App does not work!
The app does not open & I have no access to my money!! Can’t send money on the website or use the app. 0 stars!!
Great Customer Service
I have felt welcome from the day I opened my account at MCCU. I later refinanced my vehicle with the help of Pamela and Alicia which were amazing at helping me get the best deal possible. I have been getting the word around to open an account with MCCU.
Best bank ever
Reggie is the man
Cool ..!
Súper nice and easy app
Excellent
Customer service is excellent and superb! Keep up the good work!
Lazy
Very hard to get help the girls in the reception area do not want to get out of their seat to get someone to help. Lazy people with out dated glasses.
Review
I like it but the only thing that I don’t like is that you guys are retaining my $5
Just sits on the title screen
It won’t load my accounts or let me interact with the app. It just loads the title/loading screen that says members choice credit Union and won’t load beyond that. It’s 2025; fix your app or shut down your business.
Need major upgrade
Since I’ve had the app, I’ve never received the actual notification pop ups (1), there’s times in which I log in with my usual username and password but for some reason they don’t go through (2), text message fraud notifications are okay I just wish the app would do the same.
Excelente
Adoro la app son excelentes 10/10
stop allowing fraud
this whole time i’ve used yall i keep having to get new cards as they get charged with fraud when i hardly even use my cards, come to find out my sister is getting fraud charges on new cards yall haven’t even sent out and allowing people to fake identity with my family and hence allowing ppl to steal from us. yet when i have to log in the app i can’t even use my face id. get it together
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fix the app
not sure what yall did to the
app but no matter how many times i click remember me i have to log in, i used to have face id on the app and now its been removed and i can’t use it to log in and its so annoying especially in a rush
app but no matter how many times i click remember me i have to log in, i used to have face id on the app and now its been removed and i can’t use it to log in and its so annoying especially in a rush
Function Failures
I’ve been a member for over 25 years and this app seems to have gone DOWNHILL. I can no longer deposit checks via the app without getting the 499 error “Something went wrong… Retry”. Today I was checking transfers and tried to get back to account overview and again would not work. Very frustrated with the app.
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Annoying
No matter how many times I have had my log in done and asked it to remember me it still makes me enter the whole log in all over
Been our bank for over 3 yrs
It was the first financial institution we visit when arriving the country and still is!!!!
Unhappy
It charges overdraft fees without giving a chance to even transfer money
Please bring back info from before2024UPDATE
Before the update it showed dates for transactions and available amount vs prior amount and while the new GUI is pretty user friendly and I commend y’all for that, it is lacking in that valuable information so please bring it back.
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2024 updated review moving from 3 stars down to 1.
Many years have passed and it seems many have complained about this as well, a trend of reduced useful functionality from the app, not listening to customers that want it back and never wanted it gone to begin with, and instead of adding back what users of the app actually want, they instead decided to start adding Zelle, a commonly used app favored by scammers instead. Bring back the functions we want, Zelle isn’t even needed and definitely not desired even in the slightest. It’s actually really surprising to see a bank not know any better about Zelle. Please listen to the customer. Good bank overall, I will still say that but MCCU app needs a LOT of improvements.
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2024 updated review moving from 3 stars down to 1.
Many years have passed and it seems many have complained about this as well, a trend of reduced useful functionality from the app, not listening to customers that want it back and never wanted it gone to begin with, and instead of adding back what users of the app actually want, they instead decided to start adding Zelle, a commonly used app favored by scammers instead. Bring back the functions we want, Zelle isn’t even needed and definitely not desired even in the slightest. It’s actually really surprising to see a bank not know any better about Zelle. Please listen to the customer. Good bank overall, I will still say that but MCCU app needs a LOT of improvements.
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Old operating system
Everything is very outdated on the website and app and a lot of banking features not available. Honestly would’ve been better off going with chase.
Cool app, however
Why would you delay my check deposit, I need that money
Dark mode
Good app. Unbelievable there is no dark mode available.
