Slow app, requires face scan for transfers
The app is really slow and shows a loading animation with every click. Also no matter the amount I try to transfer (1 THB) I am asked to scan my face. Since the bank doesn’t know how to add my face to the system, I am left with 2 bank accounts at UOB I can’t use.
This app urgently needs an update performance wise and function wise
This app urgently needs an update performance wise and function wise
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SSimon0x
Response from developer
We would like to express our sincere apology for your inconvenience caused. Please contact us at DigitalBank@uob.co.th with your contact details so that we can address your concern.
Face recognition feature for money transfer
The process was very painful and frustrating. It took forever and many trials before transfer went through. UOB needs to improve as it lacks way behind your competitors.
RCRama 6 Branch customer
Annoying Garbage
This stupid app constantly asks for reviews, wasting my time. Out of all major Thai banking applications, UOB’s is the slowest to process transactions.
U4User 4574
Response from developer
We would like to express our sincere apology for your inconvenience caused. Thank you for your feedback and the valuable information to develop our services.
It’s annoying
Transfer from international , it’s not available anymore for international transfer from uk as I really need to transfer to my saving in Thailand , waste on my time…
SSongsanguk
Facial confirmation doesn’t work
The facial confirmation asks you to take of your glasses. But then you can’t see the instructions. That’s just plain dumb
ABAnnoyed Bangkok
