Terrible
Absolutely terrible app and a terrible technology for an insurance provider. Data is consistently out of date, force you to third party sites to find doctors and then doctors marked as accepting are not accepting. Constant logging in for no reason when session is still active. There is a reason this app is terribly rated.
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Borderline unusable
Constantly logs you out, frequent crashes
Please please please fix this app!
The app is so awful to use, but we don’t really have a choice. But it can never remember my login information and sometimes I have to restart the app two or three times before it’ll actually log into my account. The function for finding care is clunky and difficult to use and overall this app is just a nightmare.
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this app is useless and terrible
it consistently trips up when logging in and just constantly reloads the home page. Also, you can’t do anything on the app - you can’t view open claims or get any helpful or relevant information.
App
Every time I enter the app, it brings up download the app. I have entered all my information, but it still tells me to download that app. That is very irritating.
