Horrible!!
Cannot create an account. It will not send an email to verify to create the account. I have tried contacting store and they are aware and no help. No way to contact any support or get help with app. Completely disappointed that I signed up for a membership and cannot book or manage my appointment or membership using this app. Never have I had such a horrible experience with no one willing to help. They just say “we know sorry there is nothing we can do.”
Show more
Payment History
Why can’t I see how many paid sessions I have banked. Would also like to have ability to gift a person online instead of having to contact my home franchise
Can schedule but can’t cancel the appointment!!
This app is not functional at all so you can make appointments but can cancel or reschedule! Please note, the point of an app is to make life easier!!
Meh
Good to book appointments… nothing else. Won’t even show you past appointments. The staff was the one who told me the app sucks but I still use it exclusively to book an appointment
Used to be ideal
Today, I’ve updated my app and now I cannot book an appointment. This app has been very successful at booking appointments for years. Now, it’s requiring RELIEF massage versus RELAXATION massage, and it’s stuck on Relief, despite no check mark. My sites have no availability for Relief massage. Why would the app creators invent a massage category without coordinating with the facilities, and help them create appropriate scheduling slots for new categories. Also, why specify this designation which limits appointment fulfillment? Most of all, why default to relief and make it impossible to switch? One ponders whether the sites have slots for Relaxation, either?
Show more
