App has some major flaws
Cannot log in any longer, says my user name and password are not valid, cannot change, reset, set new account. Really a mess for such a legendary brand. Customer service support on this are zero help. Cannot even use the app with a brand new B&W headset, likely have to return it. Same issue on the website. Brands going downhill and I have had their equipment for decades. App is worthless at this point as they say they cannot fix it.
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Terrible
It will not allow me to verify my email, the link in the email just takes me back to the app and nothing happens, rendering it completely useless.
Not the promised experience
Gorgeous to look at. That’s the good. Comfortably the least easy to connect to wireless speaker we own - compared to Sonos and Bose. 9 times out of 10 it requires turning off and on again at the wall to wake it into life. No success in having it make a sound over wifi connection so it’s turned out to be a quite expensive phone driven device.
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Don’t bury the useful bits
I use the tone controls quite regularly yet these are at the bottom of the screen along with the ANC selection. Although the ANC can be selected using the button on the headphone, tone cannot. A Home Screen widget with these controls would be ideal rather than having to open the app each time. Great headphones though…(Px7 2Se)
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Terrible app, great speaker
Terrible app, takes forever to download and does not connect. The speaker is great though. It works perfectly without the app and I am very happy with it. Safe yourself some data and do not download this useless app
