مشاتل User Reviews

مشاتل - Mashatel
مشاتل - Mashatel
MASHATEL KUWAIT COMPANY FOR GARDEN COORDINATION AND MAINTENANCE SPC

What users say

Top reviews

Limited Payment Options

Payment by Visa doesn’t go through. I had to use K-net. Also can’t sort search bar results by price or newest products or any other criteria.

مشاتل

أسعار التوصيل مبالغ فيها ما تسوى

Delivery fee

Delivery fee r not acceptable and it’s robbery in my opinion but I had to do coz I need and I won’t deal with this shop again hopefully

صفر

البرنامج فيه تعليق دائم لا يعمل
لا ويوجد مصداقية بالتعامل

عملي

حبيت الابليكشن كنت ببدي ازرع نباتات بالبيت وحصلت كل اللي احتاجه بسهوله.

Beware! No return policy.

Beware they don’t have a return policy!
If you bought something by mistake or not as expected they do not return the item.

انتبه! ليس لديهم سياسة الاسترجاع.
في حال شراء سلعة عن طريق الخطأ او لم تكن حسب المتوقع لا يتم استرجاعها.

SLOW

Very very slow response

Bad service

Do not use this app, order has been pending for days. They will not answer your phone calls nor your messages. They’ll take your money and leave u stranded.

ابلكيشن تعبان

يخترب اكثر من ما يشتغل مع انه حلو ومرتب والفكرة حلوة

Worst customer service.

Its been over a week waiting for my missing items to be delivered. I have been contacting customer service almost everyday and nothing has been delivered

Bad Experience

It’s not my first time using this application. I was very satisfied until my last experience. I received a dying plant and it’s been over a month. Everytime I contact customer service they inform me that they will take the necessary action and then completely ignore my request. Customer service falsely promised me with returning the plant over 3 times. You seriously need to address this poor service, and ask the nurseries not to fool your clients with the worst plant quality!
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أسوأ تعامل!

نظام الدفع جدا سئ يتم خصم المبلغ و الطلب يكون في حالة تعليق لمدة ٢٤ ساعة أي بعد انتهاء الوقت المفترض للتوصيل! وبعد ما تم إلغاء الطلب بعد ١٢ ساعة أتفاجأ باتصال يؤكد موعد التوصيل.

أسوأ نظام على الإطلاق.

Zero customer service

There is no number to call. My order is pending for few days now. How can I track it? No number to call no email .. nothing

موقع فاشل

موقع فاشل جداً جداً و عماله فاشله جداً .. طالبين من اسبوع ودافعين وماوصل الطلب ولا ردوا الفلوس و لو مو متواصلين معاهم جان محد درى عن الموضوع وكلمناهم لمدة ٣ ايام ولا حياة لمن تنادي و لو بعطي تقييم للموقع حتى نجمه وحده وايد عليكم .. باختصار من افشل المواقع الي ممكن تتعاملون معاهم

Useful with COVID

Makes gardening easy

Amazing!!

An amazing app, simply filfilling a need!

I was reluctant to use it thinking it may be messy, surprisingly it is now one of my favorite apps

Love the app, needs better info on plants

Have ordered many times from the app and generally really good service. Deliveries have been fine but you do really have to check and double check you get everything.
The info on the plants needs a lot of work tho. Often it says plants are native to Kuwait when in fact that’s far from the truth. Indoor plants are in the outdoor plant section etc. Due to the climate here, there should be clear information about which plants genuinely can survive here.
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So wonderful but

I don’t believe it delivers to American sadly. I’ve been searching for an app to buy indoor plants, but I guess this one only has one flaw for me. : )

Love!

The interface is great, easy to use and navigate. Good amount of plants and plant related things. Delivery is quick and my experiences with the app so far have all been great. I wish more nurseries would join.

بدون نجمه

طبيق ماعندهم مصداقيه بالتوصيل نطلب منهم يقولون في نفس اليوم الان صار لي اسبوع ولم يوصل طلبي