Fantastic Customer Service
We just purchased our second igloohome Keybox 3 and couldn’t be happier with it. Our previous one was accidentally damaged by a renter, so purchasing another was an easy decision.
We needed some help removing the old keybox from the app, and after spending just a few minutes with May from customer support, we were all set. She was friendly, helpful, and made the process quick and easy.
The Keybox 3 is simple to use, the app is intuitive, and we’ve had no issues with either of the units we’ve owned. It’s been a great solution for managing access to our rental property.
Thanks for a great product and excellent customer support!
We needed some help removing the old keybox from the app, and after spending just a few minutes with May from customer support, we were all set. She was friendly, helpful, and made the process quick and easy.
The Keybox 3 is simple to use, the app is intuitive, and we’ve had no issues with either of the units we’ve owned. It’s been a great solution for managing access to our rental property.
Thanks for a great product and excellent customer support!
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Temporary Access Remote
As an out of state landlord, this lock enabling me to give someone temporary access is making my life so much easier!
Great job Igloohome team
Great service
Almost great!
There’s not a repeating duration option where you can select multiple days on the same access, using the same code. For example, a dog walker arriving 4x/week at the same time each day during week 1, then being able to reset for 2x/week the following week.
The current repeating duration only allows for setting a duration on one specific day, repeating on that day every week (ie every Wednesday from 2-2:25pm). It does not allow the owner to set up the same code if setting access for the user for multiple days of use during a specified time frame.
I suppose this is for security purposes, but can be frustrating to have to set up several access PIN codes and days when it should be as easy as clicking multiple days with the same time, on the same access pin.
The current repeating duration only allows for setting a duration on one specific day, repeating on that day every week (ie every Wednesday from 2-2:25pm). It does not allow the owner to set up the same code if setting access for the user for multiple days of use during a specified time frame.
I suppose this is for security purposes, but can be frustrating to have to set up several access PIN codes and days when it should be as easy as clicking multiple days with the same time, on the same access pin.
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Great support, great product
It just works. Had a little hiccup after not using the device for more than a year. Angele helped me get things working again in just a couple of minutes - on a Saturday night. Thanks!
