Bring back notifications!
There’s no way to get notifications! It is so frustrating to open the app and find my provider has responded and is waiting for me! Bring back notifications!
Response from developer
Thanks for your review!
Get locked out all the time
Every couple of days my account gets disabled and I can’t log in and I have to call the healthcare provider to reset me. They’ve reported the issue to Marathon multiple times but nothing is done. Why is this a thing?!
App freezes
This app is no longer functional. It just freezes when opened 👎
Response from developer
Oh no! Have you tried the latest update? Our support team is available at patient@marathon.health to help troubleshoot any issues
Can’t even download documents
There an option download your labs. Click it and it will say the download is successful. But it doesn’t really download anywhere. The document section in the app just has doc notes. Which makes it pain to get copies becuase what am I supposed to do, screenshot what I can see. It’s a trash app. We should have universal healthcare so all this can be streamlined instead of hundreds of less than half baked medical apps.
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Response from developer
Hi- thanks for your review. We do have a download feature and can troubleshoot for you. Our support team is available at patient@marathon.health
Love it!
I love being able to book an appointment, send a message and see lab results! User friendly too!
Response from developer
Thanks for your review!
