App has gone downhill
The app no longer shows trailers to the classes. So, you can’t get an idea if you want to watch them or not.
Masterclass is great infotainment. But, the app isn’t great and the website keeps trying to direct you to the app instead of letting you navigate the courses. I’ll be canceling my subscription if they don’t fix the app soon.
Masterclass is great infotainment. But, the app isn’t great and the website keeps trying to direct you to the app instead of letting you navigate the courses. I’ll be canceling my subscription if they don’t fix the app soon.
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You can’t cancel.
To cancel it says got to the website and support. You can’t do it on app. When you go to the website it loops to a page asking. To edit profiles and no way to cancel. What a scam.
Too many barriers to cancel
To cancel or turn off automatic renewals, you must do it on a desktop. This has ended up costing me so much money for this app that I never use. I used it for a couple of things when it started, but couldn’t figure out how to cancel it. Some of this is my fault for forgetting when I was around my desktop. Why can’t they make it easy to cancel on the app? Customer support has been no help. I caught the renewal a little bit outside of the window available for a refund and now I have ended up paying for a year for an app I don’t use.
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Content aside the app is terrible
Glitchy app and it quits on its own… sometimes doesn’t even open. Also it doesn’t let you delete things from your progress list
Not available
I paid for the course, and now it's unavailable. And the report a problem button just gives an error. I can't even contact support.
