Constant delete and reinstall
The app will keep spontaneously removing the lower options bar and locking on the Home Screen making most of features hidden or inaccessible. To get those options/buttons to appear again you’re forced to delete the app and reinstall it onto your device. I’ve had to do this multiple times on a weekly basis just to access basic features through the app.
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MMulder818
It’s not there when you need it
It is the worst app ever nothing works. You’re trying to find your claims where you pay your bill. You can’t do squat on. It can’t even see where I have text or typed on this review. I thought it was my phone is not it. It’s the app. It’s horrible. I was a prior authorization utilization Insurance Nurse . I cannot get this app. To work! Grrrrr I have something very important to get across and I can’t even use my Blue Cross Blue Shield app
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PPSMoney37$
Not helpful
I’m trying to find a PT in my network and this app sucks at helping you find care. The “find care” tab is always missing and I’m constantly deleting and reinstalling the app trying to get it to work. This is the most unhelpful app.
BBlondie1120
Worthless except for your ID card
Not much to it. Does not show claims or eob. I guess if you need to find a provider it can help but I am sure a pc would be much better.
CCam08529
Worst app ever
Takes multiple times to login as the app keeps closing. Won’t recognize Face ID even after implementing. You’d think with all the money you people make, we could get an app that’s usable. Do better!!!
MMommaBean19
