Marshall User Reviews

Marshall
Marshall
Marshall Group AB (publ)

Top reviews

无中文 很难用 蓝牙连接也一样

强烈要求中文版

Response from developer

Hi there, thanks for your feedback. We understand the importance of language support and have shared your suggestion for Chinese with the team.

VF

L’application ne se met pas en français malgré plusieurs langues disponibles revient d’origine en anglais.

Response from developer

Hi there, thanks for your feedback. French language support isn't available just yet, but it's planned for a future update. We appreciate your patience.

一直连不上 wifi

重置后可以连上蓝牙了,不过并不能使用空间声学校准,EQ 也不行
wifi 死活连不上

Response from developer

Hi there, sorry to hear that. Please double check your Wi-Fi network is 2.4GHz and that your phone has a stable connection during setup, then restart both the speaker and router before trying again. If Wi-Fi still won’t connect and EQ or calibration remain unavailable, please contact us through the chat icon on marshall.com so we can help.

Heston 120

App works great, easy to set up my awesome Heston 120. I just don’t understand why it’s a separate app from my other Marshall products, now I have two Marshall apps. I wish it had equalizer presets like my other Marshall app, that way I can easily toggle from “the Marshall sound” and custom presets.
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Not working for IPhone 17 pro

I have Woburn 3 or Woburn III , my iPhone 11 Pro was working fine with this app but when i changed my phone it didn’t work , its connected with bluetooth but it in the the app it’s just showing connecting and never connects .
Please fix for newer IPhones , both app of Marshall’s

Response from developer

Hi there, thanks for your feedback. The Woburn III uses the Marshall Bluetooth app (silver logo). If you're using the Marshall app with the gold logo, please download the Marshall Bluetooth app instead and try connecting again. If you still have trouble, please contact us through the chat icon on marshall.com.

Einrichtung Heston 60

Die Einrichtung der Heston 60 hat gut geklappt.
Eventuell die App auf deutsch als weitere Option anzubieten, wäre hilfreich :)

Sub ne marche pas

Même avec un câble rca, et avec toutes les mesures de vérification, le hub branché à la heston 60 ne marche pas.retour pour remboursement.

Response from developer

Hi there, sorry to hear that. Since you've already gone through the troubleshooting steps, please contact us through the chat icon on marshall.com so we can take a closer look.

没有中文

不管是蓝牙连接抑或是Wi-Fi 最后都提示出现错误,请重试

Response from developer

Hi there, thanks for the feedback. We’ve shared your comments regarding Chinese language support. If you're consistently receiving connection errors, please contact us through the chat icon on marshall.com so we can help.

Heston 60

Bedienungsanleitung App ist absolut unübersichtlich. Warum nur in Englisch? Die hochfrequenten Werbelinks von Marshal sind doch auch in Deutsch!

Response from developer

Hi there, thanks for your feedback. We understand how important language support is and have shared your comments with our team.

关于马歇尔的app

太难用了,写着有中文,根本没有。反应很多次了,根本没有改善,而且里面连接回音壁的选项,无线,蓝牙,连上后还老掉线,下次再用,半天连不上无线,评分才2.8,体验太差了!

Response from developer

Hi there, thanks for the detailed feedback. We’ve shared the request for additional language support with our team. If you’re continuing to experience Wi-Fi or Bluetooth connection issues with your soundbar, please contact us via the marshall.com “Contact Us” page so we can help troubleshoot further.

Stuck in a loop trying to connect heston 120

Idk if this is Heston 120 or the app, this has definitely wasted my hours just tying to get the things talk with one another.

Response from developer

Hi there. Thanks for your feedback; that sounds like a frustrating experience. Please reach out to us via the marshall.com “Contact Us” page so we can help get everything connected properly.

language

Can you set Chinese voice

Response from developer

Hi there. Thanks for the suggestion! We’ve shared this with our team for consideration in future updates.

연결만 되고 어떠한 제어도 되지 않네

볼륨 게이지는 있지만 표시되거나 조절되지 않고. 다른것도 다 안된다. 유저 메뉴얼 링크 제공하고 펌웨어 정보제공이 전부인가요? stanmore 3사용자입니다

Response from developer

Hi there. Thanks for your message. It sounds like you may be using the wrong app, Stanmore III is supported in the Marshall Bluetooth app, not the Marshall app. Please try connecting through the correct app, and if the issue continues, reach out via the Marshall.com “Contact Us” page.

Bitte die App schnellstmöglich überarbeiten

Das System ist so teuer. Es muss doch möglich sein die App mal zu überarbeiten. Zudem schaut auch mal die WLAN Module von guter Qualität zu verbauen. Mein WLAN und Bluetooth Modul ist defekt. Bei der Hesten Sup 200 funktioniert es ja auch. Jetzt kann ich die Soundbar schon einschicken nach 4 Wochen in gebrauch.
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Response from developer

Hi, we’re sorry you’re experiencing these issues with your soundbar. Please try restarting the app and your devices, ensuring your firmware is up to date, and connecting the soundbar directly to your network before pairing. If the problem continues, please contact us through the ‘Contact Us’ page on marshall.com so our team can assist you further and help resolve the issue.

Heston 120

Hello dear support team! You need to revise your app. It's very buggy. The app often fails to recognize the device, and controlling it via the app is very difficult! One more thing: it would be great if the app were also available in multiple languages ​​(e.g., German or Italian).

Response from developer

Hi, thank you for your feedback. We are sorry to hear about the connectivity and control issues you are experiencing. We will share your comments with the team for further review and improvements. We also appreciate your suggestion about adding more language options and will take it into consideration.

연결차체가 안됨

그냥 연결이 에러나서 안됨

Response from developer

Hi, sorry for the trouble. If your device won’t connect to the app, please reach out through the 'Contact Us' page on marshall.com so our team can help get it working.

迎面而来黑坦克震撼!我的娃都被吓哭了!

迎面而来黑坦克震撼!我的娃都被吓哭了!

Response from developer

Hi, thanks for your feedback. We're sorry to hear that. We’ll keep it in mind as we continue to improve the app.

De mieux en mieux!

Barre de son et caisson de basses 👍
Questions : Est-il prévu des enceintes arrières dans les mois qui viennent?
Version en Français (merci)

Inutilisable

Impossible d’ajouter la barre de son , l’appli se ferme d’elle même et pas de version française . Quand ces problèmes seront réglés ?

Response from developer

Hi there. We're sorry to hear this. Please make sure the app is up to date. If the issue continues, our support team can assist through the 'Contact Us' page on marshall.com. At the moment, the Marshall app is only available in English. We are planning to add more languages in a future update.

Calibrage du sub

L’appli se fige Toujours en voulant calibrer un sub non Marshall. Au secours

Response from developer

Hi there. We're sorry to hear this. Please make sure the app is up to date. If the issue continues, our support team can assist through the 'Contact Us' page on marshall.com.