Best solution for access control
I’ve been using the system now for eight years and I would have to say it is a must have. The hardware is robust, and the smartphone app is invaluable for granting and removing access on the fly. The various options for hardware also make adding to a current system with ease and flexibility. If you were looking for an enterprise software that manages doors, spaces and storage this is a go to product.
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Update
When will 2.40.0.1 drop for Apple users? I am unable to change primary passcodes according to your help desk.
Watch app is fixed
Looks like the watch app is now working again
Watch app doesn’t work
Watch app will not open on watch. Just flashes but nothing opens
Response from developer
Sorry to hear that. Please contact us at vaulthome@mlock.com and we will help get it working.
Love it
I like this lock box because the code changes I’d like it to change more frequently than every four hours, but it works for me.
Locks you out
I keep getting logged out.
Junk
Full junk. Hrs trying to open.
Great App and User Friendly
I am impressed with the functionality of the app and it is definitely serving its purpose along with the lock box.
Can't maintain without it
Despite some locks giving out and the locking history is not reliable, I still couldn't maintain this many padlocks without Bluetooth
Last version is crashing
The version related with new temporary code feature is crashing in my iPhone 11 (iOS 13) and this is affecting to my company. How can I rollback to the previous one? Please help or fix it. Thanks.
Response from developer
Please update. The newest version corrects an issue we encountered. Thank you for your feedback!
Ability to change location needed
Fine app but it would be better if it have the ability to change locations or organizations.
Great
This is an awesome lock and invention and easy to use but one thing would be nice is a smartwatch/Apple Watch app for it
The most inconvenient app
This app is the worst. It crashes literally Every Time. It takes an extra 15 min to do anything because of this app.
Makes work simple
10 out 10 would definetly invest in locks like these
Terrible Product
We swapped out our original device as it continually needed to be reset. The new one was put in and it’s even worse!! The range is roughly 5 feet on a good day. No one from customer service answers any of our questions. DO NOT PURCHASE!!!!
Unable to use app
I purchased this lock for the functionality of using the app. I can not even log on as does not allow me too.
Waste of time and money spent on a lock that does not work
Waste of time and money spent on a lock that does not work
Easy set-up
We are using these locks at work. We just purchased a new 4400 and the set-up was so easy. You just enter the Activation code and the Device ID into the app and boom it’s set-up. I just then edited the lock and changed the name. So simple!
Invaluable
This app has been rock solid. No complaints. Because of its reliability, we are able to confidently expand our use of the Bluetooth locks for multiple user access to secure and track specific locations and equipment.
Like the app. But missing things.
Would like it to go faster. And have a watch app as well.
Not easy
The first master lock app was much easier, telephone numbers were way easier. The Vault app is much more difficult to use, starting with the set up. Emails are more difficult and having to enter them in was time consuming. The lock itself is great and once the app is set up it works great. It is getting to that point that is a pain.
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