Ridiculous
Unable to use card lock/unlock feature.
Forced to Update Now App Doesn’t Work At All
I hate when companies force you to update an app and it just breaks it. I was forced to update this app and now I can’t even get past a loading screen to view my account. So frustrating. I’m uninstalling it.
GARBAGE!!! About to close all accounts with max
App is garbage. Can’t even get into it anymore. Password reset doesn’t work. I’m closing all
My accounts with them tomorrow just because hey can’t get their online banking together. Ridiculous you can’t even access your own money.
My accounts with them tomorrow just because hey can’t get their online banking together. Ridiculous you can’t even access your own money.
When an upgrade is a downgrade
This new app is trash. Works worse than the old one. Thanks for the cost cutting measures that hurt the end user. Do better. User interface is garbage and takes 3 min to see your accounts.
Easy
It’s easy like Sunday morning!
My phone will not update
Everyone does not have the latest devices. This update requires newer phones. The app is useless for me now.
Max new update
For years I have always recommended Max. Not now. I can not download the new update on my phone or on my tablet Guess cause I don’t have a newer model i phone. Not everyone can afford to update their phone. It seems it would be cheaper to just withdraw all my funds and find another bank. This is ridiculous. I have been a customer for years and years. I am truly disappointed with them.
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bugs bugs bugs!
it won’t ever load how much money I really have in my bank account so I have to ask my dad how much money I have. These are some issues. I just really wanna get fixed. I don’t wanna see a triangle with a “!”Whenever I wanna load or transfer money.
App Review
Super easy to access
Sluggish and difficult
My app won’t update for literal weeks at a time. There’s no issue with my account; the app just displays balances that are weeks out of date even when I switch networks and even if I close/ reopen it and restart my phone. The interface itself is incredibly poor compared to the old app. I kept the previous app on my phone for as long as it was supported.
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Easy to use
It’s a great app and bank
App Issues
I’ve been with Max for years ,but I’ve recently been experiencing trouble within the app for card lock , not being able to lock or unlock my card certain times of the night when I need to use the card or lock it leaving me feeling my account isn’t secured and in a situation not safe if card is needed to be used late at night and can’t access funds .Please fix this issue as I have noticed I’m not the only one experiencing it.
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What happened to pending transactions?
Pending transactions used to show. Balances used to be more accurate. Now it’s just a guessing game and I’m seriously considering closing my account
App is starting to suck
The app has been consistently not providing up to date balance information. For example, it is showing my balance from 2 days ago and there’s a spinning icon on the screen. I went to the webpage, and I still can’t log on to see my balance.
Crashes and doesn’t work 90% of the time
Transaction history will be like a month behind and just keep repeating that it can’t update and try again over and over again. I have no idea how much is in my account almost ever
Was better before
Can’t see anything in the app. Now it just stays in constant dark or night mode. The new layout sucks. Mobile deposit doesn’t work half the time. Should have just left it alone.
Consistent error issue
The app constantly displays an error in retrieving my latest account balance and transactions. the issue occurs often and sometimes lasts for days. I know it is not a network issue on my end as it happens on and off wifi. The website is also constantly faulty. It is extremely aggravating and inconvenient to have no way to check my account balance whenever I need to. Overall poor performance
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Mobile Online bill pay feature
Excellent process, very intuitive and EZ to use!
WONDERFUL
An AMAZING BANK with an AMAZING app, I LOVE IT!!
Great App
This App is the best thought out and easiest to use of any I have ever seen. It is what I have come to expect from MAX.
