maybe in a few years
I was excited to potentially switch over to Qobuz for a number of reasons, but after a month it hasn't worked out. The music catalogue has a lot, but still a ton of missing songs/partial albums which was odd. I didn't really notice a different in sound quality despite listening on devices that could support higher sound quality. Downloading playlists to listen offline genuinely took 5-6 hours (playlist consisting of ~100 songs) and then suddenly the app was taking up 24GB of my phone storage after I tried to download another ~100 song playlist to listen offline. On top of that, I experienced a few bugs, music would stop playing randomly and my own created playlists would suddenly show up as "Private" and I couldn't access them anymore without fully logging out/closing app/redownloading app/etc. this happened more than once. The last thing that bugged me was that there were very little comms about renewals and the free trial ending, so I was auto-billed for an annual subscription (despite selecting monthly billing) and never saw an email to cancel or change it and that is non-refundable. I guess it's cool I get to listen throughout the rest of what I paid for but I'd rather have my money back. Maybe once they make more improvements to these headaches I might try again but for now, not for me.
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Response from developer
Hello, we are sincerely sorry that your experience with Qobuz did not meet your expectations. We invite you to contact us as soon as possible via support-help@qobuz.com for any questions / help.
Paid for nothing
Paid $2 for the music and want to download the music file! But it’s not working! Just have the right to listen the song in the app!! Then why I have to pay for listen? It’s not worth ! And also the page and app design is very bad!
Not user friendly and a little bit complicated
Not user friendly and a little bit complicated
Response from developer
Hello, we are sincerely sorry that your experience with Qobuz was so negative. Please contact us as soon as possible via support-help@qobuz.com, we will do our best to help you.
Used to be good
I had this app for about a year and it worked really great for about six months. Great selection of music quality however I’ve had nothing but technical issues since then I just tried to resubscribe and it doesn’t even recognize my subscription so I’m moving.
Response from developer
Hello, we are sincerely sorry that your experience with Qobuz was so negative. Please contact us as soon as possible via support-help@qobuz.com, we will do our best to help you.
love this app but it’s buggy
i switched to qobuz under a year ago and refuse to switch back to spotify, and i fell in love with the app. however i have had to delete and redownload it several times because my search stops working. it’s very frustrating especially since i have to redownload all my playlists.
Wish it worked better
I switched to Qobuz for artist equity and sound quality, but I make playlists a lot for work and it’s soooo glitchy to change the order of songs. Sometimes songs will play one week and not the other, sometimes I hit songs to play and it plays the previous song in the playlist. I hope they continue to improve their UI.
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