Transaction alerts
I do like Max but I’m very disappointed with my transaction alerts for the past few months it seems and no one at the local branch or over the phone can fix my issues. I want them to text me like they did for years and all of the sudden they stopped working and then after trying different things they work sometimes. Please help and thanks
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Service
Quick and everything you need with a click
Transfer
The transfer update not efficient. I should not have to pay fee to move my money!!!!
Irritated
I’ve been with Max for about 3-4 years now, and the number of updates they make really gives me a headache. Every time they update the app, it's either a hit or a miss I’m constantly have to calculate how much I have because what they show isn’t accurate. I loved the last update they had but I HATE the new one. I usually don’t write reviews but these updates are frustrating me so bad that I felt I needed to write one
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Great app, easy to use
I’ve been with Max for 30+ years. Mobile app is easy to use and updates are always improvements. Recommend them to anyone.
Don’t like the new app
Don’t like new app old one more convenient
Bill Pay
Still cannot use Bill Pay in business accounts. Very disappointing!!
Love MAX!
MAX credit union is the absolute best bank/credit union I have ever dealt with. Even after moving to where MAX does not have a location they are always my go to for any banking needs. Customer service is top notch.
Why do you need access to my contacts
Privacy issue
Mobile deposit sucks
What good is mobile banking when you can’t ever deposit a check? Constant ongoing issue with max app. Fix it.
I still hate this app!
When the card controls were a separate app, I never had an issue. But on this app, I keep having issues with Card Controls! Either I’m trying to lock my card and it won’t work, or I’m trying to unlock my card and it won’t work! It is so freaking frustrating!!!!!
Super Max
The best with no question. Thank you Max.
Bill Pay
I like this option. Easy way to pay without using paper checks.
Subpar app
Due to pending charges, and unlike the previous app for this bank, it is unclear what my balance is which may lead to insufficient charges and fees. There should be a balance next to the charges to show if it’s considered posted while pending or not. This just seems very predatory by the bank to not be transparent and then charge these aggressive fees when it’s not clear via the app.
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managing my money
Love the easy in managing my money
Max CU
Max CU is AWESOME!
Review
Love the mobile deposit by phone. Love the transfer capability. Saves a ton of time!!
Amazing
Quick simple and easy to understand directions.
Why MAX FCU?
I have been a member of MAX since 1979. I joined when I was a young pup in the USAF! With little experience in money management and needing someone to help me become a better…MAX wa there for me. I still remember going to the Gunter AFS Branch and sitting down with Ms. Lucy. She educated me, provided some advice, and was there for me when I needed her! MAX is still my go-to as I travel the country in my Motorhome. MAX is the BEST! Thanks for the years of service and support!
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Not as nice as the previous app
The interface appearance of this app is nicer in a way than the previous app however there have been changes that are undesirable. One of those includes having access to accounts I started up for minors that I should not have on my list. Its a privacy breach to have access to them here just for being on it.
The original app was simpler to navigate as I’ve had to make some adjustments to the new app to prevent transactions from accidentally coming from the wrong places due to the line up. In the older app this did not happen.
Have also had some errors occur depending on system issues that had to be resolved.
These are all matters that never were a problem before.
I miss the simplicity of the older version.
The original app was simpler to navigate as I’ve had to make some adjustments to the new app to prevent transactions from accidentally coming from the wrong places due to the line up. In the older app this did not happen.
Have also had some errors occur depending on system issues that had to be resolved.
These are all matters that never were a problem before.
I miss the simplicity of the older version.
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