Awesome game! No support at all. Don’t spend!
We cannot see or use those trophies to get the packs we were supposed to be able to because the World Cup shop and options to spent the trophies for player cards is closed in game. We were supposed to have most of today to do that according to the endgame timers I saw before they were all taken down and the shop closed.
In fact, the album portion of the menu is still up I am running for when we complete the national portions of it but the trophies that get awarded are not usable or accessible.
The other problem is you do not respond or communicate with your players in any way as I have sent a few (2) emails on this already to no response.
Even if you have just abandoned this game, you still need to reply to legitimate questions from all your customers, including those who spend on the game and have questions about why their purchases are no longer usable in game otherwise Apple becomes our only recourse.
Pointless
Response from developer
Fair points, and the crashes especially aren't good enough. A stronger squad losing to a weaker one shouldn't feel random, so that feedback's going to the team, along with your note on pack pricing and daily Coins. None of it's where we want it. If the crashing keeps hitting you, send your device model to hello@matchday.com and we'll dig in.
Can’t login since the update this morning on any device
Crashin
Response from developer
The prompt to tap Squad locking up on you is a bug we're chasing down, and I get why that's a one-star. Sorry it's blocking you cold. Send your device model to hello@matchday.com so we can get you back in.
Can’t play the game
Response from developer
Glad the core's fun, sorry the finger prompt is trapping you on a screen with nothing to tap. That one's on us and the team's on it. That photo you took would actually help a lot, send it to hello@matchday.com with your device model and we'll dig in.