No option to cancel scheduled appointment?
I cannot believe they have removed the option to cancel a scheduled appointment when you can never get anyone on the phone, and maybe you get a response via text and maybe you don’t. What a horrible app expert for members!
No longer do much on the app
I can no longer see how many credits I have and I cannot cancel appointments. Main reason I chose this franchise was ease of making and managing appointments. I don’t have time during day to call places, so this membership might not be for me anymore
Horrible!!
Cannot create an account. It will not send an email to verify to create the account. I have tried contacting store and they are aware and no help. No way to contact any support or get help with app. Completely disappointed that I signed up for a membership and cannot book or manage my appointment or membership using this app. Never have I had such a horrible experience with no one willing to help. They just say “we know sorry there is nothing we can do.”
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Payment History
Why can’t I see how many paid sessions I have banked. Would also like to have ability to gift a person online instead of having to contact my home franchise
Can schedule but can’t cancel the appointment!!
This app is not functional at all so you can make appointments but can cancel or reschedule! Please note, the point of an app is to make life easier!!
