Most frustrating app!!
Out of every five times I use this app it won’t let me use it until I update it! It’s so frustrating to be in the middle of a transaction, and have to pause to update my app before I can finish what I was doing. I’ve never used an app that has so many frequent updates and that won’t allow you to continue without updating.
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I’m concerned with app security
App wise, it’s quite usable. However, there is no log off function. I felt my user name is just being masked. It is not necessary. These days, cyber security should be given top priority. Why is my masked user name even shown before I log in. I recently misplaced my phone and had the opportunity to review what it will be like if I’d lost my phone. The first and last two characters are reviewed. With shorter username, I would have guessed. My selected picture with my chosen phrase is also displayed before I even attempt to login. Why give away so much info and yet you are doing away with TAC and mandate app. Maybank, if you are serious about cyber security, please review your app design. I hope you will make me feel more confident the next time I use you app. Thanks.
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Bugs
Hi there,tried to register my iOS devices (iPad Pro M1 & iPad Air 2) for Security2U.Once received the OTP on my iPhone me unable to key in the OTP for confirmation.This problem happened long time ago but the developer haven't fix it yet till today (1/12/2021).TQ
Very buggy and hard to use
Very bad to use with a Password Manager. You should allow users to paste their password in from their respective Password Managers.
The MAE wallet is also terribly designed. So difficult to use and activate, horrible user interface. All around failure. Take a page from how Hong Leong designs their mobile app.
The MAE wallet is also terribly designed. So difficult to use and activate, horrible user interface. All around failure. Take a page from how Hong Leong designs their mobile app.
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Always require update in the middle of transaction??
If you require an app to be updated before allowing transaction to go through its fine but don’t do it in the middle. I started fro M2U website, need secure2u to complete it but can’t because need to update.. so I need to wait M2U countdown to finish.. update my app, and re-do again. Don’t allow it to begin with if it’s not up to date. It’s wasting our time and frustrating
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Fix your secure2u in the app
I have to re-register secure2u every time I login in the app.
Please find out the root cause and fix this.
Please find out the root cause and fix this.
Bring back sms TAC
Remove SMS TAC for secure2u? And m2u cant open on ios 10.3.3.
Agak2lah, dah la MAE untuk ios 12 ke atas, bagilah maybank app ni boleh digunakan oleh pengguna ios 9 ke atas. Takkan nak beli phone baharu? Sponsor 1 phone baharu boleh? Time tengah kegawatan korang boleh bagi update macam ni, suruh pengguna beli phone baharu.
Agak2lah, dah la MAE untuk ios 12 ke atas, bagilah maybank app ni boleh digunakan oleh pengguna ios 9 ke atas. Takkan nak beli phone baharu? Sponsor 1 phone baharu boleh? Time tengah kegawatan korang boleh bagi update macam ni, suruh pengguna beli phone baharu.
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Secure2u doesn’t work
Re-downloaded & reinstalled app many times, reactivated Secure2u. Still can’t do banking or pay. Switched to Public Bank app which works and is more reliable.
Left sidebar hardly opens
Login with touch doesn’t work
When entering secure2u code, there isa double click and cannot enter the code
When entering secure2u code, there isa double click and cannot enter the code
UPDATE: APP BROKEN & NO MULTIPLE USER ACCOUNTS
ACTUAL RATING -5 STARS
Using ipad pro ios 14.3
update from 3 years ago. multiple user accounts (with diff usernames) are still not available. Recently, when you use the app, MENU WILL NOT OPEN. It is also registering double taps instead of a single tap eg i want to send 1000 - what will come out will be 11000. I have to long press each numeral to get 1000. App is getting worse and worse. Not to mention the loooong loading time or won’t open at all after sign-in.
update to my earlier comment on 30 sep.
with latest update you can add multiple accounts BUT those accounts MUST have the same username. STUPID!!!!! 3 family member has an MBB account. We all use my iPad to use the MBB app. How are we to use the app when we have different usernames (a security feature). So does this mean we have to go the bank and put in one common username!!!!!! STUPID STUPID STUPID!!!!!!!!
with latest update, still can't log in with multiple users. i cannot believe that in this day and age of global technology, MBB does not have IT savvy personnel. if you do not have an in-house tech, then for god's sake pay someone. I regret downloading this stupid app, i wish i could go back to the old one.
Using ipad pro ios 14.3
update from 3 years ago. multiple user accounts (with diff usernames) are still not available. Recently, when you use the app, MENU WILL NOT OPEN. It is also registering double taps instead of a single tap eg i want to send 1000 - what will come out will be 11000. I have to long press each numeral to get 1000. App is getting worse and worse. Not to mention the loooong loading time or won’t open at all after sign-in.
update to my earlier comment on 30 sep.
with latest update you can add multiple accounts BUT those accounts MUST have the same username. STUPID!!!!! 3 family member has an MBB account. We all use my iPad to use the MBB app. How are we to use the app when we have different usernames (a security feature). So does this mean we have to go the bank and put in one common username!!!!!! STUPID STUPID STUPID!!!!!!!!
with latest update, still can't log in with multiple users. i cannot believe that in this day and age of global technology, MBB does not have IT savvy personnel. if you do not have an in-house tech, then for god's sake pay someone. I regret downloading this stupid app, i wish i could go back to the old one.
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Communication error.
i had problem to login since i update my ipad.
Communication error notification pop up everytime i tried to login.
please do something about it.
Communication error notification pop up everytime i tried to login.
please do something about it.
Communication error!
I have been trying to log-in to my M2U app for the past few days and always getting “communication error” message. I have even uninstalled and re-installed the app.. restarted my device, but still receving “communication error. Please try again” when I tried to set it up.
Fyi, I have no issues logging in via website.
Fyi, I have no issues logging in via website.
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After transfer stuck
When transfer to other ppl , was successful , but stuck on loading, need to logout and login to check again , and if want screen shot to ppl for notice, need log on webpage, other bank useful than this app, hope to update if not will not use again
Breach in privacy
The updated version 7.2 still having user privacy issue - when opening M2U app, there is a message informing me that M2U app is accessing / reading the device clipboard information, which means whatever is stored there is read by M2U app. Please clarify why this function is there & definitely shall not be accessed without user permission as this clearly violates user’s privacy as this may contain user’s sensitive data?
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Response from developer
Hi. Thank you for rating & reviewing us. Don’t be too worried as we will be enhancing the app to allow multiple access for our customers at soonest time. Alternatively, you may clear the details by deactivating your current device by selecting Me. Next, select Settings & proceed to click on My Devices option (to register with different username). Enjoy!
Messed up in iOS 14
As others have reported, transaction history is no longer viewable after upgrading to ios14 on iPhone and the names of all the various categories/options overlap. Sort this out quickly please Maybank.
App not working
App not working on iOS 14, it didn’t show data, I already report that to maybank. I guess they are too busy to fix issues
Broken
The app is broken. Can't see any details.
Issue with history
Unable to retrieve my historical transactions.
iOS 14 tossed this app
Used to be good, but iOS14 releases just tossed this app completely. I don’t understand why the biggest bank in Malaysia didn’t manage to get this right, iOS 14 Beta was there for more than half a year, don’t you think you should test before the major release?
Asap
After update iOS 14 now got error. ASAP update soon.
