App has some major flaws
Cannot log in any longer, says my user name and password are not valid, cannot change, reset, set new account. Really a mess for such a legendary brand. Customer service support on this are zero help. Cannot even use the app with a brand new B&W headset, likely have to return it. Same issue on the website. Brands going downhill and I have had their equipment for decades. App is worthless at this point as they say they cannot fix it.
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Terrible
It will not allow me to verify my email, the link in the email just takes me back to the app and nothing happens, rendering it completely useless.
Not the promised experience
Gorgeous to look at. That’s the good. Comfortably the least easy to connect to wireless speaker we own - compared to Sonos and Bose. 9 times out of 10 it requires turning off and on again at the wall to wake it into life. No success in having it make a sound over wifi connection so it’s turned out to be a quite expensive phone driven device.
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Don’t bury the useful bits
I use the tone controls quite regularly yet these are at the bottom of the screen along with the ANC selection. Although the ANC can be selected using the button on the headphone, tone cannot. A Home Screen widget with these controls would be ideal rather than having to open the app each time. Great headphones though…(Px7 2Se)
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Terrible app, great speaker
Terrible app, takes forever to download and does not connect. The speaker is great though. It works perfectly without the app and I am very happy with it. Safe yourself some data and do not download this useless app
Wi-Fi网络连接不上
一直是提示不在同一个网络，建议官方做出调整
Email Verification
It will not let me verify my account with my email (tried probably 100 times). It shows up in my email and when I press it, it takes me the same page asking to verify my email. Very annoying.
Great in basic; disappoints in fancy
B&W Music is a wonderful way to converge your various streaming services and your library into one interface… an intelligent interface that seeks to understand your preferences up front and present you with appropriate music. It provides fabulous sound on both the B&W pi8 IEM and px8 headphone.
But…
Despite its manual’s protestation otherwise, it only works easily for Bluetooth transmission, at least for me. Making it send its signal out of the device’s USB is fiddly at best, impossible at worst. That cuts you off from some of the most attractive features that make B&W special — the highest-quality BT transmission from the IEM case plugged into the source USB, the direct-wire USB transmission from source. The manual is too brief on these topics.
So in short, the plain works fabulously, while fancy is fiddly.
But…
Despite its manual’s protestation otherwise, it only works easily for Bluetooth transmission, at least for me. Making it send its signal out of the device’s USB is fiddly at best, impossible at worst. That cuts you off from some of the most attractive features that make B&W special — the highest-quality BT transmission from the IEM case plugged into the source USB, the direct-wire USB transmission from source. The manual is too brief on these topics.
So in short, the plain works fabulously, while fancy is fiddly.
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Needs work
This app deserves a great widget. Toggles for ANC and immersive sound, EQ and track controls.
機能性なし
Pi8利用。以下の欲望は、他社製ならば当然できる内容である。
①イコライザーは、シーン別プリセットを用意するべき。
②タッチコントロールの機能設定も、柔軟に選択できるようにするべき。
③パススルー利用時の音楽再生音量は調整可能にするべき。
④ノイズキャンセルの強弱は設定できるようにするべき。
⑤アプリメニューはカスタマイズ可能にするべき。利用しないストリーミングサービスの案内なんて、邪魔以外の何物でもない。
①イコライザーは、シーン別プリセットを用意するべき。
②タッチコントロールの機能設定も、柔軟に選択できるようにするべき。
③パススルー利用時の音楽再生音量は調整可能にするべき。
④ノイズキャンセルの強弱は設定できるようにするべき。
⑤アプリメニューはカスタマイズ可能にするべき。利用しないストリーミングサービスの案内なんて、邪魔以外の何物でもない。
requires an account
zero stars because they require an account. you’re just (expensive) headphones stay in your lane
Does the job, but needs streamlining
I wish they would give the user the option to edit the interface. This app would be sooo much better if you could excise everything below the noise cancellation & pass-through buttons. Recently Played, Curated by Bowers, Browse Services, & Discover More are a waste of space.
What a joke
I don’t know why Bowers & Wilkins would hire incompetent people to make and run this app, yet here we are. Stuck in an endless cycle of resending verification emails yet I press on the “verify” button and it never works. It doesn’t make sense why I’d need an account to change the sound settings anyway. This app and their subpar sounding px7 s3 headphones that are worse than my 10 year old Bose headphones have forever turned me off from the brand.
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Easy
Easy to use app for a great set of headphones
宗教
真几把难用 无线耳机半年出了十来回毛病 做产品呢还是拿用户当m？
无法连接飞艇4
无法连接飞艇4代
Pointless
You need this app and an account to see battery percentage. . .
The EQ is not accessible to voiceover users
I am a visually impaired person who purchased the PI8 earbuds. I downloaded the Bowers and Wilkins app and with voiceover you cannot use the EQ settings. You can set it for the true sound, but that’s all you can do. If you turn VoiceOver off you can move the sliders a bit, but you can’t tell what you’re doing in the app so I am writing that giving the app a two rating until this changes. I have inquired several times as to whether they could change it or Not, and have not received a response back nor has the update reflected a change. in closing I’d like to say two other things I’m sure many visually impaired people would like to use Bowers and Wilkins headphones, but we can’t get the full appreciation of the headphones without the EQ. The second thing I’d like to say Bowers and Wilkins is in a lot of theaters and in a lot of places and I’m sure they’ve taken images Sound images of those places and why we don’t have a hellacious number of presets. I don’t have a guest.
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A pain to connect
For such an expensive product the setup with the app is clunky and very frustrating.
What a mess ...
Great headphones. But the app ... truly dreadful. Verification doesn't work, the UI is all over the place, there are mysterious delays, buttons need to be pressed twice, information is not intuitively laid out, it's an ergonomics fail.
It just looks like you've lost interest in it. This is simply astonishing considering how good the headphones are, and more importantly, how much the whole package costs.
You need to address this urgently. It's a reputational issue.
It just looks like you've lost interest in it. This is simply astonishing considering how good the headphones are, and more importantly, how much the whole package costs.
You need to address this urgently. It's a reputational issue.
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