MatrixCare Link User Reviews

Customer Experience

Positive experience30.0% of reviews
Neutral0.0% of reviews
Negative experience70.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is MatrixCare Link Safe?

MatrixCare Link has mixed safety signals based on user ratings. AppsHunter Safety Score for MatrixCare Link is 54/100.

This assessment is based on 31 user ratings, with an App Store average of 2.2/5.

Safety Analysis

22.6% of ratings point to a safe experience
6.5% of ratings suggest some concerns
71.0% of ratings point to a risky experience

~ Based on 31 App Store ratings for MatrixCare Link.

Is MatrixCare Link Legit?

MatrixCare Link appears to be a legitimate app. AppsHunter Legitimacy Score for MatrixCare Link is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Glitchy and delayed

Lags a lot and glitches sometimes. Don’t like how it’s delayed with message notifications or it’ll notify you when you already have the messages open. And if you press “more messages” when wanting to see previous messages in the chat, it’s glitches and takes you to the bottom again. I see the vision for communication but just needs updates to be more efficient and quick.
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Please fix

I will get notifications that messages have been sent to me but when the app opens it marks all messages as read, making so difficult to communicate effectively.

Great tool…mostly.

After the last update, I am unable to tag my coworkers in the chat. This does decrease the efficiency somewhat.

No Reason to exists

A HIPAA approved app?
Yeah it’s short of features doesn’t work well, is confusing has a really poorly designed user interface and is one of them more ugly messaging programs I’ve ever seen.
So with a world full of messaging applications, Apple messaging, android messaging that are two way encrypted very secure, someone decided … we need to have someone design and build a new one that is not very god ? That is a complete waste of most likely taxpayer dollars thank you very little. It doesn’t work well.
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Slow and Painful

Our company used to have Tiger Connect, which was fantastic. So sad we had to switch over to this. It’s like going from the iPhone 16 to the iPhone 4. Please take some lessons from Tiger Connect and apply them to your platform as it’s certainly lacking.

Works Great!

This app is a great way to communicate with several team members at once and securely when it comes to patient information.

It’s getting better

They are slowly making improvements, hopefully that continues

Terrible - Do Better

This app will not send notifications to my phone. You have to open the app to see new notifications. I have push notifications ON!

Garbage app

Never works. Terrible bugs.

Not a fan sir

The app lags terribly and is not user friendly whatsoever