Available Credits
The app could be improved. Please add a feature where you can see your available credits in the app. As a member, this would be a huge benefit and encourage me to schedule more appointments. Thanks.
Doesn’t work on iPad
I’m guessing there’s like one line of code that allows an app to reorient itself to Landscape from Portrait mode when the device is turned. It might be the most basic part of any app’s functionality. Yet Massage Envy cannot be bothered. Which says they don’t intend anyone to actually use their app. I won’t. I have a keyboard on my iPad and so any app that sticks in Portrait mode is nonfunctional. UPDATE: I just went to App Support and it opens ME’s webpage to book an appointment. So I clicked on Contact US at the bottom and it opens a blank/empty web page. I think this tells you everything about Massage Envy.
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Never Same Day Appointments
They never have same day available. EVER. It’s like they don’t want to do last minute reservations. Doesn’t matter the club. They need mystery shoppers to call and try to book appointments.
Excellent
Excellent brief review:
Amazing massage experience! Professional therapist, perfect pressure, and a super relaxing atmosphere. Left feeling completely refreshed and tension-free. Highly recommend—will definitely be back!
Amazing massage experience! Professional therapist, perfect pressure, and a super relaxing atmosphere. Left feeling completely refreshed and tension-free. Highly recommend—will definitely be back!
Notifications
The application lacks the most common setting - notifications.
Recently, the app aggressively started promoting their services by letting users know that "there are appointments available this week". And the user cannot disable those notifications... The only option is to completely disable notifications on the iOS level.
Moreover, the most commonly used feature, to actually see how many appointments the user currently has, is missing from the app and the only way to find out this info is to call the location, which defeats the purpose of the app.
Sigh.
Recently, the app aggressively started promoting their services by letting users know that "there are appointments available this week". And the user cannot disable those notifications... The only option is to completely disable notifications on the iOS level.
Moreover, the most commonly used feature, to actually see how many appointments the user currently has, is missing from the app and the only way to find out this info is to call the location, which defeats the purpose of the app.
Sigh.
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