MCCU Houston TX User Reviews

MCCU Houston TX
MCCU Houston TX
Members Choice Credit Union

Customer Experience

Positive experience32.6% of reviews
Neutral9.3% of reviews
Negative experience58.1% of reviews

~ Based on 86 written reviews from the US App Store.

What users say

Is MCCU Houston TX Safe?

MCCU Houston TX appears safe based on user ratings. AppsHunter Safety Score for MCCU Houston TX is 96/100.

This assessment is based on 3,994 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 3,994 App Store ratings for MCCU Houston TX.

Is MCCU Houston TX Legit?

MCCU Houston TX appears to be a legitimate app. AppsHunter Legitimacy Score for MCCU Houston TX is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t login to mobile

I used the same password for online on my pc and it works but it does not on my mobile. What the heck

If I could give it a zero, I would

The app barely works. It is always crashing, and has such an ugly interface. You would think they would get a handle on that by now.

App does not work!

The app does not open & I have no access to my money!! Can’t send money on the website or use the app. 0 stars!! Worst banking app I’ve ever had.

So far so good

So far so good

App does not work!

The app does not open & I have no access to my money!! Can’t send money on the website or use the app. 0 stars!!

Great Customer Service

I have felt welcome from the day I opened my account at MCCU. I later refinanced my vehicle with the help of Pamela and Alicia which were amazing at helping me get the best deal possible. I have been getting the word around to open an account with MCCU.

Best bank ever

Reggie is the man

Cool ..!

Súper nice and easy app

Excellent

Customer service is excellent and superb! Keep up the good work!

Lazy

Very hard to get help the girls in the reception area do not want to get out of their seat to get someone to help. Lazy people with out dated glasses.

Review

I like it but the only thing that I don’t like is that you guys are retaining my $5

Just sits on the title screen

It won’t load my accounts or let me interact with the app. It just loads the title/loading screen that says members choice credit Union and won’t load beyond that. It’s 2025; fix your app or shut down your business.

Need major upgrade

Since I’ve had the app, I’ve never received the actual notification pop ups (1), there’s times in which I log in with my usual username and password but for some reason they don’t go through (2), text message fraud notifications are okay I just wish the app would do the same.

Excelente

Adoro la app son excelentes 10/10

stop allowing fraud

this whole time i’ve used yall i keep having to get new cards as they get charged with fraud when i hardly even use my cards, come to find out my sister is getting fraud charges on new cards yall haven’t even sent out and allowing people to fake identity with my family and hence allowing ppl to steal from us. yet when i have to log in the app i can’t even use my face id. get it together
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fix the app

not sure what yall did to the
app but no matter how many times i click remember me i have to log in, i used to have face id on the app and now its been removed and i can’t use it to log in and its so annoying especially in a rush

Function Failures

I’ve been a member for over 25 years and this app seems to have gone DOWNHILL. I can no longer deposit checks via the app without getting the 499 error “Something went wrong… Retry”. Today I was checking transfers and tried to get back to account overview and again would not work. Very frustrated with the app.
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Annoying

No matter how many times I have had my log in done and asked it to remember me it still makes me enter the whole log in all over

Been our bank for over 3 yrs

It was the first financial institution we visit when arriving the country and still is!!!!

Unhappy

It charges overdraft fees without giving a chance to even transfer money