Not friendly user.
Can’t copy & paste account no to do transfer. No option to download again payment receipt. Always maintenance. Takes average 2 minutes every time doing transfer money.
Useless security
Always prompt to activate the digital token. Every time u need to do urgent transfer and wait for another 12 hours. If really cannot provide online TT, strongly advise to remove/shutdown this app cos it never really do it job
Not even up to standard
Slow, lag, unfriendly UI
Inefficient app
Just overall a pretty bad banking app. The consumer version is much better. Why does my password erase after the first time I try to log in?? And I have to enter my password again?? Why can I not copy and paste account numbers? Why is it that when I generate codes for signing, only have five seconds left before the next. Ice is generated? The UX is pretty horrible but I guess if you spend enough time, you can get what you need to do done. It’s just inefficient and very outdated in terms of UI/UX.
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Very poor app
Your app is sluggish. Not user friendly at all. Face identification is hopeless. Please do something. Local banks like maybank and Cimb have improved their app by leaps and bounds. I am very disappointed.
