Marshall appears to be a legitimate app. The AppsHunter Legitimacy Score for Marshall is 83 out of 100 points across 7 verification signals from App Store and developer data.

Marshall User Reviews

Name: Marshall
Rating: 3 (8 reviews)

Marshall

Marshall Group AB (publ)

🌟 Lifestyle

🎵 Music

Customer Experience

Positive experience15.6% of reviews

Neutral6.3% of reviews

Negative experience78.1% of reviews

~ Based on 32 written reviews from the US App Store.

Is Marshall Safe?

Not enough ratings yet to assess Marshall.

Is Marshall Legit?

Marshall appears to be a legitimate app. AppsHunter Legitimacy Score for Marshall is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

worst app

i can’t able to connect even after trying so many times
deleted

vjpal.1

18 days ago

Not working at all after update. “Searching for” my Heston, again!

I love the Heston but thought the app was bad - it’s useless now as I have to start from scratch deleting and reinstalling, calibrating and sorting all the presets and saved radio stations again (which I hope are easier to find since the update and not hidden away). So disappointing - I wanted a radio station I had saved to listen to the news and missed it as Heston not recognised. I Hate Apps! Wish there were more controls on the unit so I never had to use a damn app. Never work when you want them. Always wanting updates.

Update to earlier … iPads can both now recognise my Heston, but can’t connect to WiFi - says no WiFi found. I’m using the WiFi to do this! My TV is streaming fine! Suggestion is to move the soundbar closer to router (or router closer to soundbar). My superfast WiFi is connected through the outside wall into my kitchen. Don’t really want a 65” TV in there to be near the router when the TV works fine where it is. Was OK yesterday. Falling out of love with Heston now. Factory re-sets and losing saved radio stations and presets is a pain in the a***. This time I won’t bother to set them up and just use my Naim muso instead.

Jgcjyvkughfxhg&*&&

18 days ago

Response from developer

Hi there, sorry to hear that. If your Heston is still stuck on "Searching for" after the update, please contact us through the chat icon on marshall.com so we can help troubleshoot this with you.

Good

This is the official app. It's very easy to use and simple.

Jason Morris777

a month ago

更新增加中文语言

强烈要求赶紧增加中文语言，用着太费劲了，全是英文，赶紧让团队适配更多语言。

平常心xggds

a month ago

Response from developer

Hi there, thanks for your feedback. We appreciate your suggestion for Chinese language support and have shared your request with the team for consideration.

无中文很难用蓝牙连接也一样

强烈要求中文版

sooyaaa.02

2 months ago

Response from developer

Hi there, thanks for your feedback. We understand the importance of language support and have shared your suggestion for Chinese with the team.

VF

L’application ne se met pas en français malgré plusieurs langues disponibles revient d’origine en anglais.

Sheit4n 44

2 months ago

Response from developer

Hi there, thanks for your feedback. French language support isn't available just yet, but it's planned for a future update. We appreciate your patience.

一直连不上 wifi

重置后可以连上蓝牙了，不过并不能使用空间声学校准，EQ 也不行
wifi 死活连不上

丁空空

2 months ago

Response from developer

Hi there, sorry to hear that. Please double check your Wi-Fi network is 2.4GHz and that your phone has a stable connection during setup, then restart both the speaker and router before trying again. If Wi-Fi still won’t connect and EQ or calibration remain unavailable, please contact us through the chat icon on marshall.com so we can help.

Not working at all after update. “Searching for” my Heston, again!

Jgcjyvkughfxhg&*&&

2 months ago

Heston 120

App works great, easy to set up my awesome Heston 120. I just don’t understand why it’s a separate app from my other Marshall products, now I have two Marshall apps. I wish it had equalizer presets like my other Marshall app, that way I can easily toggle from “the Marshall sound” and custom presets.

J.T. 47

2 months ago

Not working for IPhone 17 pro

I have Woburn 3 or Woburn III , my iPhone 11 Pro was working fine with this app but when i changed my phone it didn’t work , its connected with bluetooth but it in the the app it’s just showing connecting and never connects .
Please fix for newer IPhones , both app of Marshall’s

Anonymous.412

2 months ago

Response from developer

Hi there, thanks for your feedback. The Woburn III uses the Marshall Bluetooth app (silver logo). If you're using the Marshall app with the gold logo, please download the Marshall Bluetooth app instead and try connecting again. If you still have trouble, please contact us through the chat icon on marshall.com.

