Marshall Bluetooth User Reviews

Customer Experience

Positive experience37.8% of reviews
Neutral8.7% of reviews
Negative experience53.4% of reviews

~ Based on 1,773 written reviews from the US App Store.

What users say

Is Marshall Bluetooth Safe?

Marshall Bluetooth appears safe based on user ratings. AppsHunter Safety Score for Marshall Bluetooth is 96/100.

This assessment is based on 15,422 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.4% of ratings point to a safe experience
1.5% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 15,422 App Store ratings for Marshall Bluetooth.

Is Marshall Bluetooth Legit?

Marshall Bluetooth appears to be a legitimate app. AppsHunter Legitimacy Score for Marshall Bluetooth is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Equalizer bug

Marshall needs to come up with a fix on this issue , is annoying that when we need to adjust the equalizer to custom mode
When you increase the notes the volume lowers instead of increasing the volume. As much that i love marshall audio but this issue with the headphones app is killing me … disappointed
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BRO FIX THE DAMN APP!!

WHY IS IT STUCK ON THE CONNECT TO APP SCREEN? FIRST, THE PICURE OF MY EARBUDS DISAPPEARED FROM THE APP SO I DECIDED TO UNLINK IT AND RE-LINK IT. THEN IT COULDN’T FIND MY EARBUDS. NOW THAT IT FOUND MY EARBUDS, I’M STUCK ON ONE SCREEN. THIS HAS BEEN THE WORST SET OF EARPHONES I’VE EVER PURCHASED. JUST STUPID.
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Connection issues

Just purchased Marshall acton III and I try setting up the app to it and it’s not working try redownloading app, turning phone off, repairing it and still not able to find device hopefully there’s a fix for it so I can use the app for this device as it find all my other devices just fine just not this one so not sure if this a bug issue or what. Hopefully there’s a fix for it.
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Doesn’t work at all

Doesn’t connect to my ACTON 3 at all. I’ve been trying over a couple of years and this app doesn’t get fixed at all. Complete garbage. The speaker is nice, but not being able to use this app loses half of its appeal.

App Continues to Fail

I LOVE my Middleton and Emberton speakers. The app is no longer compatible with my gen one Emberton, but still is with the MT. Unfortunately, the app never loads and just constantly freezes up.

Keeps cutting out when I’m around any amount of traffic.

Same after their update for now, I will update if this changes.

Sorry, I love your product but this part of it makes it utterly unusable.

Love the app but…

I love the App and everything works well and nice EQ presets and sound compensation for the kilburn 3, but what i really want, need and miss is that there is only 1 custom preset you can save and each time for different acoustic places you have to reset it, i wish we could save multiple atleast 3, please add this feature in the update pleaseeeee
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Funktioniert nicht, jetzt doch, siehe Korrektur unten

Obwohl der Lautsprecher längst mit Bordmitteln und Bluetooth gekoppelt ist und einwandfrei funktioniert, behauptet diese App, das Bluetooth auf dem iPhone deaktiviert sei. Damit kommt man in der App nicht weiter, auch ein Neustart derselben hilft nicht.
Es geht hier nur um die App. Der Lautsprecher, Kilburn III, funktioniert großartig. Dafür braucht man allerdings die App nicht.
KORREKTUR: die Meldung, die die App abgibt, ist missverständlich. Sie behauptet, Bluetooth sei nicht aktiviert.
Die Ursache ist die fehlende Berechtigung in den Sicherheitseinstellungen des iPhones. Die App braucht dafür ein Häkchen bei dem Bluetooth Zugriff. IST DAS HÄCKCHEN GESETZT, FUNKTIONIERT DIE APP WIE BESCHRIEBEN.
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Response from developer

Hi there, thanks for the detailed feedback. Since your Kilburn III is already connected and working normally through your iPhone’s Bluetooth, the issue may be with the Bluetooth LE connection used by the app. Please try turning Bluetooth off and back on from your iPhone’s Settings, then reopen the Marshall Bluetooth app and try connecting again. If the app still reports that Bluetooth is disabled, please contact us through the chat icon on marshall.com so we can look into this further.

Недомерки

После обновления падает производительность, не покупайте колонки

App does nothing

Waste of time; only two options for bass and treble were available. Not much of the difference. Protect your data and don’t download it

New App Aug 26

Much Improved
This app is much improved over previous version, which was frustrating and made the whole Marshall experience on a Kilburn III poor.

Worst earphones next to beats

WHY IS IT STUCK ON THE CONNECT TO APP SCREEN? FIRST, THE PICURE OF MY EARPHONES DISAPPEARED FROM THE APP SO I DECIDED TO UNLINK IT AND RE-LINK IT. THEN IT COULDN’T FIND MY EARPHONES. NOW THAT IT FOUND EARPHONES, I’M STUCK ON ONE SCREEN. THIS HAS BEEN THE WORST EARPHONES I’VE EVER PURCHASED. CLEARLY IVE DONE SO MULTIPLE TIMES! JUST GIVE ME AN EMAIL ADDRESS.
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It doesn’t work on Mac

Just keeps crashing and cannot use it on my Mac, tried with 3 different speakers. It always crashes after asking me to connect to bluetooth. There is some glitch that prevents the app from connecting.

Worst earphones next to beats

WHY IS IT STUCK ON THE CONNECT TO APP SCREEN? FIRST, THE PICURE OF MY EARPHONES DISAPPEARED FROM THE APP SO I DECIDED TO UNLINK IT AND RE-LINK IT. THEN IT COULDN’T FIND MY EARPHONES. NOW THAT IT FOUND EARPHONES, I’M STUCK ON ONE SCREEN. THIS HAS BEEN THE WORST EARPHONES I’VE EVER PURCHASED.

Glitches

The app doesn't recognise Bluetooth

四代还不支持吗

国外程序员这么好当

Response from developer

Hi there, thanks for your feedback. We’re happy to help clarify compatibility, but we’ll need to know the specific product you’re referring to. Please contact us through the chat icon on marshall.com so we can assist.

Woburn III

Почему нельзя сделать расширенные настройки эквалайзер на Woburn III?

Ghép đôi Woburn 3

Xin nhà phát triển update cách ghép đôi Woburn 3 qua Blue tooth

App can't discover any speaker, even brand new ones, on iOS 18 / iPhone 16

I have three genuine Marshall speakers: a new Emberton III, an Emberton II, and a Tufton. The app will not discover a single one of them. It sits on "Searching..." forever and never finds anything.
This is not a speaker problem. All three pair and play perfectly over standard Bluetooth in iOS settings. The new Emberton III is confirmed genuine via its FCC ID. The app simply cannot complete its own discovery on my iPhone 16 Pro Max.
I have tried everything: deleted and reinstalled the app fresh, granted Bluetooth permission, forgotten and re-paired the speakers, put a speaker into pairing mode with the light actively blinking, hard restarted the phone, and done a full Reset Network Settings. None of it works. I also tried connecting via Bluetooth settings first as Marshall's own video suggests. Still nothing.
The result is that the EQ presets and firmware updates, the entire reason to use this app, are completely inaccessible. My Emberton III is stuck on its flat default tuning because the bass-boosting Push preset is locked inside an app that won't connect.
Searching these reviews and Marshall's support pages, I'm clearly not alone. This has been reported repeatedly and appears tied to recent iOS versions. Marshall, please fix the discovery bug and confirm which app version resolves it.
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На айфоне 14 прога работает

При запуске программы нужно дать все разрешения и все заработает, у меня сначала тоже писал чтобы включил блютус, оказалось не все разрешения были включены, потом наушники майор 5 сразу нашлись обновились, все круто