You can create an account for free but without becoming a member and subscribing, you can’t do anything. For a regular Ontario resident who doesn’t have miscellaneous memberships or isn’t covered by their employer for virtual healthcare, it’s $85 a month.
AkimaramaAkimarama

Misleading Information

Unfortunately this company has potential but is not honest or clear with their customers. The GP’s are very limited to what they can do and the monthly payment is a lot for the limited amount of care you can receive. Customer service is also very dismissive and unhelpful.
emz0125emz0125
See 566 more reviews

Developer apps

Maple Provider
Maple Provider

by Maple Corporation

🏥 Medical
Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Buggy and unreliable app experience

Bug

Difficulty booking and managing appointments

Bug

Issues with prescription fulfillment and communication

Bug
✨

Requested Features

4 requests

Ability to speak with a doctor over video

Feature

More transparency on pricing and services

Feature

Improved integration with provincial healthcare systems

Feature

Expanded scope of services beyond just prescriptions

Feature

FAQ

What is Maple?

Maple is a virtual healthcare service that connects Canadians with licensed doctors and nurse practitioners 24/7. You can receive medical diagnoses, prescriptions, and specialist consultations from the comfort of your home via your phone or computer.

How does Maple work?

To use Maple, you sign in and describe your health concern. You can then connect with a doctor or nurse practitioner within minutes for virtual care. If medication is needed, prescriptions can be sent to a local pharmacy or delivered to your door.

Is Maple free to use?

The app itself is free to download and register for. However, you will incur costs for consultations with healthcare providers and any associated prescription services, which are handled through in-app purchases.

Who can use Maple?

Maple is available to Canadians seeking medical care. It can be used for yourself and eligible dependents under one account. Providers can support patients who are in Canada during their consultation or Canadian residents who are temporarily outside Canada.

Can Maple be used for emergencies?

No, Maple is not intended for emergency healthcare. If you believe you are experiencing a medical emergency, please call 911 immediately or go to the nearest emergency room.