Not usable without signing up for trial.
Response from developer
Hey Bill! 👋🏻 We are currently A/B testing multiple onboarding flows and sorry that you didn’t like the Marker Pro Trail Flow. We want to give users the chance to experience Pro, see how it impacts their day to day life and if they see the value, stay on Pro. You can cancel anyways while keeping your Pro for the rest of your trail, and the app will remind you to cancel before it renews. It‘s an A/B test, we‘ll look into the data how people use the app, but also your feedback is valuable too. Thats what thousands of videographers love about Marker: It evolves with community driven requests. So if you have any more feedback, feel free to reach out though the contact methods in the app! Thank you for your feedback 🙌🏼 Happy creating. - J
Unskippable ad upon launch
Upon first opening the app, we had to sit and watch this annoying ad pitching the product we clearly were already interested in. It was unskippable, and every time we restated the app to try and get rid of it, it would just restart. So on set, we had to sit and watch this horrible ad before we could even get to the main interface. What an abysmal design.
Thank for the very awkward and unprofessional impression that was made.
Response from developer
Hey Mikeal 👋🏻 Thanks for your feedback and sorry for having to wait trough it. The onboarding is currently being remade and getting much simpler and faster. Will be out soon. If you have any more suggestions and feedback feel free to text us! - J
Not as easy as advertised.
When I tried to download the file, change it to a .EDL file I couldn’t get it to work in Premier Pro or DaVinci resolve. I spent about an hour with other people trying to figure it out. Nothing worked.
So far, unless they fix it to just work, very unhappy.
Response from developer
Hey 👋🏻 Sorry that you‘ve ran into issues. You most likely downloaded the Legacy Version of the Companion app. Please download the companion app from markerforcreators.com which gives you the one click import. There you will also find an extensive tutorial about the Companion app. You can also enable legacy mode in the advanced settings of the app, to enable the .edl export - if you prefer importing markers manually (not recommended for Premiere Pro). If you run into any issues or have questions always feel free to reach out via the contact methods of the app. Happy editing! - J
Loses my data
Response from developer
Hey Dan! Sorry for your bad experience! Out bug system didn‘t catch that but neither did any other users report such a behavior - please reach out via the mail in the settings of the app for us to look into it. Marker is built to never lose your data - this should be recoverable. Please reach out :) If you have more feedback or suggestions also always feel free to reach out! Happy editing ✌🏼 - J
Super useful
Response from developer
Thank you so much! Comments like yours keep us motivated. If you ever need something or have some Feedback, feel free to text! - J
A bit misleading.
Response from developer
Hey 👋🏼 Thanks for your Feedback! All Cameras tutorials have a Rec Run (Manual) Tutorial at the top and a Timecode Sync Tutorial below. The app currently works via time of day timecode so it doesn’t need to be jammed to sync with your footage. Just set your syncing device to time of day mode (aka. the current time) and it will work seamlessly without needing to sync the app to your jammer. Future Versions of Marker will support external jammers & time sources. If you have any more Feedback feel free to reach out! :)
