MyBlueKC vs BCBSKS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyBlueKC
Manage your Blue Cross and Blue Shield of Kansas City health insurance plan from your mobile device. Access benefit details, view claims, find providers, and track your healthcare spending anytime, anywhere.
- Access benefit information
- View recent claims
- Share ID card
- Find healthcare providers
- Track deductibles and spending
- View pharmacy benefits
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Access your health insurance information on-the-go from Blue Cross and Blue Shield of Kansas City (Blue KC). As a Blue KC member, you can download the free MyBlueKC app to help make the most of your Blue KC plan. With new and improved features, the MyBlueKC app gives you easy access to your healthcare coverage 24/7, wherever you are. Use the app to: • Access benefit information • See your most recent claims • View and share your ID card • Find a doctor, hospital or other healthcare provider • Track deductibles and spending account balances • View pharmacy benefit information (if applicable) • Connect to Health & Wellness programs • NEW for ACA/Direct Pay Members only: Pay My Bill and ACA Rewards (for wellness points) Features available are based on your plan and benefits. The app supports most of our plans, but not all. Unfortunately, the app will not work for the following individuals: FEP members and Blue KC Medicare Advantage members. An independent licensee of the Blue Cross and Blue Shield Association.
BCBSKS
Access your Blue Cross and Blue Shield of Kansas health plan details. View claims, find in-network doctors and hospitals, compare quality ratings, and manage your account information.
- Check claims
- Find doctors and hospitals
- Compare quality ratings
- Pay bills
- Virtual ID card
- View plan balances
- See covered services
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Kansas Blue Cross members: You can use our app to log in, find a doctor and see your account info. With convenient access to your health plan details, you’re more informed when you need care. If you’re a Blue Cross and Blue Shield of Kansas member, you can: • Check claims • Find doctors and hospitals in your network • Compare quality ratings for doctors and procedure costs • Pay your bill (for users with non-employer coverage) • Have your virtual ID card handy • Contact customer support • View your deductible and other plan balances • See what services your plan covers
Screenshots
Verdict
The clearest difference is review sentiment: BCBSKS at 50% against MyBlueKC's 5%. BCBSKS also leads on rating (5.0 vs 1.6). MyBlueKC's advantage is ratings volume (66 vs 1) and iOS requirement (15.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BCBSKS holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: MyBlueKC has 66 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 5% of MyBlueKC's written reviews are positive against 50% of BCBSKS's.
MyBlueKC ships an update every 3 weeks, BCBSKS every 5 weeks. Both last shipped on October 24, 2026.
| Parameter | MyBlueKC | BCBSKS |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (66 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 5.1% of reviews | 50.0% of reviews — better |
| Number of ratings | 66 — better | 1 |
| Update frequency | Every 3 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 95 MB | 24 MB |
| Age rating | 12+ | 12+ |
| Developer | Blue Cross Blue Shield of Kansas City | Blue Cross and Blue Shield of Kansas, Inc. |
Customer experience
MyBlueKC
BCBSKS
Bugs and requests
MyBlueKC
Reported bugs
39 issues- Face ID not working
- App constantly logs out
- Frequent crashes
- App never remembers login information
- App restarts needed to log in
Show 34 moreShow fewer
- App trips up when logging in
- App constantly reloads home page
- Cannot view open claims
- Cannot get helpful or relevant information
- App brings up download prompt even when installed
- App crashes on login
- Login loop: verify information then back to login
- Cannot scroll upwards to see entire claims history
- Navigation and search engine frustrating
- App sends back to login page
- Find care page shows Zelis and spins forever
- Nothing loads
- Links send to error pages
- Cannot set up virtual care appointment
- Virtual care interface is buggy
- A Healthier You feature doesn't load
- ID card function crashes app
- Virtual care does not work
- Virtual care crashes at appointment start
- Virtual care gives 404 error
- App sometimes loads
- Cannot get past login
- App has not been working (as of 11/28/2022)
- App gets stuck on 'making secure connection' screen
- App doesn't load after iPhone update
- App gets stuck when logging on
- Current version won't load
- Newest update wrecked the app
- App freezes on 'making secure connection'
- App freezes on 'making secure connection' screen
- Virtual care is crashing
- Login or password incorrect error despite being correct
- App logs me out
- Username and password don't work anymore
Requested features
7 requests- Add Apple Wallet support for ID cards
- Improve search functionality
- Simplify navigation
- Add iOS wallet passes for ID cards
- Fix virtual care interface
Show 2 moreShow fewer
- Make app more user-friendly
- Update the app
BCBSKS
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyBlueKC
No in-app purchases
BCBSKS
No in-app purchases
