Awful website
I tried to download this app and went back 78 years for the birthdate then it lost it. Wouldn’t accept my password or username. Tried 4 times. Why doesn’t management fix this problem????
Can’t confirm account
Once I filled out the information, the app required a confirmation code. I went to my email to get the code. When I went back to the app, it returned to the login page. From there, there was no way to confirm the account. There is no way to bring the confirmation page back, I cannot log in until confirmed, and I can’t start over with creating a new account. This is a poorly written app.
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Birthday
I tried, do you realize how long it takes for a senior to put in their birthday month by month. Nearly impossible
Unfriendly.
After filling out all of the information needed and the password, you are required to get a confirmation code by email. When you open the email app to get the code and go back to enter the authorization code, all the information is gone. That means you have to fill it out again, get another authorization code, and start the vicious cycle.
Poor developed app.
Poor developed app.
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App issues
Apparently, there’s a different sign in between the Internet and the app, which is fine. The issue is when you go to the app and you put your email in to create a new account. It asked you for your date of birth and your last name which is fine but that says it’s gonna send a code to your email address.. when you go to your email address and get the code and go back to the app to enter the code. The place to put the code has gone. Start all over again and it wants to send you another code. Then when you try and use the user ID. And password yeah message a user is not confirmed and us are already exist. I feel like the movie Groundhog Day because you’re in an infinite loop that you can’t get out. I guess people must just give up and use the online but I don’t give up. I’ll have what they fix it.
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