igloohome User Reviews

Customer Experience

Positive experience36.4% of reviews
Neutral14.0% of reviews
Negative experience49.6% of reviews

~ Based on 258 written reviews from the US App Store.

What users say

Is igloohome Safe?

igloohome appears safe based on user ratings. AppsHunter Safety Score for igloohome is 93/100.

This assessment is based on 357 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.6% of ratings point to a safe experience
2.0% of ratings suggest some concerns
6.4% of ratings point to a risky experience

~ Based on 357 App Store ratings for igloohome.

Is igloohome Legit?

igloohome appears to be a legitimate app. AppsHunter Legitimacy Score for igloohome is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Temporary Access Remote

As an out of state landlord, this lock enabling me to give someone temporary access is making my life so much easier!

Great job Igloohome team

Great service

Almost great!

There’s not a repeating duration option where you can select multiple days on the same access, using the same code. For example, a dog walker arriving 4x/week at the same time each day during week 1, then being able to reset for 2x/week the following week.
The current repeating duration only allows for setting a duration on one specific day, repeating on that day every week (ie every Wednesday from 2-2:25pm). It does not allow the owner to set up the same code if setting access for the user for multiple days of use during a specified time frame.

I suppose this is for security purposes, but can be frustrating to have to set up several access PIN codes and days when it should be as easy as clicking multiple days with the same time, on the same access pin.
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Great support, great product

It just works. Had a little hiccup after not using the device for more than a year. Angele helped me get things working again in just a couple of minutes - on a Saturday night. Thanks!

It’s just amazing

It’s just prefect

The least intuitive app I’ve used in years

I cannot stress enough how poorly this app is designed.
This app could be used as an example of what not to do when making an app.

So many features missing and it wants full access to all your mobile data which is completely unnecessary for this app. 10/10 would not recommend

Range

Only works close to the house. It’ll be better if it can be used from far away to be able to open it to family members.

Bon produit, mais manque d'intégrations et durabilité à revoir

J'apprécie beaucoup le produit Igloohome, qui est fiable et pratique pour les arrivées autonomes. En revanche, il reste pour moi un gros point à améliorer : les intégrations avec les plateformes de réservation.

Aujourd'hui, seuls quelques channels sont compatibles. Comme la majorité des miens ne le sont pas, je dois créer chaque code d'accès manuellement pour chaque réservation. Lorsque l'on gère plusieurs logements, cela représente un temps considérable et fait perdre une grande partie de l'intérêt de l'automatisation.

Autre point décevant : après seulement 3 ans d'utilisation, l'écran de ma serrure est complètement craquelé. Heureusement, elle fonctionne encore, mais je m'interroge sur sa durée de vie. Pour un produit destiné à rester en extérieur, je m'attendais à une meilleure résistance dans le temps.

Si les intégrations étaient plus nombreuses et la durabilité de l'écran améliorée, ce serait un excellent produit. Aujourd'hui, je lui mettrais 3 étoiles sur 5.
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igloohome 🙏

Il ne manque plus que la synchronisation automatique avec les réservations effectuées par le BOOKING et igloohome serait THE GOAT 💪

Très bien

Cependant les demi-heures en programmation seraient un petit plus

Cannot set codes remotely using WiFi

I bought the bridge hoping that would give me remote access to the lock 24/7. It doesn’t.

Also I hate that the algo pin that I have to manually program is a NINE digit code and I cannot change it to four. Why??????

pitting a password

have to call customer service

Lock is great app is terrible

The app RARELY opens the lock. You need to be connected to the internet to use the app to unlock the lock, even though they talk to each other only via Bluetooth. We just never use the app anymore, it’s better to manually do it

Terrible

Getting codes to the device never works.

Derek

Igloohome locks of my home and my office are slow in response and frequently require login again, inefficient system

Missing entries

A lot of missing entries in the log.

Customer service

I had an issue changing my PIN code and making changes on my app. The representative (Dave) walked me through every step slowly and took time to tell me how to access things. It took about 30 minutes but he was patient and I got my app and lock back working!!! I’m so thankful!!

App good

它的APP容易使用,蓝牙功能很丝滑

Igloohome

Not good have works even within range

Súper útil

Tengo un Airbnb y ha sido súper útil poder generar códigos a distancia. Me ha permitido tener control total de mi propiedad y eso se agradece infinitamente