Cancel
It gets a one star for not having the option to cancel on the app. You have to call to be put on hold. When they get back to you they try to sell you on everything but cancel your appointment.
117jessthemessgreen17
Update the app with more features
Would be great to be able to see how many credits you have on account in the app and also the ability to reschedule or cancel appointments in the app.
SSMDSMD89
Available Credits
The app could be improved. Please add a feature where you can see your available credits in the app. As a member, this would be a huge benefit and encourage me to schedule more appointments. Thanks.
JJen//
Doesn’t work on iPad
I’m guessing there’s like one line of code that allows an app to reorient itself to Landscape from Portrait mode when the device is turned. It might be the most basic part of any app’s functionality. Yet Massage Envy cannot be bothered. Which says they don’t intend anyone to actually use their app. I won’t. I have a keyboard on my iPad and so any app that sticks in Portrait mode is nonfunctional. UPDATE: I just went to App Support and it opens ME’s webpage to book an appointment. So I clicked on Contact US at the bottom and it opens a blank/empty web page. I think this tells you everything about Massage Envy.
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TTasdflkafsvd;kl
Never Same Day Appointments
They never have same day available. EVER. It’s like they don’t want to do last minute reservations. Doesn’t matter the club. They need mystery shoppers to call and try to book appointments.
TFTell your friends