Einrichtung Heston 60

Die Einrichtung der Heston 60 hat gut geklappt.
Eventuell die App auf deutsch als weitere Option anzubieten, wäre hilfreich :)

miggsen

3 months ago

Sub ne marche pas

Même avec un câble rca, et avec toutes les mesures de vérification, le hub branché à la heston 60 ne marche pas.retour pour remboursement.

djangosurf33

3 months ago

Response from developer

Hi there, sorry to hear that. Since you've already gone through the troubleshooting steps, please contact us through the chat icon on marshall.com so we can take a closer look.

没有中文

不管是蓝牙连接抑或是Wi-Fi 最后都提示出现错误，请重试

天才73737

3 months ago

Response from developer

Hi there, thanks for the feedback. We’ve shared your comments regarding Chinese language support. If you're consistently receiving connection errors, please contact us through the chat icon on marshall.com so we can help.

Heston 60

Bedienungsanleitung App ist absolut unübersichtlich. Warum nur in Englisch? Die hochfrequenten Werbelinks von Marshal sind doch auch in Deutsch!

morrissetter

4 months ago

Response from developer

Hi there, thanks for your feedback. We understand how important language support is and have shared your comments with our team.

关于马歇尔的app

太难用了，写着有中文，根本没有。反应很多次了，根本没有改善，而且里面连接回音壁的选项，无线，蓝牙，连上后还老掉线，下次再用，半天连不上无线，评分才2.8，体验太差了！

笨笨小香猪

4 months ago

Response from developer

Hi there, thanks for the detailed feedback. We’ve shared the request for additional language support with our team. If you’re continuing to experience Wi-Fi or Bluetooth connection issues with your soundbar, please contact us via the marshall.com “Contact Us” page so we can help troubleshoot further.

Stuck in a loop trying to connect heston 120

Idk if this is Heston 120 or the app, this has definitely wasted my hours just tying to get the things talk with one another.

Gans18:8:8

5 months ago

Response from developer

Hi there. Thanks for your feedback; that sounds like a frustrating experience. Please reach out to us via the marshall.com “Contact Us” page so we can help get everything connected properly.

language

Can you set Chinese voice

FanQin168

5 months ago

Response from developer

Hi there. Thanks for the suggestion! We’ve shared this with our team for consideration in future updates.

연결만 되고 어떠한 제어도 되지 않네

볼륨 게이지는 있지만 표시되거나 조절되지 않고. 다른것도 다 안된다. 유저 메뉴얼 링크 제공하고 펌웨어 정보제공이 전부인가요? stanmore 3사용자입니다

나르는야생마

5 months ago

Response from developer

Hi there. Thanks for your message. It sounds like you may be using the wrong app, Stanmore III is supported in the Marshall Bluetooth app, not the Marshall app. Please try connecting through the correct app, and if the issue continues, reach out via the Marshall.com “Contact Us” page.

Bitte die App schnellstmöglich überarbeiten

Das System ist so teuer. Es muss doch möglich sein die App mal zu überarbeiten. Zudem schaut auch mal die WLAN Module von guter Qualität zu verbauen. Mein WLAN und Bluetooth Modul ist defekt. Bei der Hesten Sup 200 funktioniert es ja auch. Jetzt kann ich die Soundbar schon einschicken nach 4 Wochen in gebrauch.

pohla1

5 months ago

Response from developer

Hi, we’re sorry you’re experiencing these issues with your soundbar. Please try restarting the app and your devices, ensuring your firmware is up to date, and connecting the soundbar directly to your network before pairing. If the problem continues, please contact us through the ‘Contact Us’ page on marshall.com so our team can assist you further and help resolve the issue.

Heston 120

Hello dear support team! You need to revise your app. It's very buggy. The app often fails to recognize the device, and controlling it via the app is very difficult! One more thing: it would be great if the app were also available in multiple languages (e.g., German or Italian).

Huhu101

7 months ago

Response from developer

Hi, thank you for your feedback. We are sorry to hear about the connectivity and control issues you are experiencing. We will share your comments with the team for further review and improvements. We also appreciate your suggestion about adding more language options and will take it into consideration.